I had a bit of a problem imputing my financial data from my broker but after three days of working with TurboTax I got the right person Linda who was able to help me get the necessary information to TurboTax I need for my returns, She deserves a 10. Thanks Linda

I use TurboTax as I have for decades. The BIG complaint is the cost. I am retired and on a fixed income and find it very annoying to find out that there is a $25 charge to file my state tax forms. This is after PAYING for the program. So so so very expensive and not transparent.

I could not recommend TurboTax. I had too many problems getting this program up and running. One of the verifications was to check boxes but you have it on a box which was too small to get the whole picture. Also, there was a K-1 that should have had a form 703 associated with it because there were losses from that caused carryforwards that would have eaten up the profit reported in the current year.

I've been using this product for 20+ years, and every year they try o make cute little tweaks, assuming that people are stupid. Maybe they are. There are endless pages that you answer "no" to, and when you go through a section those questions still pop up. There are lots of little glitchy errors. The "mark estimated" option appears to no longer exist. This was great if you didn't have some paprwork handy but didn't want to stop the whole proess to look for it.

I have used for Turbo Tax for years and think the changes made to navigate, especially within Investments were cumbersome and not clear. For example, it was not at all clear how to manually enter Form 1099's. Also, when you got to the place to Allow the import there is no message to indicate it was successfully imported. If it ain't broke, don't fix it. Last year's software was much better.

TurboTax makes filing our tax return easy. The worst part of the process is when paying the filing fees. The page is too large on a laptop so you can't see Continue. I have to guess when to hit enter to continue, then I had to change my credit card because I couldn't see November or December on the drop down month.

you dont support windows 10 any longer causing me all kinds of head aches, when I went to pay to file my "free E file" of $65 your credit card link wouldn't work so I had to have my free file fees taken out of my return causing more head aches just all round sucked this year.

Still salty about last year's bait-and-switch on filing fees, and the behind-the-scenes mistreatment of an IRA payout which required amending a filed return. (I don't ever want to go through that again). At least I knew not to believe the "offer" this year, but then I ran into year's big surprise which was the loss of access to prior years' Turbo Tax return file data, making it necessary to re-input a bunch of stuff by hand. Sure feels like the whole operation is geared towards discouraging people like me from using desktop PC software, which continues to decline in quality and usability. Intuit doesn't get it--I will NOT have my personal information stored on someone else's computer, so I will NOT use the online version. EVER. Which means I've been scouting for alternatives, and given that I had to input everything from scratch this year anyway, I figure the barrier to taking up a competitive offer from another tax system provider just went to zero. Total bummer after decades of being a customer. Oh well.

The Easy Step questions for donating stock to a qualified charity makes that reporting much more challenging than necessary. You do not need to ask for the date of acquisition nor the cost basis of donated stock UNLESS you have held the stock less than 1 year. Then, your questions are appropriate. Otherwise, a simple yes/no as to whether you have held the stock for more than 1 year is all that's needed. Then, there's the question about whether the donation will be used by the organization to further its mission. How would I, as the donor, know the answer to that question and why does it matter to me, as the donor? Pointless question. I just lie and say Yes. In Easy Step, when you are going through and entering cash donations to charities, you come to a window where you enter the charity's name, then you click on Cash and then Continue. When Easy Step advances to the next window, it would be very helpful if the cursor would automatically advance to the field where you type in the amount of the donation. The way it is now, you have manually click on the amount field to enter the donation and do that for every separation donation. There's an error beep if you forget.☹️ Again, in Easy Step, you get to a window with the title Your charities and donations with every charity carried over from last year. Every one of them says NEEDS REVIEW in an orange box. Even after you update the donation for the current year, that message does not go away. The donations that have been edited should no longer have that message visible. Importing information from a financial institution is easy, but the way that it's dumped into TurboTax is not user friendly. I live in Missouri, where our state income tax requires us to separate all income between spouses, even when filing jointly. It's cumbersome to have to go back and designate the owner of the income after it's imported. There should be an easier way to do that.

First it only runs on Windows 11 which is an expensive upgrade. So you run win11 or mac OR you use the Web version. Its not very reassuring for all of your data to be on intuit servers. Every time you run TT it requires an update. The updates are SLOW taking hours sometimes. Cant you make a modular program with shared objects so updates are not to huge and slow. Its also undercut on price by several competitors.