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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,689 ratings5,689 reviews
  1. 5 stars42% (2,374)
  2. 4 stars25% (1,409)
  3. 3 stars17% (961)
  4. 2 stars8% (436)
  5. 1 star9% (509)

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Showing 801-810 of 5,689 reviews
Feb 21, 2026
Reviewer name: WSW9
3 out of 5 stars
3 out of 5 stars review

TurboTax Changes Caused Me Problems

I didn't like the changes made to the 1099-R screen where it said NEEDS REVIEW. Answering the questions that flowed from that caused a self-employment tax to be incorrectly added to my return. I never did understand what I did wrong to make that happen. I finally took the advice given in the orange banner to only make changes if information from my form was missing or incorrect which there wasn't any.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 1, 2026
Reviewer name: MontereyZ4
5 out of 5 stars
5 out of 5 stars review

TurboTax is good

Been using TurboTax for several years. On the Mac edition, I would make it easier to enlarge the fonts on the screen. I did find a way, that is easy, but, as a newish Mac user, I had to ask Google. I would also like to have the background screen have less white. It's bright on my old eyes. Perhaps another background color.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Feb 27, 2026
Reviewer name: DavidR588
5 out of 5 stars
5 out of 5 stars review

TurboTax is the choice for me!

I've used TurboTax for over 20 years to file my federal and state tax returns. I use the Premier version of the program because I invest in stocks, and the reporting requirements would be utterly impossible without assistance. I import my tax forms from my stockbroker into TurboTax, and that nightmare vanishes. Plus, I can choose whether to complete the federal and state returns through a guided interview or just the forms I need.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.

Mar 4, 2026
Reviewer name: Amanda 2025
1 out of 5 stars
1 out of 5 stars review

Turbotax calculation mistake

In the medical deductions section, Turbotax included the income from a IRA to Roth conversion as current income in the calculation of the amount due for repayment of a health insurance marketplace premium. This resulted in repayment of premium in the amount of $5086 which is incorrect. The correct amount of repayment should be $1625 when you subtract the value of the IRA to Roth conversion from total income.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 29, 2026
Reviewer name: Mary1040
1 out of 5 stars
1 out of 5 stars review

Terrible software; do not buy

Terrible. Topics are not arranged intuitively, nor is the walk through complete. If I didn't already know I had to file certain things, I would have missed them by walking through this topic. Also, there are so few links for clarification or to see what the actual form is, a feature that was available on every screen of my last software. If I wasn't sure of the answer to a question, I had to separately go to the internet, try to figure out which schedule we were on, and then look through it for the correct line and read the line instructions. Now to add insult to injury, this AI tomfoolery review box is changing my correctly spelled words into nonsense as I type. 0 stars, would not recommend to a friend.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 10, 2026
Reviewer name: TurboTaxSurvivor
1 out of 5 stars
1 out of 5 stars review

No More Turbo Tax For Me!

I've used Turbo Tax for decades, but no more. The quality has steadily declined. It is basically just the forms and the help is useless. The price is high and their fees are too much especially given the poor quality. I've decided to use a local accountant who will do it for me and e-file it for less than this tax software. By the way, the Intuit sign-in is enough to drive a person insane. NEVER AGAIN!!

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 11, 2026
Reviewer name: dpn0415
5 out of 5 stars
5 out of 5 stars review

TurboTax works quite well!!

Having been using TurboTax for few years now, it's quite supportive with the features of walk-through step-by-step and the check for error are very helpful. The matching with the forms are very accurate and very compatible. The downloading of the software and communications with the IRS and states for transmitting files, and the online payment are very convenience.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.

Apr 15, 2026
Reviewer name: Chop 701
1 out of 5 stars
1 out of 5 stars review

Never again!

Never again. Almost twenty hours to plug in info from nine pages. That means ONE number from nine pages. Too many times, the instruction was not clear and I had to guess what was meant. You can't do an idiot check with people who work the system. They know what you mean even if it's not clear to the average person. I used to work these products, Automated Systems, so I think I have input.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 3, 2026
Reviewer name: Blessed in Washington
5 out of 5 stars
5 out of 5 stars review

Not AI generated

I appreciate the on-line downloads from my investment carrier and the auto fill of related documents. I believe that you can give better "age related" info about required investment payouts rather than the "you might need to take a payment info" for those over age 73....

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 28, 2026
Reviewer name: Turbotax_Too_Stressful
2 out of 5 stars
2 out of 5 stars review

Arbitrarily added a "Canadian Retirement" form

TurboTax arbitrarily added a "Canadian Retirement" form, with a stream of questions pertaining to the phantom "Canadian Retirement" which persisted through the whole filing, even though we had no contact or income with Canada. At the final check, the form disappeared. If I had requested paid assistance it would have been a waste of the $60 fee, plus the time on both sides to resolve the nonexistent "Canadian Retirement" issue.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382