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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,756 ratings5,756 reviews
  1. 5 stars42% (2,401)
  2. 4 stars25% (1,426)
  3. 3 stars17% (971)
  4. 2 stars8% (444)
  5. 1 star9% (514)

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Showing 921-930 of 5,756 reviews
Feb 22, 2026
Reviewer name: Jimc066
3 out of 5 stars
3 out of 5 stars review

Easy to use, but Lost ability to use Windows 10

Hard to search for answers to questions i have. I wind up using google. I also lost the ability to use my Windows 10 PC since Turbotax no longer supports Windows 10. I have this PC enrolled in the MS extended security updates so Turbotax saying that it's 'insecure' is a joke. They probably wouldn't have stopped me from using that PC if I used a browser to do my filings but they won't allow you to use the desktop software, which is what I prefer

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 15, 2026
Reviewer name: ncshawn
3 out of 5 stars
3 out of 5 stars review

Things slipped a bit this year

The biggest problem for my tired old eyes was the lack of contrast on the radio buttons on the forms. White text on a light blue button was difficult to read. I suggest black on top of the light blue buttons. The other problem was that it would not let me pay my NC state taxes online. No matter what I did, I could not get past the payment page where you enter the routing and account numbers. All of that worked fine on the Federal return, but not for the State. More discussion of the new OBBBA deductions would have been nice. No info on the new senior deduction.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 28, 2026
Reviewer name: REWb
3 out of 5 stars
3 out of 5 stars review

Turbo Tax is mediocre

First, you had already automatically billed me for your product, but you made it as difficult as possible to get to it. Second, I have done two returns for years with your software, and we got married, and you did not care about the second return--really poor software.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 30, 2026
Reviewer name: alee_33
1 out of 5 stars
1 out of 5 stars review

Needs an upload for Crypto transactions

1. Turbotax Premier Desktop version does not have an updated interface to upload my Crypto transactions (new Form 1099-DA) from my Crypto tax software. This resulted in manual editing for corrections. 2. Then for some reason, after e-Filing, it tells me to physically mail in Form 8453, with Form 8949 transaction data that is already included in the e-File. I had no forewarning to troubleshoot, and it does not tell me why, ie what is the missing information, since Form 8949 includes all line items.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 25, 2026
Reviewer name: Brentano
3 out of 5 stars
3 out of 5 stars review

Accurate, saves time... when the software works

I've been quite happy with TurboTax for many years (the ability to download complex financial information is its greatest advantage) and I certainly trust the final result. But with the amount of time it took to work around software problems, I'll do some research before purchasing it next year. Of the very few, relevant community forum suggestions, only re-installing and re-registering the software (Premier for Mac) worked, but this had to be done each time I quit and came back to add more data. However, my returns are filed, and next year's TurboTax may again be trouble-free.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 23, 2026
Reviewer name: SteveDan81
4 out of 5 stars
4 out of 5 stars review

TurboTax is Very Good.

When I clicked to transmit my federal and state returns (like dropping them in the mailbox) I got a message asking for more information. It took me to the state return (MO-A) indicating the need to fix a couple of entries. The fix was not at all friendly. After a couple of hours or more of trial and error and reviews I returned to the transmit and the retrurns were successfully filed. No explanation of what happened.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 9, 2026
Reviewer name: GeorgeH2
2 out of 5 stars
2 out of 5 stars review

TurboTax to pay a 25$ fee to file NY State Taxes.

I am extremely unhappy TurboTax requires I pay a $25.00 fee to file my State Taxes. You cannot print your taxes for submission ion NY, you have to efile if software used. This ieven contradicts statements made in the software that the efile price must be included in the software price according to NY law. If there is any way I can use something else next year I will.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 9, 2026
Reviewer name: Richard12260
5 out of 5 stars
5 out of 5 stars review

TurboTax is very helpful!

I have used the Turbo Tax software for many years. It helps me to complete an accurate return. I like how the software walks me through the process, going through each topic. Also references items that are uncommon but possible. I also like how I can save a pdf version for future reference, saves me on storing tax returns for the seven years.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.

Mar 25, 2026
Reviewer name: Pat2ofCalifornia
4 out of 5 stars
4 out of 5 stars review

TurboTax went backward !

Last year, TurboTax helped me to retrieve all of the tax information from my investment companies and banks and populate the data into the appropriate places. I liked that feature very much. To my disappointment, this year (year 2026 when I file my tax return for year 2025) the above feature is NOT available. Please bring back this feature. Thank you.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Mar 8, 2026
Reviewer name: Old Gal39
4 out of 5 stars
4 out of 5 stars review

Good Product but Not for the Visually Impaired

I only had 3 issues with my experience using TurboTax Premier. 1. The font size is WAY TOO SMALL! There should be an option for a larger font. I used my computer's magnifier but then the whole page is not visible until the magnifier is turned off. 2. It was confusing after importing my financial forms from my broker. A page appeared to allow the final security check and a pointed finger came up to select allow, but nothing happens and there was no clear way to get off of that page. I could only go back to the page prior to importing to start over. It turns out the import was successful but I could not tell that. 3. We received an additional deduction with Form A-1 but I could not tell what that was for until I was finished with the return and could review all the forms. Turns out it was for being old but was never addressed during the process and caused me concern and time trying to find it. Otherwise I find the software easy to use except for the small font.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.