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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,689 ratings5,689 reviews
  1. 5 stars42% (2,374)
  2. 4 stars25% (1,409)
  3. 3 stars17% (961)
  4. 2 stars8% (436)
  5. 1 star9% (509)

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Showing 871-880 of 5,689 reviews
Apr 14, 2026
Reviewer name: Home office deduction
4 out of 5 stars
4 out of 5 stars review

Software improvements

It is easy to use and intuitive, except that there are some improvements that I would suggest: Make home office deductions for partners easier to use and track and deduct from self employment income. Note that generally, partners who receive a K-1 do not file a Schedule C. QBI income and deductions should not require manual calculations.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 19, 2026
Reviewer name: PaisleyPrints
3 out of 5 stars
3 out of 5 stars review

Online version has problems

I tried the online version of TurboTax, but there was a problem with the OH state version that caused my return to be rejected. I was told that a "fix" had been identified, and that I needed to wait until 3/19 to fix my return. Unfortunately the fix didn't address my issue. I was forced to revert to the desktop version, and mail my state return.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 3, 2026
Reviewer name: Delano 42
4 out of 5 stars
4 out of 5 stars review

The turbo tax 2025 version is awesome!

Very good, however, the first time I used the 2025 Premier turbo tax version, it didn't lead me to the Form only part right away. I had a hard time preparing other taxes for my family and friends. It appeared the 2025 turbo tax was only limited to my taxes. I didn't purchased t the software to do only my taxes, it was for me, my family and friends.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Feb 19, 2026
Reviewer name: SSAly
5 out of 5 stars
5 out of 5 stars review

EXCELLENT PRODUCT!!

So pleased with the guidance, feedback and help that TT provides!! I have used it for decades. Excellent quality. I do recommend a longer timeframe for compatibility with Apple products. I've had to buy several new laptops during the decades to be able to use TT app.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Mar 10, 2026
Reviewer name: MaryL52
5 out of 5 stars
5 out of 5 stars review

Please do not discontinue the desktop version

I did have trouble transferring info from last years return and the person who answered the phone was helpful. It turned out all I needed to do was restart my computer. Please do not discontinue the desktop version of TurboTax. I am more adept at using the forms than the Q&A format.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Feb 16, 2026
Reviewer name: None_and_Done
5 out of 5 stars
5 out of 5 stars review

TurboTax desktop version is great, but FYI...

This is great, particularly with the questions/reminders to direct me to things I may have forgotten or just not aware of. However, FYI I did encounter a situation where the software counted an income item twice because it imported the document twice. I was able to correct it by deleting one of the copies that wasn't actually complete with address info missing. But this is why I use the desktop version because you can delve into the deepest details which is helpful. Had this happened with the online version, I imagine I could have missed it, or could have had a struggle trying to call Turbo Tax for assistance to have it corrected.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Feb 19, 2026
Reviewer name: GordonP
1 out of 5 stars
1 out of 5 stars review

Turbotax complaint

You failed to alert the tax preparer that there were additional costs associated with handling the refund until the end. Further, you sent a text message telling us that the Federal filing was rejected but didn't tell us why. Was the taxes package sent and who rejected them? We completed them according to program instructions. This is about 6th year we have used Turbotax and maybe the last.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 11, 2026
Reviewer name: SueR4
4 out of 5 stars
4 out of 5 stars review

Generally positive.

Generally positive. Two negatives: 1. When filling out information about our teacher's retirement, which we have been receiving on monthly basis for thirty years, questions about MRD are impossible to answer and seem irrelevant, as we have no input in how much we receive. 2. We have three IRAs, one of them an inherited IRA. For one traditional IRA I was asked the Dec. 31 balance, but was not asked this for the other two and couldn't find anywhere to enter it. Inconsistency makes me nervous and feel this may be a bug.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Feb 13, 2026
Reviewer name: EdweirdoR
2 out of 5 stars
2 out of 5 stars review

TurboTax little change over the years

I've used TurboTax for at least 30 years. It has changed very litte. It's still ponderously slow, cumbersome to use. The interface is little changed from five years ago. Only the barest changes to the interface seem to be made, nothing to improve the performance or user experience. Installation is incredibly slow.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 17, 2026
Reviewer name: Fred192837465
3 out of 5 stars
3 out of 5 stars review

TurboTax still sucks

The overall impression is that TurboTax doesn't care about improving the user experience and is more intent on extracting more money from its users. Clunky interface. Duplicate information needed too often State product is poor - very basic information/help is provided on what is required for particular boxes. seems poorly integrated with federal I couldn't file electronically because TT can't cope with a foreign pension. I'll be looking for alternatives next year

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382