Bought this fridge for the nano UV water dispenser in the door. It also shows the inside when you knock on the door. But the truly nice features of adjustable shelves, egg and meat trays, are missing on this model. For us it was worth getting a UV dispenser and craft ice. But I do miss having adjustable shelves.

[This review was collected as part of a promotion.] Purchased this refrigerator a month ago. All the features work fine. I am unable to connect this device to the phone app. I spent 40 minutes on the phone with the help team and they we unable to help.

Had for a month+ and so far so good. I like the craft ice, but wish it made faster. Regular ice only available through the door dispenser, I would like to be able to grab a handful manually. Looks great and is a nice compromise when you have both black and stainless appliances. The drawer handles are at the bottom, I would prefer top, but not a deal breaker.

Our new LG Fridge has been operational for almost 3 months. It is a great refrigerator and we thoroughly enjoy its features, quality and look. Our only challenge is that we cannot the taste of the water and ice to not taste metallic and like medicine. We performed the flushing and cleaning as the owners manual and the website presented, We have not been able to resolve this matter. Otherwise, a great refrigerator and we expect for it to work as wonderfully as our other LG applicances and electronics throughout our home. Thank you,

Bought this a month ago and broken out of the box. Fridge side doesn't cool to safe temperatures and the LCD disply is broken. After 2 dozen phone calls to India/Malaysia/Pakistan there might be a remote possibility of a refund, but that still remains to be seen. Used to be a big LG fan and have multiple other LG appliances, but because of the hassle I may consider other brands.

I bought the fridge back in Aug 2022 and it’s been really good. Good amount of storage and the controls are easy enough to understand. The downsides are 1. The knock feature to turn on the light is something I never use. 2. The craft ice maker broke on me after a several months of regular use.

I wanted: no visible handles and the most smudge free stainless steel frig on the market- I HATE smudges!! I got it! Lots of room, nice size drawers in frig and freezer. My husband wanted specialty ice cubes, he got them with this frig. He love love loves the ice cubes.

[This review was collected as part of a promotion.] I bought my Thing Q Model a month ago and it is awesome. I love the craft ice feature because I love a good old fashion. The UV sterilizer was a selling point for me also. Definitely would recommend this. In addition, it's larger than most other fridges.

I bought this a couple months ago. Absolutely love it! Had issues getting it because the company that delivered it had an accident and damaged the door. when I finally got it, I was so happy!!! It’s great! So big!!! So cold!!! Love it. Something happened with my craft ice maker and it stopped working. Called LG and the woman who answered was awesome!!! Responsive! Understanding AND helpful!!! We got it fixed super fast and easy!!! Very pleased with the product and customer service!!

[This review was collected as part of a promotion.] I have been waiting to call customer service. One thing is there were several dents in the doors I would like to get taken care of. The other issue is the ice maker hangs up and you have to tap the holder to get it dropping again. I like the visual see through glass along with the craft ice. The drawers should have the handles at the top instead of on the bottom so basically your almost reaching for the floor.