We like everything about our new refrigerator, EXCEPT there is a light that goes off and on all day and night 24 hours a day. This is very annoying. We had 3 new parts to stop it and then you sent us a new refrigerator. The light still comes on we think it might have something to do with sanitizing the tube that the water comes out of! Someone needs to tell the world why this light comes on and off. Someone needs to fix it so the light DOES NOT COME ON AND OFF 24 HOURS DAY.

Works well, very convenient - except the large craft Ice has a strange metallic taste - so much so, we had to stop using it. The water and ice from the door and small craft ice does not have this weird taste so it's not the water supply or water filter. Would really like LG to provide a solution for this!

I really like the sleek look of the fridge and the space. My poor review is based on size. The fridge requires a 36 inch wide opening. What it doesn't tell you, is additional space is needed to open the door IF YOU ARE ON A WALL and not just between cabinets. I want to get the word out that you need another few inches if up against a wall or you will not be able to open the door. My old fridge was 36 inches, BUT the hinges pushed in and the doors were flush with the fridge so there were no issues. I shopped all over and now I will have to return this fridge and purchase a 33 inch. I am not too happy, but I can't control how they are made or remodel my kitchen to accommodate. I just want to alert others. I searched many websites and no mention of the additional space being needed when looking at the fridge specs.

This model features a very annoying door alarm that cannot be disabled or modified via the control panel or ThinQ application. The timing for the alarm is so short that I often have not found what I'm looking for in the unit before it starts angrily chiming at me to shut the doors. Trying to put away groceries is an exercise in sheer frustration as you are forced to close the unit doors half a dozen times or relegated and subjected to the constant, nagging, loud chimes. ***Please remedy this***

we are very happy with this counter depth fridge and the capacity, more room than we expected. the fridge is low noise and quiet. love the large ice balls.

[This review was collected as part of a promotion.] I like that we have a new frig! I like the ice cube options. Things I don't care for...the long produce door which means that we have to open both doors to pull out this drawer. The freezer has two pull out drawers, one holds two ice bins so its limited to using for other items and the other doesn't have much height so again its limited to what can go there. Otherwise the rest of the space is like a bottomless pit. Lastly, trying to adjust the settings gets complicated since there's not a easy to read manual with simply how to instructions. We're still trying to figure out the temperature control adjustment and getting the refrigerator balanced so it doesn't wiggle when closing the doors.

[This review was collected as part of a promotion.] Have had this refrigerator for 2 months now and am very happy with it. The ice maker has worked perfectly, and the additional craft ice is a bonus. Took no time at all to get used to the ‘no handles’ 😊

Overall this is a nice, spacious refrigerator. It's a bit deeper than standard "counter depth," so if you're looking for something sleek to match standard counters, this one will stick out a few inches from the surrounding counters and cabinets. The capacity is MASSIVE, it's well-organized, and the WiFi connectivity is nice. One major annoyance is the door open alarm. It starts beeping at you after 30 seconds, which is definitely not enough time to load groceries from a shopping trip, and there's no way to turn it off or change the duration. Maybe this is something that can be added in the ThinQ app later as an update, but for now, it's infuriating and we considered possibly returning the unit just for this annoyance alone.

We love the refrigerator. Our only issues are getting used to no handles. We love the look, but it will probably be a little bit longer until we are used to not having handles. Also, the doors are not perfectly aligned yet. We are not sure how to fix this, and now that the holidays are over, hopefully we can get that fixed. Just be ready to retrain your brain to reach under or over to open it. I think we're almost there.

[This review was collected as part of a promotion.] I purchased a new LG because of the past excellent experience with this Company. The new refrigerator has lots of room compared to the old one. Because of kitchen size restrictions, we were limited to a counter depth, but this fridge has the capacity of a full-size refrigerator. No handles on the doors means there is now extra floor space to get past it. Controlling the temps and Icemakers with the Thin Q app is super easy and convenient. Love my new LG.