I've been using TurboTax for decades. A couple of things * Form 1116 handling. There should be better help for this in the app. In particular, and explanation of "Various" and "RIC". Once you decide I need to work with foreign investments, you should brief me on what to do with Form 1116. It's a bit of a black hole now. It's the reason why I shell out for the "Premium" version * On-line submission failures You keep telling me that the problem is with my AGI number from last year (even though you filled it in, and even though it's the same number for both of us (but you say only one is wrong). I've mailed in the return, but in retrospect, I'm pretty sure it's the PIN. You should guide me to getting new pins. * This form (in particular, this field on this form) You seem to be continually parsing the contents of this field to update "AI-Generated Review Topics". When you decide to update the "Topics", focus leaves this form momentarily and you occasionally miss what I'm typing (or worse - moves focus to the end of the field as I type). It is *very* frustrating. Did you not test this feature?

TurboTax makes filing easier and quicker. The only thing this year was that when trying to put a credit card in to pay for my state tax filing I couldn't put in the December month in the dropdown box it only went to 10 not 12 and I had to use a different credit card.

I struggle with taxes every year. This year, I noticed changes to the deductible material-goods donations in that the drop-down box for pricing assistance was more awkward and inefficient than it had been in the past (and it was a bit cumbersome in the past). Also, some of the info that was downloaded from my financial institutions seemed to come across incorrectly and I don't know if that is a TT issue or LPL. Once I paid for technical assistance, I did receive help from a very nice gentleman and it helped me get through it. There was a part where it said I had underpaid my “estimated taxes” last year and there was a fine. I have no idea what that was all about as I paid thousands of dollars in taxes last year and I don't do ‘estimated taxes' (my financial planner takes taxes out for me except for dividend and capital gains which are unpredictable). Because my numbers for this year were all messed up at one point, it suggested I should pay estimated taxes moving forward and I signed up for it. As it turned out, after errors and duplications were identified, I wouldn't have needed to consider that but I couldn't figure out how to get back to that to undo it. I will have to work on that tomorrow. What I like is that I have taxes for each year on my computer, that I can get (pay for) live help if I get stuck.

It is more important than ever to check every line of your forms and understand what and if bad calculations were added. Intuit won't be paying your interest and penalties when they screw up. And they seem to do that more and more in unexplainable ways. If I didn't have years of taxes done in this format, I don't know if I would keep using it. At some point it probably makes more sense to just outsource this.

I have been using Intuit tax desktop software since the early days of MacInTax. Never have experienced any problems or inaccuracies. I trust their products to be easy to use and up to date on all tax law changes. And I have for many years had returns with incomes in multiple states. As my tax returns have increased in complexity, I have moved up the scale of their various product offerings. While I think some of their add-on item pricing is a bit high, the convenience always wins out when it is time to actually file my returns.

I have used Turbo tax for many years and in the past have found it great to use to file my return. This year it was a disaster. I'm a retired CPA and now have mainly investment income. I found that part of the input hard to use. It was my understanding that I would receive e-filing of one state. I had to pay to get my return to e-file. I didn't realize my return didn't e-file until I never received a notification from my state. And my filing instructions reported that the return did e-file. Don't know if I will used it next year.

We have used TurboTax for years and find it mostly very user-friendly, however I was even more frustrated this year with the feature to add supporting details on a table "behind" the number you are entering. I would like to see this feature easier to use (it doesn't even seem to be on many of the data entry points where I have supporting details to add) and it seems quite fickle. Sometimes it opens with a click, other times something else is required. Make it available for all entries and make it accessible with a click in the data entry box, please. And the Mark as Estimated was totally unfriendly. There used to be a way to see from that screen whether the "estimated" was marked, and now it seemed you could only tell if the edit tool worked was to wait for the review. Also, the flags didn't seem as easy to use or intuitive. They used to be much easier to connect to a specific entry page and easier to pull up when you needed them. I gave up on them. Please polish these user tools to help us make the experience more easy. Oh-and for some unknown reason the program downloaded Rhode Island which I didn't want or need. And there was no easy way to delete it. I also wish there were some comparison tools to help when switching from married filing separately to married filing jointly--especially the tax history tables. I would have found it helpful for there to be a worksheet with tips on how best to convert, but we managed without one.

I've used TurboTax for years. Very satisfied. However, this year it was really frustrating completing the State Tax side. When I did the state review for Idaho, there was something to be filled in on one of the state forms. When I opened the form, I was not able to get back to the Step-by-Step. It kept routing me back from the beginning--so even though MOST of the previously filled in amounts were there, I had to answer about 15 questions repeatedly (that is, each time I attempted to go back from Forms to Step-by-Step. No fun!

Thanks to AI tools like gemini, chatgpt, claude, I was able to get through using turbo tax much faster than previous years where I had to scroll through dozens of community forum answers to figure out things. 1. If your smart check found an error - why not have the UI take you to the section where the problem was found? How helpful is it to just ask Enter State for 2619: ____ ? Also Why do you have to make Backdoor Roth conversion SO INSANELY CONFUSING?

I have been using Turbo Tax for several years and I am pretty happy with it. I like the features which allows one to scan W-2's and quickly import all information into the return. I also like the feature that allows me to import all my tax documents from my brokerage firms, simplifying the filing process. This year I purchase the live tax advice and I am pretty ha[ppy with it. Once I requested advice while preparing my return, I got a phone call in a fairly reasonable amount of time. Overall, pretty satisfied would Turbo Tax and would recommend it to others.