Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,689 ratings5,689 reviews
  1. 5 stars42% (2,374)
  2. 4 stars25% (1,409)
  3. 3 stars17% (961)
  4. 2 stars8% (436)
  5. 1 star9% (509)

Member photos

Sort by |
Showing 981-990 of 5,689 reviews
Mar 18, 2026
Reviewer name: Nicknametakenbyanother
1 out of 5 stars
1 out of 5 stars review

Turbotax 2025 desktop edition is filled with bugs

The 529 step by step does not work and I had to enter information on the form directly. If I did not discover this flaw, my taxes would have been $15K higher. The 1099-R step by step could not handle split uses of the funds, requiring me to "create" two 1099s fro the one I received. The charitable contributions for non-cash items is terrible. Previous years had a seamless entry/evaluation system. This year, every item had to be entered individually adding significant tiead effort.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 9, 2026
Reviewer name: P Ood in Idaho
1 out of 5 stars
1 out of 5 stars review

Turbo tax sucks does not suck

TT2025 won't let me pay state efile and want extra $40 to take the fee out of Fed return. Go to help and have to pay $5 just talk to that person. What kind of ripoff organization has Intuit become. *** Found my problem. Desk top resunution was to high. ***

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 7, 2026
Reviewer name: BTM7
4 out of 5 stars
4 out of 5 stars review

Don't bother with the online version!

The online version was awful. I will never try that again. I will stick with the desktop version. I have the desktop version and gave the online version a try. The online version said I owed over $12K!!! That was not the case. It missed critical deductions. Simple ones like mortgage interest.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Mar 13, 2026
Reviewer name: DrBB47
5 out of 5 stars
5 out of 5 stars review

TurboTax gets even easier and better

It works better every year, it took less time this year and the numbers were calculated quickly. I now use the feature that runs through everything and it worked perfectly. Wasn't sure at first how it would work because I switched from PC to Mac. Would not transfer PDF from last year, but took no time to reenter the information. Didn't need support this year as it was easy once I got it to download to the Mac. Program ran even better on the Mac than it did on PC, and all the features were great.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.

Mar 25, 2026
Reviewer name: buf143
3 out of 5 stars
3 out of 5 stars review

need fixed

everything went great until it keep asking about having digital assets under error review and I had no digital assets I couldn't get past that error which was a flaw in the software. I called support and they said they would get back to me in 24-48 hours they never called back so i kept trying to get my data through by deleting and rreadding the info and for some reason it all of sudden let me move on. then at the very end of hitting the send button to elec file it hit me with another issue that was easy to fix and wasn't mentioned in the review section all I can say is get it together!!!!

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 28, 2026
Reviewer name: jfervin1
4 out of 5 stars
4 out of 5 stars review

Turbotax, not bad.

As usual, it was pretty straightforward. The only problems I had was getting my information organized in Quicken because I am never very standard in setting categories in order to get good reports for things like charity/donations and Doctors etc. But once I have that arranged, it's not bad, I mean it's still taxes, but not bad. Still doesn't run on the Linux operating systems except very indirectly.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.

Apr 9, 2026
Reviewer name: Elizabeth26855
3 out of 5 stars
3 out of 5 stars review

TurboTax gets the job done but can be frustrating

There was a glitch in transferring info from last year's return that was frustrating and ultimately overcome by quitting and restarting so seems like it could've been fixed. There was also a glitch in transferring data from my financial institution. There were changes in tax law from last year that affected me but no explanation from TurboTax about that change; it would've been helpful if the software told me about the change.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 26, 2026
Reviewer name: hnlmel
3 out of 5 stars
3 out of 5 stars review

turbotax is becoming harder to use

when importing, your system does not fill in last year's 1099. it creates a new 1099 for the same institution and i have to delete last years. i also have another problem with the import function, but i don't know how to describe it other than it's cumbersome to get back and identify each different type of 1099 and start over. i think the prior years import was not as inefficient as 2025.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Feb 28, 2026
Reviewer name: 4185
4 out of 5 stars
4 out of 5 stars review

TURBO TAX GREAT BUT

OVERALL EXPERIENCE VERY GOOD. WHEN TRYING TO USE CREDIT CARD TO PAY TO EFILE STATE RETURN, THE DROPDOWN BUTTON FOR THE MONYH OF MY CARD EXPIRATION DATE PLACED THE 10 0VER THE BQCK BUTTON TO THE INFO WAS NO ADDED TO THE FORM. i HAD TO USE A DIFFERENT CARD WITH A JANUARY EXPIRATION DATE TO ENTER THE INFORMATION

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Apr 9, 2026
Reviewer name: Keith_Y
1 out of 5 stars
1 out of 5 stars review

Bugs, bugs, bugs

Contributions to a Roth IRA (post tax) account do not affect taxes as long as AGI is below the contribution limit. When this information is added into TurboTax, then the tax increases. As I mentioned last year, when you print your tax return using the PDF option, the password protection does not work. I can still open the file without a password prompt.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382