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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,689 ratings5,689 reviews
  1. 5 stars42% (2,374)
  2. 4 stars25% (1,409)
  3. 3 stars17% (961)
  4. 2 stars8% (436)
  5. 1 star9% (509)

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Showing 781-790 of 5,689 reviews
Mar 17, 2026
Reviewer name: Alleycat14
5 out of 5 stars
5 out of 5 stars review

Great software, but the website is not responding

c O U L D TurboTax works fine. On the other hand, the related website is again not responding to attempts at making payment to file the state return because it does not respond to repeated attempts to edit the payment method. My credit card used last for payment changed, but I cannot make the payment because the website stalls when attempting to add a new payment method. This is after at least three attempts, so I have delayed filing the state return. I also had this kind of difficulty when filing with TurboTax in 2025 for my 2024 filings.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 14, 2026
Reviewer name: GEagle1
4 out of 5 stars
4 out of 5 stars review

Very good but needs some refinement

Very good product, but has some rough edges that would benefit from some refinement. Entering K1 info is cumbersome and can be confusing. Additional guidance would be helpful for K1s for those not well versed. Also, it would be EXTREMELY helpful if the "what you need to mail" section of the filing instructions would list the attachments required by the state being filed instead of the lazy tagline of "along with any required attachments."

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 4, 2026
Reviewer name: wbmej
5 out of 5 stars
5 out of 5 stars review

Really Appreciate the Desktop compared to new onli

I tried the online version, but the desktop is far more inviting and easy to follow. I only tried the online version because it was not clear whether TT was dividing the categories into e.g., desktop=must mail it in vs. online= dont have to mail return in. The online version could be most improved by copying the more comprehensive instructions in the desktop version--or inviting only certain eg "EZ" filers..That point could have been made clearer at the entry points.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Feb 8, 2026
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Turbo Tax Premier is good but watch for Glitches

Overall I have had good success with Turbo Tax Premier across several years, but occasionally I encounter a glitch in the program and have to work around it manually. In 2025 it happened when I answered one of the final review questions and the program changed my annualized income Form 2210, showing an underpayment penalty. I was able to fix it, but if you aren't pretty familiar with manually filling out forms and working around the program, Turbo Tax would have gotten me into a dispute with IRS.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Mar 30, 2026
Reviewer name: Bob 83ish
3 out of 5 stars
3 out of 5 stars review

TurboTax has some holes.

The inability of TurboTax Premier to distinguish between a Joint Filing or a Married Filing Separately recommendation is a problem. I recognize the difficulty of a definitive recognition-- due to what needs divided between spouses with separate filings -- but at least the program might say something like "We recommend that you consider separate filings due to the incongruity of your spouse individual finances."

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Feb 24, 2026
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Turbotax Premier Desktop review

The Premier Desktop program was good, as usual, but it had a couple of problems in the income entry area that required calls for support. The business I was receiving income from was not listed in the search list and required what I would call a work around. The hold time to talk to a tax expert was very long, but once I was able to talk to the expert, help was outstanding.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Apr 11, 2026
Reviewer name: GT Ghere
4 out of 5 stars
4 out of 5 stars review

TurboTax lacking for Trust Fiduciary Returns

I had business income from Indiana and Iowa as part of a Trust Fiduciary Return. Only19 states have Fiduciary returns within the TurboTax Business software. Fortunately, Iowa is included but Indiana is not. As a result, I had to pull off the forms and instructions from the Indiana Department of Revenue website to manually complete Indiana's Trust Fiduciary return. This made my Fiduciary income tax return extremely difficult to reconcile all of the forms (and figures) across the Federal, Iowa and Indiana portions of the Trust Fiduciary return. Plus, I then had to print off all of the Fiduciary returns (Federal, Iowa and Indiana) to mail to the Indiana Department of Revenue for processing. Unless the Indiana Fiduciary return is added within TurboTax, I will most likely forego using TurboTax next year after being a customer for over 25 years!!

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Mar 12, 2026
Reviewer name: DMach
2 out of 5 stars
2 out of 5 stars review

TurboTax DeskTop License Code Problem

While I was working on my tax return on the same computer, TurboTax asked me to RE-activate my license code repeatedly. It is very frustrating. I am using TurboTax DeskTop. I should not have to sign into Intuit all the time, and I should not have to enter my TurboTax Desktop license code over and over again on the same computer. Please fix this license code problem next year!

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 25, 2026
Reviewer name: jas48302
3 out of 5 stars
3 out of 5 stars review

Turbo Tax hasn't fixed a known error

put and reinput the zip code, verified it on the USPS website. I checked your customer form and found it has been a known error since February. I have tried some of the fixes. And now my return is in an envelop and heading to the USPS to be mailed. The filing for the FED return is one of the reasons that I have purchase Turbo Tax for many many years...... Maybe there is a better option. will be looking.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 5, 2026
Reviewer name: Debra89
4 out of 5 stars
4 out of 5 stars review

TurboTax makes filing your tax return easy.

TurboTax makes filing our tax return easy. The worst part of the process is when paying the filing fees. The page is too large on a laptop so you can't see Continue. I have to guess when to hit enter to continue, then I had to change my credit card because I couldn't see November or December on the drop down month.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.