used to be better. Didn't seem to retain as many of my prior year answers Foreign tax is a nightmare, and your instructions don't really help. Had to rely on the old "make new 1099 Divs" for each country, and do all the footing. Would be nice if the program helped with that.

We were unable to import dividend and interest data from our financial institution, Merrill Lynch, into the TurboTax software, spent more than 2 hours with TurboTax technical assistance and were still not able to resolve the problem. Also, we were unable to exclude the AZ tax exempt municipal interest on line 15 of the AZ state Form 140, Resident Personal Income Tax Return, from the total tax exempt interest reported on line 2a of the federal 1040-SR, US Income Tax Return for Seniors.

It is more important than ever to check every line of your forms and understand what and if bad calculations were added. Intuit won't be paying your interest and penalties when they screw up. And they seem to do that more and more in unexplainable ways. If I didn't have years of taxes done in this format, I don't know if I would keep using it. At some point it probably makes more sense to just outsource this.

My experience with Turbo Tax was pretty good. I have used it for years, so the familiarity helped. I did find that some of the detailed Help pop-ups for the Missouri return contain outdated information. Specifically, there is a pop-up concerning the different tax credits eligible for form MO-TC (Miscellaneous Income Tax Credits) that have outdated eligibility dates and percentages listed in the detailed description. An example of this is for the Pregnancy Resource Center credit. However, I suspect that several other credits have this same issue. Please work with the MO Dept of Revenue to get correct information for this next year. In addition, I would like TurboTax to be modified to e-file MO returns that include form MO-TC. The state is now able to handle e-file with form MO-TC and I believe some of the competitor tax software does this now. Let's get Turbo Tax up to date so that I can continue to rely on it! Doing so will retain customers and generate more state e-filing revenue.

I have three suggestions which I think may make the software and filing better. 1. Set the form 1040E sheets so they print at the top of the first page, bottom of the second, top of the third, bottom of the fourth so that when someone prints the tax return double-sided, they will print on the top of the front and bottom of back of one page. 2. Set a reminder at the end when ready to file to remember to enter your annual government-assigned PIN if you have one and even provide a link to enter it since it's a little obscure. I know it was user error at midnight, I thought I had, and my return was rejected. Just would lessen frustration users already have over this annual task and maybe would result in fewer calls to your help desk. 3. When entering all the items for charity, could you repeat the date of gift in the next entry so that doesn't have to be entered for every item. Then allow for a change of date if necessary for the next 'delivery,' and repeat that date since there usually is more than one item given to a charity, and multiple times during a year. Also, I miss It's Deductible. Can you be more friendly with Edge. VERY frustrating trying to connect to my two investment firms this year and had to research what to unclick which took a while. Thank you.

The ability to import detailed Schedule D transactions from brokers -- AWFUL for 2025 but great in prior years. Why did you change? I have hundreds of transactions to import, with always a few requiring cost or date adjustment. You have made it very difficult for 2025, to the point that after using TT for about 35 years, I will be looking for another provider.

I would give it zero stars if I could. Made it all the way to file my taxes and then it said I couldn't file because an update was needed. When the program closed for the update I lost all of my work and had to start completely over!! Terrible and will consider another platform next year.

Unless you know turbo tax, it is difficult to navigate. Need to ask a question and the phone number is nowhere to be found. Needed to do a web search to find the number. (very poor). Got to talk to two agents. The first one said Turbo tax is correct and the 1099 is wrong and go to the supplier of the 1099 to have it fixed. Wrong! (poor) The second agent (Justin) found the issue and led me to the correct understanding. It was me not recognizing that a number entered was being reflected in the total. Justin gets a Gold Star.. (excellent)

in the 2025 tax year software I encountered a bug which forces you into answering information for “Canadian Registered Pension Income”. It happened to me twice, once on my tax forms, and once on my mother's tax forms. I entered the retirement plan information (mine) or pension plan information (my mom) and then entered the Social Security income information. After that, it had a question about checking if the social security income was taxable due to living abroad (no) and then was asked if received any lump sum payments (no). The next screen asked for the name to use to identify this Canadian registered retirement plan. I clicked “Back” and it went to a Canadian retirement plan summary list. I clicked on the trash can and it asked if I was sure I wanted to delete this “Canada RRP Wks”. I clicked Yes and it went to the Canadian retirement plan summary list which was now empty. I clicked Continue and it displayed the full 2025 Income Summary with the Canadian Registered Pension Income still listed (although $0). I found no easy way to delete it.

Doing my taxes this year was painful. At the end, during the Smart Check for the Capital Asset Sales Worksheet, I had to manually check "NO + Continue" to answer "Is this a Digital Asset Y/N?" over 600 times to get thru all the sales transactions! There was no place to do this en masse upfront during the import or review of the documents. This REALLY, REALLY sucked and I hope you fix it for next year.