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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,689 ratings5,689 reviews
  1. 5 stars42% (2,374)
  2. 4 stars25% (1,409)
  3. 3 stars17% (961)
  4. 2 stars8% (436)
  5. 1 star9% (509)

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Showing 821-830 of 5,689 reviews
Apr 9, 2026
Reviewer name: Turbo Tax sucks 1961
1 out of 5 stars
1 out of 5 stars review

Unethical Business practice

I will be actively looking for opportunities to ditch turbotax next year for your unethical business practices. I purchased premier desktop with a $25 fee for state efile. When starting it prompted me to select online and said it was free after finishing, to file would have cost me 270 dollars. So I went to desktop and was unable to import my completed return so I redid it on desktop and when I went to file the option to pay with a card was not working (probably a turbotax policy) so I had to pay an additional $40 to use the refund to pay and amazingly that worked, who would have thought. I think there are now better options than turbo tax.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 10, 2026
Reviewer name: KB_WA25
3 out of 5 stars
3 out of 5 stars review

UI could be improved compared to online version

This was my first year using the desktop version instead of the online. I found the UI to be clunky and often glitchy in responding (often had to click twice to move to next screen). It was also very disappointing that I wasn't able to upload a PDF for the program to process. I had closed an account last year so the only copy I had of my forms was physical and I had input all the information manually. It also makes you reduntantly click to move on to modules instead of just seamlessly moving to the next topic to evaluate.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 13, 2026
Reviewer name: SteveH11111
3 out of 5 stars
3 out of 5 stars review

better than the others but mediocre

It is good enough and better than the other software I've tried. However, its clunky, slow and isn't fully reliable. Remember to save often! It doesn't always copy forward previous year records accurately. I usually run into one or two bugs each year forcing me to correct the forms manually. Its slow. It no longer works with Windows 10!

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 7, 2026
Reviewer name: BillG1943
4 out of 5 stars
4 out of 5 stars review

Good Navigation, but with an Exception

I've used TurboTax for many years and have relied on it to help me file an accurate return. This is the first year that I got to a point where I had no idea why the New Jersey state section was asking me for the previous year's distribution from a pension plan. When I went to the corresponding tax form, I saw the code G from my wife's pension, indicating that a General accounting method was to be used. There was no way to change that G and no way on a menu to go automatically to the source of the G on another form. I finally found that I had answered a question in the federal EasyStep retirement plan section inconsistently for my wife's plan. Fixing that error made the confusing question on the state EasyStep page go away.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Apr 8, 2026
Reviewer name: Nobodyneat
2 out of 5 stars
2 out of 5 stars review

turbo tax premiere

Tried TurboTax online (free version?) but was not able to add all my income. Purchased TurboTax Premiere so that I could include all my income. Was done with income and ready to start next when program locked up. Lost all the data. Started again and finally able to finish on the third try.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 17, 2026
Reviewer name: Joint Investment
4 out of 5 stars
4 out of 5 stars review

1099-B Nominee Distribution

I have a joint investment account with someone, not my spouse. The account tax number is mine. I was able to adjust the 1099-int and the 1099-div. But I found it difficult to adjust the 1099-B. I had to do some research on my own. I think I figured it out. Not sure if I did it right to avoid an audit, but did it good enough to avoid any penalty. Not sure if I have the correct code in column F on the 8849.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 25, 2026
Reviewer name: Paul115
5 out of 5 stars
5 out of 5 stars review

TurboTax does it again

TT leads you through tax topics in a logical order, making the process as easy as possible. IF you have your needed information organized, it streamlines your tax filing process. The interface is 'friendly' and easy to use. In fact, TT 2025 is easier than ever. One minor complaint - for those who do not want to use the cloud, it is much more difficult than it should be to get to the downloadable version!

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

It’s great to know you found TurboTax so intuitive. We work hard to keep the interface clear and the questions simple so you can finish your taxes with confidence and speed.

Mar 29, 2026
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Has become more complicated to use

You made things more difficult to accomplish this year. I mistakenly chose to import investment info and apparently it interpreted this that I wanted to do it for every investment. And I couldn't figure out how to go back and undo that choice. So to fill in one number (interest) for several small accounts, I had to fight with it to let me just put the number in. These were accounts that I couldn't import the info for because they weren't on the list of choices. Just seemed overly complicated this year. Then when I got to the end and tried to file my forms, it informed me that it couldn't because I needed to update it. Why on earth didn't it tell me that when I first started filling the information to file the forms so that I didn't have to go through that again?

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 6, 2026
Reviewer name: GCJ33
2 out of 5 stars
2 out of 5 stars review

1099-Q step-by-step was all messed up

Despite the 529 to Roth rollover having been effective for a few years, and the changes to the 1099-Q being relatively minor, it was still not working through the step-by-step process. One question about box 6 was doing the opposite of what it should have been doing. I had to manually edit the 1099-Q worksheet to ensure it was accurate. This wasted time and energy and was extremely frustrating. in the community, tax experts were redirecting me to IRS documents. What's the purpose of the step-by-step if I have to go through those documents? Intuit needs to do better because your 2025 version was the worst ever after using it for 30 years!!

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 13, 2026
Reviewer name: Lomg time Turbotax user
4 out of 5 stars
4 out of 5 stars review

Review comments

It was a bit confusing when efilie both h the Fed 1040 and CA 540 income tax returns. I saved the forms in one file. Does Turbo Tax only send the IRS the IRS forms, or did they transmit my Federal and Cal forms to the the IRS? Also do I receive a second confirmation showing when the Fed and Cal Tax returns were sent to both taxing agencies?

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382