I have used TurboTax for years, having to upgrade to Premier a few years ago because of complexities with my several retirement accounts. While my adult children constantly say I should hire someone to do my taxes, I have found that 90% of the effort is gathering the information and 10% is running the TurboTax software. Because I end up using the Standard Deduction after all is said and done, I do not think I need to hire a professional to tell me that.

The walk through instructions for Foreign Tax Credit need some work. I needed to enter information for 3 different investment accounts and had 3 different foreign sources (RIC, Ireland and Canada). I could enter 2 sources OK, but the third source did not allow me to select the proper matching account in which I paid the taxes. I recommend that the software allow option to select any of the accounts and not limit the selection. I had to go to individual form 1116 and manually enter the correct information.

A lot of glitches for tax year 2025. Multiple times the application would launch and then quit, not opening without restarting computer. Consistently attempted to add Canadian fund information even when indicating "no" to living anywhere outside of USA. In past versions, updates were frequent but this one had maybe one or 2 and then nothing (updates seemingly necessary, see above). Frustrating.

Why can't the software recognize I live in a no state income tax state and just skip that whole section and stop asking me to file a state return? The ask a question function does not work very well. Could not help fix an Income Review glitch. Had to reload the program. TurboTax is a necessary evil for a terrible system and Intuit does everything it can to make free filing impossible

This is Alexander's grandmother and I do his taxes for/with him. I have used Turbo Tax for years. I am both familiar with it and quite comfortable with it. I have faith that with correct information input that there will not be a problem. I find it reliable and relatively easy to use. They offer great support and make it easy to get questions answered.

some of the interface was "clunky" area of 1099's required multiple steps to get to the entries. The interface for 1099 b's was different. This made it confusing. Not sure why 1099bs had to be mailed. never did that before. (Nor are we doing this for taxes prepared on tax Slayer.) Arizona return did not ask about treasury interest which is not taxable in AZ. had to find line on the form and enter manually.

We were unable to import dividend and interest data from our financial institution, Merrill Lynch, into the TurboTax software, spent more than 2 hours with TurboTax technical assistance and were still not able to resolve the problem. Also, we were unable to exclude the AZ tax exempt municipal interest on line 15 of the AZ state Form 140, Resident Personal Income Tax Return, from the total tax exempt interest reported on line 2a of the federal 1040-SR, US Income Tax Return for Seniors.

Downloading my financial institutions documents into TurboTax was very frustrating this year. I could not downloading using my Microsoft Edge browser. I had to convert to Chrome in order to downloading. Very frustrating!!! I have not experienced this in past years.

I have been using TurboTax for years. I am confident that my returns are correct. My returns include W2, 1099R, Social Security, Interest Income, Rental Income, and Royalty income. It is very easy to use for income and deductions. I would recommend TurboTax to anyone and save the cost of going to a CPA.

I have used the Desktop version of TurboTax Premier for years and received a CD. This year had to download and had multiple problems, including thinking I may have been scammed, some may have been due to I believe being told I could deduct the purchase price if I used the Online Version so I believe I was using that. When I tried to file I was told I hadn't filed Last Year 2024 which made no sense since Turbo Tax uploaded my 2024 taxes to get me started, I was directed to ID and me or something like that to fill out information. Today was finally able to get back to the desktop version and had NO problems