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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,689 ratings5,689 reviews
  1. 5 stars42% (2,374)
  2. 4 stars25% (1,409)
  3. 3 stars17% (961)
  4. 2 stars8% (436)
  5. 1 star9% (509)

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Showing 941-950 of 5,689 reviews
Apr 1, 2026
Reviewer name: Duc796
4 out of 5 stars
4 out of 5 stars review

Online vs Desktop

Wasn't as easy to use online vs the desktop version. I started wt online but quickly realized uploading last year's TurboTax pdf was easier. If once I signed in, it populated last year next to this year like the Desktop version does, I would like it. I would like to try online next year

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Mar 18, 2026
Reviewer name: DonnaLM
4 out of 5 stars
4 out of 5 stars review

TurboTax very organized and helpful.

Have used Turbo Tax for years. Usually very happy with product. 2024 and 2025 PA state product has an issue with Sch. D capital gains identified by taxpayer, spouse, or joint not carrying over from Federal input, and no helpful input screens on the PA side to fix the issue. Never a problem prior to 2024. I have previous experience as a tax accountant.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Apr 7, 2026
Reviewer name: strlgag2025
4 out of 5 stars
4 out of 5 stars review

Errors on State Return w/Deductions

There were 2 glaring errors on the Idaho State Form 40 - Line 16 did not reflect the correct Standard Deduction amount. Line 18 did not reflect any amount, and should have included the deduction for qualified overtime and the $6000 Senior credit from the OBBBA

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Apr 14, 2026
Reviewer name: NCJim6
4 out of 5 stars
4 out of 5 stars review

Satisfied but I expected more.

I like the importing of my brokerage tax documents. I was a bit disappointed with the help feature. I expected it to have more of an AI feel. I wanted clarification on a schedule B Div item and it was all over the place and useless when it came down to it. I posed the question to Gemini and it gave a perfect response. It won't be long before Gemini is doing taxes. Overall I'm glad I used the product because my taxes are done.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 22, 2026
Reviewer name: Psquare350
5 out of 5 stars
5 out of 5 stars review

Turbo Tax is a Must Have at Tax Time

I find that Turbo Tax is easy to use and is amaze at the end results of the info populated in the fields of the correct forms. I like that i can import my investments and bank information. I have been using Turbo Tax for over 30 years. I like that I have customer support and a community support page that I can google information if I need assistance.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for trusting TurboTax this year. We’re already looking into feedback like yours to ensure our service stays as helpful and intuitive as you need it to be.

Apr 14, 2026
Reviewer name: Malvin at the coast
1 out of 5 stars
1 out of 5 stars review

Navigation is Frustrating

I was an accountant for 25 years and used the professional version of Turbo Tax. Since I retired, I use the Premier version and have noticed over the past couple of years this program is getting harder to navigate. I have been trying to finish my return today and have had an awful time trying to get past Capital Asset Sales Entry Worksheet because when I check the last box and try to leave the page, the "x" disappears. I cannot make it stay where it is supposed to be. I have paid for E-file on my state which I now cannot use and must print out and mail my return after I have worked half the day to make this program work. If I want to talk to someone to find out if there is anything else I can do, I have to pay for the time which is not tax related. I have never been so frustrated and will not purchase this program again.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Feb 8, 2026
Reviewer name: NotVeryHappyAboutThat
2 out of 5 stars
2 out of 5 stars review

Terrible handling of 1099-Q and 1098-T forms

I'm unhappy with the way TurboTax handles the questions and form entries for 1099-Q and 1098-T forms. TurboTax intentionally chooses to make this confusing instead of asking directly if any withdrawals have been used for qualified expenses. Instead, TurboTax makes it likely that fully deductible withdrawals are treated as taxable income, when it should not be. Highly unfortunate and unnecessary!

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 28, 2026
Reviewer name: jfervin1
4 out of 5 stars
4 out of 5 stars review

Turbotax, not bad.

As usual, it was pretty straightforward. The only problems I had was getting my information organized in Quicken because I am never very standard in setting categories in order to get good reports for things like charity/donations and Doctors etc. But once I have that arranged, it's not bad, I mean it's still taxes, but not bad. Still doesn't run on the Linux operating systems except very indirectly.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.

Mar 30, 2026
Reviewer name: MKPenn
4 out of 5 stars
4 out of 5 stars review

Improvement needed.

The software asked for some extra information right before the last step of e-filing. This should have been done at the review stage/check stage. The software should show an underpayment penalty with an alert or warning, instead of just burying it with tax due.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Feb 17, 2026
Reviewer name: bugtax25
3 out of 5 stars
3 out of 5 stars review

Bug in Macbook version of turbotax

If you are using turbotax on a Macbook, beware. I bought a copy of Turbotax to run on my Macbook and downloaded Turbotax without any apparent issues. No error messages or warnings appeared. When I began using Turbotax and wanted to link it to my brokerage account to download data, Turbotax told me I had two copies of Turbotax running on my computer and had to delete one copy before I could proceed. It took me hours to resolve the problem, which clearly was Turbotax's issue. This is an inexcusable bug

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382