No way to handle multiple Homeless Contribution Tax Certificates for Colorado return. The screen for entering investment 1099's has large blocks for each possible source and duplicates some entries. The large spacing makes it difficult to recognize unnecessary duplicates. In some instances, TurboTax user interface is getting worse. In general, screens need to be concise and to the point without unnecessary decoration. When fields have supplementary details (which may have been carried over from the previous year), there should be an obvious indication that a popup form is available for the field.

I have used TurboTax for a number and years. The importing for lasts year tax data is an excellent feature. I find TurboTax easy to and I have recommended to a number of people. But this year there seemed to more software updates than in the past! I was surprised that e-file failed and had to installed a software update. Never encountered that before!

2025 Program did not bring forward 2024 K-1s & 1099s. I had to reproduce. Program did not enter Fidelity & Merrill Lynch a/c info--first try went to some Intuit ac for "future access" which never worked. Subsequent efforts failed and it was easiest to just enter the info. It seems Intuit's AI efforts are away from its Turbo-Tax and QuickBooks leaving old time users of these products as stepchildren.

The state returns--at least VA and CA--produce inaccurate results. CA fails to create accurate forms although the end amount of tax seems correct for non-resident returns. VA does not handle deduction for long term care correctly. It asks for premiums for each spouse and then only uses of them. VA instructions indicate that both are deductible.

Would not accept my Bank of America account information that I have used for years. Directed me to use the routing number from the website/app, which I did, and then would not allow me to continue with e-file. Also, regarding the CA return, incorrectly allocated mortgage interest for a rental property to my schedule E and personal itemized deductions. This require manual correction with zero assistance available from support.

I hate being upsold at every turn - I should not have to select the correct product multiple times and constantly say no to upselling. It was disappointing to have the software version and then be required to pay extra to e-file state returns. That should be included in the product cost - especially for the higher tier products.

I had some trouble using my Premier version. It reverted to online Deluxe version and realized when it asked for payment. But when I did for my older daughter I didn't have the issue. But Turbo Tax agent was patient and helpful. Also when i clicked one button it started buffering and I have to force shut and lost all my work.

I've used Turbo Tax since the 1990's. However this year, with the fact that the downloaded local version will NOT work on Windows 10 really a problem now. This fact cost many HOURS of extra time given I had to use 3 separate computers to compile information, go back and forth because some computers would not connect to each other and also would not network together and the some computers would not accept a USB thumb drive. In addition one of these computers is NOT able to upgrade to windows 11. NOTE I Do not want my stuff uploaded to the online version so that was not an option either. Given Windows 10 is still extendable for another year through Microsoft, it should have been supported.

Very frustrated with changes this year. Offline experience was awful - icons for editing were hidden, so initially I didn't think I could edit anything after making a mistake. I started the return over again 3 times, got frustrated and downloaded other software - you will be happy to know that despite the bad interface with Turbotax, it was still better than theirs. Editing changes in Turbotax was very hard, even after I found the hidden icons that allowed me to change the items that said "Needs Review", but didn't allow pressing the "Needs Review" button. I don't like the new formatting for entering 1099s, where there are big squares and you need to mouse around to start. Why can't we just go back to the spreadsheet/table format, where you ask for 1099 and just enter everything all at once, rather than the back and forth required now. Also, I hate constantly saying that I don't want to import information - where is the box that says 'Don't ask anymore'? Charitable deduction entry is extremely harder than it was last year. The ability to sort the charitable organizations by name disappeared, so I had to scan down the entire list from last year to find each charity to enter my donation. Entering the Goodwill donations was a nightmare. The lookup tool to find pricing was really hard to use. Where is It's Deductible, or, if you aren't going to use that anymore, can you at least use a similar lookup, so I don't have to try to guess what wording to use to look up the price of a man's T-shirt? Clearly, I would very much like to find a different software than Turbotax, because you have ruined it. I would have given only one star if that other software wasn't worse.

My experience was good. I did have a unique tax trap where I received a lump sum payment from SSDI that spanned 2024 and 2025. The instructions were not clear, and I spent far too long trying to figure out why a box was not auto checking. I resorted to using AI to help me, although I briefly wondered if an expert could help. I think I ended up with an accurate form, but would love to see more detailed info and possibly an extensive AI built it.