Turbo tax is easy to use and I have filed my own taxes for decades using this software. It is especially helpful with all the different forms that need to be filled in concerning interest, dividends, stock sales, etc. the help is usually very clear. It usually takes 2-3 hours for me to do my taxes, saving hundreds of dollars from paying a CPA

I really like using TurboTax each year, but I will say I have had challenges with inputting information regarding my child and the use of the 529 plan. I really think there should be functionality that questions if something seems odd or not. In my case I didn't realize if did not include the right about for room and board. I entered one month versus 12 times that monthly amount. Seems like there should have been an error or call out to ask is that correct? I did something similar last year. I catch it after I file because the advice section has triggered me to go back and look back on the feedback. It highlights that I paid a penalty which then tells me I made an error. Can you look into adding some functionality. Thanks!

I've been using TurboTax for many years. I find, for my taxes, the accuracy of the calculations to be outstanding and the dropdown boxes that contain succinct descriptions of the tax code extremely helpful. However, this year some of the program changes for inputting information was a bit confusing until I understood what the program was trying to do. Also, the program crashed no less than five times! At first, I thought it was because my security software was scanning my computer when I first started but even after this was completed, the application crashed on several occasions. Other than those issues, the software worked fine and I was able to complete my taxes way ahead of schedule this year.

overall ok. I was frustrated on how to report the backdoor roth conversion. Had to spend a lot of time on this. In addition, i had to spend a lot of time on the double tax reporting from sales of NQSOs shown in and also box 12V in W2 and reconciling with 1099-B

TT WAS HARD FOR ME TO USE, WAS INCONSISTENT IN HELPING ME SEE WHAT I NEEDED TO INCLUDE AND WHAT I COULD LEAVE OUT. i HAVE USED TT FOR A LONG TIMME AND IT WON'T AUTO POPULATE ALL THINGS IT COULD. ALSO, TT WOULDN'T FILE AS IT HAD A PROBLEM WITH A QCD. I ENTERED THE QCD MANY TIMES WITH ACCURACYBUT WAS REJECTED WITH NO EXPLANATION

The process of Using TurboTax was very easy again this year. The only issue arose when It was time to file my returns. The federal submission worked fine, but TurboTax would not allow me to e-file my state return. It said the reason was that I had a 1099 where the state tax withheld and federal tax withheld were the same. That shouldn't have been an e-file show stopper as I did an IRA distribution and specified what I wanted the withholdings to be, and in this case they were the same number. If TurboTax wants to question me to verify that the numbers are correct, that would be fine, but don't eliminate my state e-file option because of it. That created some unnecessary extra steps including a trip to the post office when I should have been able to e-file from the comfort of my office.

Turbo Tax was very easy to use, walked me through a complicated subject, was fast an even went to my investment institution to download all me tax documents and place all the numbers into the correct boxes for me. I was very impressed. I spent about 2 full days working with the program, but this included reading just about every help menu and even going on the internet to find some answers. Compare that to spending at least 2 weeks of every spare moment gathers info for my CPA and waiting months to have him work on my return because he is so busy with large corporate clients. Turbo did a great job getting me the biggest return possible. It paid for itself many times over.

Disliked the AI ... it was much worse than previous years. It didn't find the answers to my questions. I had to do it myself in the forms. Sale of my house ... was logged as income in my state form in an comment about minimum tax. This really got me worried to the point where I filed the Schedule D and Form 8949 anyway

The overall Turbotax experience continues to worsen. Especially in the past two years. It is very obvious with the continuous upsell marketing of LIVE HELP, that this is where where you are putting all your energy and resources. Your interface is horrible, with confusing and often unbearably and unworkable functions (ie .. import of previous years tax return data, import of financial institution data, printing for review and saving return, etc.). Support is non existent for these glaring software shortcomings.

2025 Program did not bring forward 2024 K-1s & 1099s. I had to reproduce. Program did not enter Fidelity & Merrill Lynch a/c info--first try went to some Intuit ac for "future access" which never worked. Subsequent efforts failed and it was easiest to just enter the info. It seems Intuit's AI efforts are away from its Turbo-Tax and QuickBooks leaving old time users of these products as stepchildren.