Turbo tax was very easy to use. I liked all the feature available to me while preparing the return. The import function for W2's and Investment Statement and activity saves countless hours of time from having to manually input the information. And the auto fill linkage to your state return saves time. I also like the accuracy of TT alerting you of non-matching data, or non compatible data. Have use the product for many years, definitely recommend.

This was the worst version of TurboTax I have ever used and I have used TT since the first version came out. The new Brokerage download and review is horrible. Had trouble finding information within forms when thigs were questionable. This is the first time I do not think my taxes are accurate.

Other than a few problems, Turbo Tax was very good and very easy to use. The problems we had were with the investment importing. The first time it wouldn't work and DID NOT import all of our investment information. When we reviewed everything a second time (which we always do before filing), it worked. Secondly, it kept trying to send us into the Canadian Retirement.

It seems like this year, TurboTax had some features removed. This is my second year of using TurboTax for Mac rather than Windows. Word is, the Mac version is not as user friendly as the Windows one. But, this time, when I used the Mac version, I discovered that I could no longer specify which documents to print. I like to print just the documents for filing for my records, and save a .pdf of all of the forms and worksheets for reference. No more! Another feature that disappeared was that I could work on two returns in the same download. The names of the two people would appear when I first opened TurboTax and I could click on the name I wanted to work on. Now, if several days had passed since I had worked on the return, when I click on the icon, a new form appears and I have to search for the one I was using. At first, I thought that I had lost all of my entries. Regarding the price, the price of previous editions included a disc or download at no extra charge. Not the 2025 edition! I had to cough up an additional $45 to download TurboTax for the Mac, on top of the $80+ purchase price!

I had installation issue this year and last year. The problem is the same that when I tried to do the verification and log into my existing Intuit account via your TurboTax App, it kept saying "Access is denied" without even present me a web interface requesting password. By the way, I have no problem to log into my Intuit account via web browser (using Edge or Chrome" So the issue is definitely not about my authentications but rather something about the handshake between my request for log in to your TurboTax Server. Last year's problem I fixed on my own. This year's problem I opened 3 support tickets with your Support Center. None of the 3 support Rep really understood the root of the issue. The last one (which is supposed to be handled by an Escalation Engineer is among the worse. I already explained to her that we have tried all the following in the first two troubleshooting sessions such as: - disable the VPN and all anti-virus - updated MS last patches - verified the license code. But I told her that the "Access is denied" issue is happening even before the need of presenting the license code. But she kept saying my license code was not the right code and started questing me all the questions about where and when I purchased the software. I gave up tried to convince up and let her repeated all the stuff that we already did it multiple times in the first 2 troubleshoot sessions and sure enough none of that help. She then promised me that she will escalate the case further up and let me know the status. But I have not heard from her at all. Not even with an email saying what is the support case number. I think she just did not file anything to prevent your company know how bad she did. I finally go around the problem by using my wife email address to create a new Intuit account in order to bypassed the "Access is denied" problem. I am not sure how I would fix the same problem if it comes up again next year since I already used my email and my wife email to create two Intuit accounts.

TT is not as user friendly as it once was. It does not easily link to source data and does not have much good info on the help pull down. I feel that they really want you to buy their expert help, and I don't know how "expert" that help really is, other than the operation of their software.

Having used Turbotax for decades, I am convinced of its value and ease of use. However, this year, I have two complaints: 1) Having generated a long and complicated login password (and storing it in my password manager), it was irritating to learn that I could not copy and paste that password into Turbotax; 2) For the first time ever, I found that I could not download my brokerage information directly into the Turbotax software, even when the brokerage firm said it was available. What am I missing!

Between the IRS and Congress I guess that TT did about as well as could be expected, but a Friggin 56 PAGE BOOK is beyond ridiculous. Howsomeever, your AI handling of my 1099-B saved the day. That "investment" stuff is so far above my pay grade that I would have never made the 15 April deadline without hiring an accountant. Now that I have learned how to tweak the navigation around multiple 1099's on a single property, I'll probably use TT again next year.

Completed and filed tax return by e-file using a desktop version. Received a refund. Needed to amend the tax return. Turbo tax is telling me that I have not e-filled the taxes and I have to print it. Cannot get to preview or print the amended state tax return. Some field that may be left "blank", Turbotax is telling me there is an error. There is no enough information how to fill or avoid filling these lines (Schedule C). I would like to see the real form to review, not just questions.

I was able to follow the questions and find and answer with my information. I felt like most of the questions covered all my needs. I would request that your questions be more specific regarding Long Term Care Insurance payments and loss from investments.