Generally positive. Two negatives: 1. When filling out information about our teacher's retirement, which we have been receiving on monthly basis for thirty years, questions about MRD are impossible to answer and seem irrelevant, as we have no input in how much we receive. 2. We have three IRAs, one of them an inherited IRA. For one traditional IRA I was asked the Dec. 31 balance, but was not asked this for the other two and couldn't find anywhere to enter it. Inconsistency makes me nervous and feel this may be a bug.

Been using TurboTax for years. It has been a good product. Starting my return this year, I don't remember being given a choice of preparing my return - "On-Line" or "Desktop". That option showed up when I saved and restarted my partially completed return. I'm glad I chose the 'desktop" option as it more closely matched what I have used in prior years.

From installation crashing bugs to help pages with abundant dead links, it's clear this company is relying too much on AI with almost no quality control. I'll be taking my business elsewhere next year. This has been one of the most painful tax filing experiences ever, all due to the new turbotax experience.

I've been using TurboTax for over 20 years. It has been a great product; however these last three years or so, the quality of TurboTax has declined. The software has more noticeable bugs. This year I started with TurboTax Online and then switched to Desktop. I had an issue with the switch (can't remember the issue). I had to uninstall and reinstall the Desktop version. Then when it was time to work on my state return, it did not load the state portion. I had to uninstall and reinstall...again! Never had these issues before. The TurboTax development and testing teams need to do a better job to improve reliability and quality.

We have used TurboTax for years and find it mostly very user-friendly, however I was even more frustrated this year with the feature to add supporting details on a table "behind" the number you are entering. I would like to see this feature easier to use (it doesn't even seem to be on many of the data entry points where I have supporting details to add) and it seems quite fickle. Sometimes it opens with a click, other times something else is required. Make it available for all entries and make it accessible with a click in the data entry box, please. And the Mark as Estimated was totally unfriendly. There used to be a way to see from that screen whether the "estimated" was marked, and now it seemed you could only tell if the edit tool worked was to wait for the review. Also, the flags didn't seem as easy to use or intuitive. They used to be much easier to connect to a specific entry page and easier to pull up when you needed them. I gave up on them. Please polish these user tools to help us make the experience more easy. Oh-and for some unknown reason the program downloaded Rhode Island which I didn't want or need. And there was no easy way to delete it. I also wish there were some comparison tools to help when switching from married filing separately to married filing jointly--especially the tax history tables. I would have found it helpful for there to be a worksheet with tips on how best to convert, but we managed without one.

I have used Turbo Tax for the last 20+ years and found myself struggling with understanding how to enter data in this year's release of premier. I found that the format for listing Interest and dividends in one list was difficult to use. I would prefer that all interest and dividends be listed separately, since I separate both the interest and dividend statements into two groups.

When I take a break, close TurboTax on my desktop and come back at a later time or day, it aways opens to the very beginning/start of the return. When I first started using TurboTax over 25 years ago, it always took me right back where I had last entered in information. I do not like that this is not still possible. It may be, but I do not know how to get that to happen anymore. Also, TurboTax is getting less easy to use.

This is probably my fourth year filling my taxes with TurboTax and each year it is a flawless task. The program provides additional information when you get confused to help understand what you are doing or where to get the information they are looking for. I like that it back checks your work throughout the whole process to eliminate any mistakes or issues.

No help with Special Situations. I have an Inherited IRA with a basis, which means I'm supposed to file a form 8606. But because Turbo Tax can't handle this situation, I'm forced to use their 8606-S, for spouse. Because I file single, I get about 15 errors during the final review and can't submit electronically. Also, Turbo Tax still can't handle all of the entries in Box 14 for New Jersey. You woudl think a state with as many filers as New Jersey would prompt Turbo Tax to make the necessary changes. But I'm still forced to quess how to handle many of these items.

I have been using TurboTax since 2001 and it gets better each year. I have yet to run into a tax situation that TurboTax was not ready to handle. I love being able to switch back and forth between "Forms" and "Easy Step" which guides me through a comprehensive tax prep interview if desired. I also love the help and explanation info for each form, as well as the online Q and A. The fact that it integrates Federal and State tax forms is amazing. It runs quickly and flawlessly on my Mac.