I always do my taxes the old-fashioned way(by hand) first to see my tax refund/bill. Then I load my all my financial tax data into TurboTax to see if my return agrees with TT. Then I know I have included everything I should before I file my return. This gives me piece of mind that I've done it correctly.

It is garbage that Turbo Tax charges extra to efile state returns. There reasoning for not doing so is simply a lie that no one believe, when they say not every state requires people to file tax returns, when in truth it is a ploy to extract more money from clients.

I have used Turbo Tax and Quicken since the `1990's. This year's version was the worst I have ever used. I imported my investing data but the numbers didn't prefill in the form; I had to manually enter it. To top it all off, I still can't print my final return as of now. I will use Turbo Tax next year, but if have the problems II had this ear, I will move to a different product

It was difficult for me to manually enter a 1099-R form that could not be imported. I would have preferred to automatically be shown the forms that were downloaded. As it was I had to hunt around to be able to find this information. that was a HUGE drawback to this year's software.

Have used Turbo Tax for years. Usually very happy with product. 2024 and 2025 PA state product has an issue with Sch. D capital gains identified by taxpayer, spouse, or joint not carrying over from Federal input, and no helpful input screens on the PA side to fix the issue. Never a problem prior to 2024. I have previous experience as a tax accountant.

Turbo Tax should not be assigning penalties on returns. If the IRS wants to assign a penalty for under withholding, it is their right and their decision to do so. No way should Turbo Tax assume this task and make this determination. Even more ridiculous, Turbo Tax assigns penalties on returns getting REFUNDS. How insane is this! I work in a tax office in Texas that does thousands of tax returns every year. No matter the circumstances of the taxpayer, we have never encountered a taxpayer who received a refund getting penalized by a penalty. Some overzealous intern on your staff must have gone off on a wild goose chase and put this feature in your software. I suggest you take it out immediately. If the IRS wants to assign a penalty, they will. They don't need Turbo Tax running amuck and sprinkling penalties. It makes you look like idiots.

Very frustrated with changes this year. Offline experience was awful - icons for editing were hidden, so initially I didn't think I could edit anything after making a mistake. I started the return over again 3 times, got frustrated and downloaded other software - you will be happy to know that despite the bad interface with Turbotax, it was still better than theirs. Editing changes in Turbotax was very hard, even after I found the hidden icons that allowed me to change the items that said "Needs Review", but didn't allow pressing the "Needs Review" button. I don't like the new formatting for entering 1099s, where there are big squares and you need to mouse around to start. Why can't we just go back to the spreadsheet/table format, where you ask for 1099 and just enter everything all at once, rather than the back and forth required now. Also, I hate constantly saying that I don't want to import information - where is the box that says 'Don't ask anymore'? Charitable deduction entry is extremely harder than it was last year. The ability to sort the charitable organizations by name disappeared, so I had to scan down the entire list from last year to find each charity to enter my donation. Entering the Goodwill donations was a nightmare. The lookup tool to find pricing was really hard to use. Where is It's Deductible, or, if you aren't going to use that anymore, can you at least use a similar lookup, so I don't have to try to guess what wording to use to look up the price of a man's T-shirt? Clearly, I would very much like to find a different software than Turbotax, because you have ruined it. I would have given only one star if that other software wasn't worse.

This year it was terrible. I could not install it until I talked with customer service. Then I could bring in 2024 Tax information. So I had to talk customs service again. This process took many hours.. When I finally was able to bring in 2024 info the program said it did but actually nothing was imported .

I will be actively looking for opportunities to ditch turbotax next year for your unethical business practices. I purchased premier desktop with a $25 fee for state efile. When starting it prompted me to select online and said it was free after finishing, to file would have cost me 270 dollars. So I went to desktop and was unable to import my completed return so I redid it on desktop and when I went to file the option to pay with a card was not working (probably a turbotax policy) so I had to pay an additional $40 to use the refund to pay and amazingly that worked, who would have thought. I think there are now better options than turbo tax.

I have used TurboTax for many years. I like the software very much except the 2025 version. When I tried to e-file my returns, TurboTax told me that I need to fix an error in the Federal Carryover Worksheet for missing State/Local ID. The instruction for fixing the error is TurboTax on that worksheet is useless. I spent over 2 hours to figure out how to fix the error. I brought additional State return which I did not need to file a return for less than $10000 taxable income from that state. I went over two times of Federal Return to make sure that all input data were correct. Finaly I accidently fix the error on the Carryover worksheet; Now I still have no idea what cause the error