I've been using TurboTax since 2002. For the most part I find it easy to use, but some subjects could use more elaboration. It has never steered me wrong and I believe it has helped me get the correct rebate or payment I was entitled to receive/pay. I've used it for both my federal and state taxes. I prefer the desktop app, just not sure I am ready to do this all online as I find the desktop app more convenient.

We've been using Turbotax for several years now. Overall, it's fairly easy to use and seems to do the job just fine. My biggest frustration is at end when you're just about to file and you have to enter in your information (bank accounts, etc) several times for the federal and state filings. Seems like this part could be streamlined to make it easier for the user.

I have used TurboTax for years and have liked its features and ease of use. However, there are two areas that need improvement. 1. TT needs to be clearer about handling multiple IRA RMD's especially when I choose to take of my required RMD's from one IRA which is permitted by Federal law. I don't feel confident that TT understands and account for all of my RMDs. 2. TT eliminated "Its Deductible" software which was a VERY helpful tool when preparing for Non-Cash charity contributions. PLEASE give us back "Its Deductible".

TurboTax repeatedly tries to route broker 1099-MISC Box 3 (Other income) and Box 8 (Substitute payments in lieu of dividends) into Schedule C / self-employment, even when the user answers “No” to all business/work/intent questions and deletes the form multiple times. This creates persistent Smart Check errors (principal business code required, linking required, “add new line of work”), phantom Schedule C entries (“Untitled” or temporary), and grayed-out “Unlink” buttons in the 1099-MISC worksheet popup. The income is passive miscellaneous investment income (securities lending substitute payments), not self-employment. It belongs on Schedule 1 Line 8z as “Other income.” Current workarounds (deleting forms repeatedly, entering via Other reportable income, creating-then-deleting temp Schedule C) are time-consuming and error-prone. Please fix the default routing logic for broker 1099-MISC Box 3/8 so it defaults to Other Income (Schedule 1 Line 8z) when no business indicators are present, and improve cleanup when users delete Schedule C. Thanks for the great product overall — this is the only recurring frustration I've had.

When entering (credit card) payment information as part of e-file process the screen does not let me scroll down the expiration month beyond value 08 (August). I could not resize the open window and resetting windows system display parameters did not make a difference. The workaround solution was to use a different credit card with a month value less than 08. So, this problem still exists.

We have been using TurboTax for over 20 years and have never had the aggravation and difficulty we had this year. The software was terrible, it was not user friendly and the move from Windows 10 to 11 on a new computer was impossible without the excellent guidance of your live tech agent Susanna. We also had a problem with fixing an incorrect computation which showed us owing an underpayment penalty. There was no way we could see to correct this expensive error, which was very frustrating. Susanna put us through to a live tax expert agent, who walked us through our entire return to make sure that we had not made a mistake, and then when we got to the error, she had the answer we needed to file the required form to erase the incorrect overpayment amount. Without her help, we would never have to complete our tax return correctly. You need to get better software developers and return to the days of user friendly software!

Overall experience was ok. The major issue this year was with importing Crypto information from Koinly. They said th .txf file they send to TurboTax wa not updated from previous years for the new 1009-DA forms. A lot of people had issues with the Desktop version, i aper h online version did get an update to accept PDF's. I only had a few evtries so i a not affected a bad as others. Still, we should be able to import from Koinly on the Desktop version the TXF file and have it be accurate. Koinly has tried to work with TurboTax they said and still could not get the Desktop version updated for the new forms.

I have been able to use and understand Turbo Tax in the past. Without that knowledge I would not have made it through this year. May have to check for another program next year. Paying for my State Return was terrible I am going to try one more time and if it does not work I will print it and mail it. Buy the way I get into my account easily, but not when I try to pay for the State Return.

I have used Turbo Tax for years. There is a glitch in the software for 2025 in the handling of the K-3 reporting. Where interest is allocated and reported as US the system should subtract US from the total and show the difference. In my case, zero foreign interest. The system does not do this calculation and there seeks foreign income to offset US expense and creates an error message through out. Otherwise a great product.

This year it was terrible. I could not install it until I talked with customer service. Then I could bring in 2024 Tax information. So I had to talk customs service again. This process took many hours.. When I finally was able to bring in 2024 info the program said it did but actually nothing was imported .