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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)

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Showing 861-870 of 5,619 reviews
Mar 28, 2026
Bob111J
4 out of 5 stars review

Income Company Identity for Completed Taxes

Experience is very good as usual with one glaring exception for entering income interest manually by company wafter the initial entries. On review one cannot discern multiple accounts by the same company name one from the other without clicking edit. We do not have much interest income, but this is still an aggravation when reviewing our joint income. I think the last four digits of the account number should show on the list after a person has entered their data.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 23, 2026
Myrrth
4 out of 5 stars review

Smooth process good customer service

Imports previous year well, and you can move between Internet or Desktop - Desktop is more user friendly, you can see the full tax forms at any time. I had to use Support this year, and my agent was excellent - very helpful and patient. E-filing was very efficient.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re so glad our tax expert team could make your tax season a little easier. Providing human expertise when you need it most is exactly what we strive for.

Mar 20, 2026
Savannah May
4 out of 5 stars review

Turbo Tax Premier is lacking in certain features.

Turbo Tax Premier needs to be able to incorporate additional items from broker statements such as Foreign taxes paid/accrued by country and tax-exempt income by state. I should not have to input these items manually. SDIT tax return for Ohio does not properly pick up Ohio income!

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Mar 27, 2026
Chick 12
4 out of 5 stars review

Makes tax return preparation much easier.

I have used TT for many years because I liked the Q and A format and the ability to have TT do all the calculations. However, one thing that I have always resented is the inability to easily print the information on a TT screen that I was working on. I don't understand why TT will not allow a customer to do this. Regarding TT expert assistance, I was unable to find the option I was interested in, which lies somewhere between asking a question and having an expert prepare my entire return. What I wanted was to prepare the return myself, and then have an expert review the entire return with me and identify any issues that I may have missed.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Apr 2, 2026
ESSD99
3 out of 5 stars review

Disappointing e-file experience- Never again!

The system does not understand that I can be single for Federal Tax but married RDP for CA and therefore rejects both because of the discrepancy of filing status. This is even with constant updates through 4/2/2026. I paid $25 to e-file CA, and AFTER paying, I am told you cannot e-file.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 5, 2026
SandDF
3 out of 5 stars review

My return was rejected

When I got ready to eFile my federal return, TurboTax filled in a pin for me and my wife. The one for me was incorrect.. As a result my return was rejected. TurboTax should have walked me through the process of locating the correct pin before eFiling the return. I needed to log into my IRS account and find my new Identity Protection Pin. It did the same thing to me last year. I figured they fixed that but they did not. Other than that the process was pretty smooth. Improved somewhat.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 4, 2026
MNdisappointed
3 out of 5 stars review

Great product, but constant add-on sales ads

TurboTax has a good, simple platform to file taxes. However, they have turned their platform into a intrusive add-on sales machine that constantly askes about purchasing upgrades or pushing you to their online version. Product is becoming less appealing every year.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 22, 2026
more5
4 out of 5 stars review

Estimated tax section needs big improvements

The estimated tax section for federal taxes could be GREATLY improved by making it like the NC estimated tax section, which shows the $ values from last year, so you KNOW what where data was entered, and can enter the same $ value, plus any expected changes. I could find NO WHERE to put my social security earnings. My ROTH Conversions went buried under other income, which I could not find without asking help. Please...make this simplier.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Mar 17, 2026
DPD123
4 out of 5 stars review

Left in the dark on itemizing vs the std deduction

TurboTax stated that it would determine if it was best for me to take a standard deduction or to itemize, but determined before I entered medical costs or pharmacy costs that I shoud take the standard deduction. In fact, it did not allow me to enter medical or pharmacy costs, but defaulted to $0 for each. I had significant medical costs due to spine surgery and a hip replacement which would have resulted in a relatively high dollar among with itemizing. How could TurboTax determine that the standard deduction was the best option before all itemizable data was entered. TurboTax gave no explanation for preventing the entry of medical and pharmacy data. There may be a good reason, but it was not given. Not happy that TurboTax left me in the dark on this issue so I coiuld give it 5 stars. I never encountered this is prior years using TurboTax.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Apr 10, 2026
AmandaOlivia
2 out of 5 stars review

Turbo Tazx STILL no user friendly

Very frustratiing experience. One screen tells me everything is complete, then later it tells me I need to enter more information. There is no way to blow past that error and no way to file without the information. AND it doesn't help you with what information shoudl be entered or where to find it.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382