Awful. - constantly trying to upsell - asks for tons of hard to find information only to report it couldn't be used. And it knew that before asking. Complete waste of time. - Making us repeat entering information it already has. Such as asking if we'd use the same direct deposit account, then asking us for account and routing anyway! Thats crazy. Not useful. - Misleading at times. Asking for information during review that it already has, in obscure ways while trying to upsell. - No linux version. Requiring Windows 11. - Online version didn't support all forms we needed. 5329 for missed RMD.

Turbo Tax 2025 does not work very well. It miss pulling a 1099 from my Fidelity Account and i had to manually add it to Turbo Tax. Also, when I looked at my dividends, it triplicated on the first download from Fidelity. Second download it doubled the dividends. I had to manually delete the duplicates. The system itself, each time I went to open it up wanted to update the system, and it never worked. I had to use AI to do a work around. When I was updating the HSA section, the data base locked up several times and had to Control Alt Delete and manually shut down TT and then reopen. Wow I think next year, I will use another software tax system.

When I first used TurboTax to file my taxes (~2007) your product was truly revolutionary and accurate. But this high mark has been deteriorating ever since and now it is not confidence inspiring. This is so much so that over the past several years I've been looking for a higher quality product. And it isn't just the core software. You now feature more advertising than ever before, the costs of the software continues to go up, the "interview" questions are still sometimes ambiguous and so I wonder if the quality of what you sell is a good value.

The reason I have used Turbo Tax for the last several years is the simplicity of Its Deductible for contributions. That feature was removed this year. The loss of this feature cost me several thousand dollars in deductions since I expected Turbo Tax to include Its Deductible and I had no time to perform due diligence on values when I filed my return.

Although I was careful to enter the actual dates of my estimated tax payments in 2025, I noticed when I was printing my state tax return (after filing) that the dates had defaulted to the estimated tax due dates, not the actual dates I paid. That apparently happened last year also, although I did not see it until TurboTax reported I'd paid my 2024 4th installment on January 15, 2025 (which is why I was careful to enter the actual payment dates). Other than that glitch, I am happy with how TurboTax works and its accuracy.

We have used Turbotax for decades. The program isn't quite as easy to use as it used to be, but we continue to like and use the desktop product. Certainly no comparison to trying to do this manually, as we have a lot of deductions and other credits. I feel confident knowing I don't have to check my own math with the calculations being done for us.

The advertisements imply that filing your taxes through TurboTax is simple. It isn't. It is still a tax return necessitating MANY screens with questions. Some of them are not clear. It took us days to complete our return (giving up periodically for our mental health).

Software doesn't change much year to year. I tried to do my taxes manually and a year I finally had to deal with a limited partnership, I gave up after 4 weeks of frustration and had to return to Turbo Tax. I had tried H&R block one year way back and found it deficient, so I haven't tried anything else. I found bugs this time again... percentages did not carry over to a worksheet from K-1 inputs, difficulty with K-1 inputs, notice that a certain form would not be generated from K-1, amounts not carried over from K-1, '.01' IRA distribution amount issue, and finding answers or help to questions is always a pain. Interface hasn't changed that much over the years and the walkthroughs are always helpful. I wish there was like IRA cost basis and other tax tracking summarreporting available in the package. efile submission is very quick and straight forward now, though it does not make sense to have to type in name/address information over and over. i did not like the organization of online help this year and thank goodness for Google's AI's ability to generate answers to questions.

I have been using TurboTax to prepare my taxes for over 20 years! It has saved me so much time and effort and can't even imagine preparing taxes by hand. This program just seems to get better and better every year. Keep up the good work, TurboTax!

Didn't need any help with return. Had a terrible experience with logging in the first time. I find it confusing on having to go through Intuit to the login into Turbo. Every year it takes me about 4 hours to do it. I would appreciate it if you can give more explanation or make it simpler.