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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)

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Showing 821-830 of 5,617 reviews
Apr 8, 2026
maggie138
2 out of 5 stars review

this years is full of problems

I have used Turbo Tax and Quicken since the `1990's. This year's version was the worst I have ever used. I imported my investing data but the numbers didn't prefill in the form; I had to manually enter it. To top it all off, I still can't print my final return as of now. I will use Turbo Tax next year, but if have the problems II had this ear, I will move to a different product

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 23, 2026
Anonymous
4 out of 5 stars review

Federal product good; Maine product user-surly

The interview went pretty smoothly, although there was a puzzling topic regarding Canadian Registered Pension Income that no relevance to my situation. The principal reason is give only 4 stars is that the state product for Maine continues to leave the taxpayer high and dry (ie, relevant data from the federal return not transferred to the state return) in the matter of pension income limits. The state law as written is the dog's breakfast, true, but if anyone could decipher it I'd have expected TurboTax to be who did it.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 9, 2026
Henry1937
5 out of 5 stars review

Turbotax was awesome.

My account purchase had been cancelled someway. I called to get help. Watson was very helpful. We ordered and purchased the software. I had already completed my taxes but not filed them. When we made the new purchase all of my information had been saved so I didn't have to rework anything. Thanks Watson for your help.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for the shout-out to our team. We know every tax situation is unique, and we’re happy our tax experts were able to provide the specific guidance you were looking for.

Apr 15, 2026
RangerT275
1 out of 5 stars review

Losing Faith in TurboTax

Disappointed on every level. TurboTax freezes constantly I've had to restart it multiple times just to get through my return. That's not a minor inconvenience, that's a fundamental reliability failure. And then there's the pricing. Upgrade prompts appear when you're already mid-filing, and you're charged extra just to file your state return. Every competitor includes state filing. TurboTax charges a premium and still nickel-and-dimes you at every turn. Buggy, overpriced, and not worth the hassle. I'll be switching next year unless they get their act together.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 31, 2026
IrritatedRabbit
3 out of 5 stars review

1099R code G continuing problem since 2017

1099R code G was apparently a problem in 2017 and still not made easy to do in 2026. Had to enter as if it was two forms in order to get the all ready taxed to show entered into a ROTH and another to show what went into the traditional IRA. This could and should have been made easier to use by now!

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 14, 2026
Rudin2
3 out of 5 stars review

turbo tax confusion

The program is not as self-explanatory as it has been in the past. When downloading from my investment account in previous years the program only required one connection to the internet, in this version there was numerous connections one for dividends, one for interest, etc. I often seemed to be stuck in a loop downloading the same information multiple times

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 25, 2026
JJkNY
4 out of 5 stars review

It did not handle the legal name change well

I have been using TurboTax for a long time and I am feeling quite comfortable. But this year, my wife's legal name was changed after she became a naturalized citizen. So I changed her name in the personal info section. However, all the subsequent interview questions still used her old name, and it makes me feel like the change was not taken properly. This needs to be corrected. Other than that, it is great to use the product.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Apr 7, 2026
doughnut man
2 out of 5 stars review

Direct Deposit Debit does not work for BofA.

Turbo Tax would not allow me to use direct debit or deposit, even after I verified and confirmed my Bank of America Routing number from their website. It forced me to have to mail a check and wait to get a state refund check versus direct deposit and debit. you need to fix this bug

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 2, 2026
Floating Horse Farm
2 out of 5 stars review

2025 TurboTax was a bear

I have used TurboTax for many years. I had a break for tax years 2021-2022, then resumed with 2023. It has always been seamless and easy. This year it was a bear. While filing my taxes, yesterday, there was a screen asking for my state name that had no exit. When I finally go out of there (eventually a cancel button appeared), I could not find the tax forms I was trying to file. After an hour of frantic searching, worried that I would have do my taxes all over again, I stumbled on them. I prepared my 2025 taxes on my Mac desktop. When I go onto TT online, it says I didn't file my 2023 or 2024 taxes. So there's no linkage with prior years, which is one of the big reasons I use TurboTax. I tried getting the desktop return moved online, but TT starts my return all over again. Meanwhile, my billing history confirms that I bought TT in 2024, 2024 and 2025. I wlll be calling tech support soon to try and get all this straightened out when I feel like I want spend the time doing that. Ugh. Thinking I had more than one account, I changed the log-in several times. Even when I eventually find the 2023, 2024, and 2025 tax forms in my Mac, I'm unable to import them to the online TT. It starts my taxes at the beginning. I don't why it's so difficult to find my tax forms on the Mac. Usually, everything is easy to find. I'm still unhappy that.you discontinued ItsDeductible last year with no equivalent app available anywhere at that time. Now there's something with a similar name, but I didn't use it, as I did all my in-kind donations before you pulled it. I LOVE that I can import all the financial data from my 1099-Rs directly from the financial institution.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 2, 2026
TurboTax Hope You Listen
3 out of 5 stars review

TurboTax needs more work.

I could not recommend TurboTax. I had too many problems getting this program up and running. One of the verifications was to check boxes but you have it on a box which was too small to get the whole picture. Also, there was a K-1 that should have had a form 703 associated with it because there were losses from that caused carryforwards that would have eaten up the profit reported in the current year.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382