Turbotax is not for the fainthearted. Many steps were not intuitive, and the software issues that came up required extensive searches through forums to resolve. This happens year after year. It's still cheaper than paying a professional, but easy is it not.

This is a horrible application. I am a CPA and know what I'm doing. I work on taxes for a living, and should be able to override fields and fix things, and still be able to submit electronically. The only option you give me is to mail it in, and send a physical check which I do not have. First and last time I will use turbotax.

I have come to trust TurboTax, (I use the Premier product), to have the most current information on the Federal and State tax calculations and have a robust process to ensure accuracy of the calculations. I am unhappy with the discontinuation of "Its Deductible" software package as I found that product to be very useful for logging charitable donations throughout the year. The program was very useful for importing the charitable donations into TurboTax when working on the tax return. It was also a time saver!!

Thanks to AI tools like gemini, chatgpt, claude, I was able to get through using turbo tax much faster than previous years where I had to scroll through dozens of community forum answers to figure out things. 1. If your smart check found an error - why not have the UI take you to the section where the problem was found? How helpful is it to just ask Enter State for 2619: ____ ? Also Why do you have to make Backdoor Roth conversion SO INSANELY CONFUSING?

I have used TurboTax for many years; I love how the software walks you through each step in preparing the taxes and suggesting entries to maximize the tax refund due. .I, also love the review at the end to make sure everything is complete and accurate.

I thought that TT was more difficult to use this year. I especially had difficulty downloading Etrade tax forms. It simply didn't work. The download from C. Schwab was also difficult and I ended up doing it twice and ended up with redundancy with no amounts on the 2nd try. I then had to delete the empty 1099-int, 1099-div and 1099-B. The 1099-R didn't download several fields and consequently I then had to manually enter them (after it caught them on the error check). The rental property safe harbor QID doesn't seem to allow me to put all my rentals into 1 enterprise - why not?

I used to love TurboTax...now, not so much. I had more trouble this year with using TurboTax than in previous years. In particular, I was unsure about filling out several things: foreign income behind foreign tax; at-risk own business; Medicare premiums and reimbursement; etc. I did not see how to rectify the at-risk box for Schedule A, so hope I got it. All in all, I am thinking that maybe I need to get a tax professional so that I feel certain my tax returns are legally accurate.

TurboTax is generally quite excellent. I find just about everything easy to use, with one exception. A couple of years ago, a change was introduced in the 1099-DIV/1099-INT/1099-B section. This section is now very clunky and hard to use. From the "I'll choose what I work on" page, when you click on any of Dividends, Interest, or Stocks buttons, it takes you to the same page where you have dividends, interest and stocks all intermixed. Then, if you want to see the details of stock sales, it takes you to a table which is VERY clumsily depicted, with column widths that you cannot change and text that wraps around to next line making it very hard to see. (I use a MacBook Air computer with TurboTax downloaded). What I would LIKE to see: when I click on Interest, I want to see only 1099-INT forms. When I click on Dividends, I want to see only 1099-DIV forms. When I click on Stocks/Bonds, I want to see only 1099-B forms, and when I click to see the details of stock transactions, I want to see a table that is formatted nicely.

unable to locate answers to issues without going through tons of history comments from "the community" It wastes so much time. Additionally electronic filing not working. Keep receiving errors. No way to resolve errors quickly is a pain. Tried all solutions still not working.

I've used Turbo Tax for over 35 years. My returns are fairly simple, but over the years I have talked to your people. They are extremely helpful. I did not need to this year. You've got an outstanding product that is simple to use, very efficient, and very user friendly. Please do not over tweak it. I've seen companies that are trying to make their product better, but sometimes it has the opposite effect. Lord willing, I'll be using it again next year.