Have used Turbo Tax for MANY years without any problems but this year, have attempted 4 times to transmit my return via e-file. Three times return rejected on basis of 2024 AGI amount entered. Was checked numerous times and was accurate. This past submittal (e-filed 14:30 3/15/26) I changed refund status to "apply to next year (27) taxes vs refund". If this doesn't work, I will be filing a complaint with Turbo Tax as amount paid for software "...includes free e-file". Believe software issues need to be addressed.

Turbo Tax is easy to be using. I had TurboTax for over 10 years. Only this year filling 2025 tax, I had 1 error on state tax M1W form. I called Support agent, she helped me very patient for over an hour. that error still could not go away. Finally. I have to print my state tax files and using mail filling

I normally input data using the "Choose what I work on" menu. Just before filing, I check my work with the "Walk me through everything" script. Unfortunately, I had already filed before I noticed that the software had dropped my "5695 Residential Energy Credits" form from the package. I have a before printout, so I did not imagine this. I remember this sort of thing happening in the past as well. There seems to be a discrepancy between the two input methods. Thought you should be aware of this and warn the user. Thank you.

Been using Turbo Tax for tears and it always works good helping with getting all my numbers in the right place. The online chat and user forum sometimes are lacking information on advance topics. I would not want to tackle doing my taxes with Turbo Tax due to the complexity of the returns.

IT GETS WORSE EVERY YEAR... ONLY REASON I USE IT IS I THINK IT WILL IMPROVE, AND YOU NEVER KNOW UNTIL YOU'VE SPENT YOUR MONEY AND ARE INTO THE 2ND PAGE.WWWRRROOONNNG AGAIN . THIS YEAR'S WAS THE WORST YET. THANK GOODNESS FOR CHAT WHO EXPLAINED WHAT I WAS SUPPOSED TO DO!! IT USED TO BE SO EASY YEARS AGO. WHAT HAPPENED? I AM GOING TO JUST GVE IT TO A TAX MAN OR WOMAN EVEN THOUGH I DO NOT MIND DOING IT MYSELF IF I HAVE THE OLD PROGRAM FROM 8 YEARS AGO, SIMPLE AND ALL YOU HAD TO DO WAS EDIT THE LAST YEARS RETURN ENTRIES WHICH WERE LISTED AND POPULATED AND ANSWER A FEW QUESTIONS!!! IT JUST GETS WORSE AND MORE CONFUSING EVERY YEAR.

It is extremely frustrating when working on state taxes. There are aways screens where I am asked to enter information from fields on the federal forms. TurboTax has the information yet it is not integrated enough to import this information. Likewise it will ask for information from the previous year's forms that I also created using TurboTax.

Turbo is usually great, however this year the import process had a bit of a security issue. I understand this can happen and things change but turbo tax should have posted a solution to fix security hang up. Instead they recommended manual entry of transactions. Solution is to reset permissions to access local network.

I was unable to install the desktop version without creating a separate administrative id. Tried support. They couldn't figure it out. I stared using the online, but when I got the desktop setup stayed with that. Then I received numerous emails to continue with the online version. I have used Turbotax for many many years. This is the first time it did no work. If the desktop could provide an option to turn on logging during install it might have provided a developer with a clue as to what was going wrong. Normally, I would rate this 5 stars, but I lost 6-8 hours trying to install.

This version is too buggy: 1. I purchased this in Jan. I started entering my personal info but held back entering income until the banks complete their forms. When I went back to continue my tax preparation, it made an update then asked me to register again. Then all the information I entered previously is gone. 2. I am not able to enter interest income in the guided view. I have to enter it directly in the form. 3. It told me it needs to calculate the tax penalty even though I am receiving a refund and I also received a refund from the previous year. 4. It asked me to enter last year's state tax even though it already has this information. 5. The font size is all over the place.

I have been a Turbo Tax customer for many years and have enjoyed and appreciated the function and accurate software. But this year Turbo Tax should have stopped me with a warning that I could not receive a paper check for my Federal return refund. I have just received a letter from the IRS stating that my bank account info had to be updated within 30 days pursuant to Executive Order 14247 "no paper checks". It would have been better to know and easier when filing. Disappointed..