This product is the worst iteration of Turbo Tax yet. I've used Turbo Tax for over 25 years, only occasionally trying other software. "Learn more" buttons don't work. No option not to download updates every time it opens (I prefer to download when I'm nearly done inputting). Sometimes opens assuming you want to start a new return, vs. what you've been using. And finally numerous ads to buy professional advice, which I don't need for my simple return.

Straightforward to go through. Intuitive and eas to use. Seems accurate (though, how would I really know?). Would be nice if the new senior deductions were shown explicitly, to see if I qualified for the max amount or if I'm in the phase-out range.

Turbo Tax anticipated my needs with an easy to navigate interface. Once I got a hang of it the features were complete and meaningful. I trust it accurately transmitted the information from one form to another. Next year this will be an even easier experience.

I've been using Turbo Tax forever. It's getting more difficult to use, and they made me upgrade this year to do something that I've been doing for years. I also had to buy a new computer because they wouldn't allow me to install on my existing computer.

The fact that state tax (Arizona) has none of the easy user interface question as the federal return is getting a little old. and that you can return to a particular spot like you can in the federal. State forms have not changed over the years and you just haven't put any money ino making them better. "Ok, It's taking more the a little time" was cute 15 year ago. Get rid of it and give more practical information about when the app will actually open

Overall, I give you a A Minus. Some of the screens dealing with IRA's and Annutities need to consolidated. Asking the same questions about disaster relief over and over is irratating. Our 1099R from OPM did/does not have a box 3, but Turbo Tax keeps treating it as an error. I had no value for a box 3 entry. This needs revising. It seems to me you use an excessive amount of worksheets for the forms that are actually required to be filed. It would be nice if you provided an advance look for the following year without having to regenerate a new return.

I am very disappointed that you did not have ItsDeductible for the charity deductions. What was in its place was a real pain to use. Also received an erroneous message on the payment screen for $45 for premium service so I had to call Turbo Tax and then wait a long time before being helped. The support person was excellent.

Features: Charitable donations need to be organizable in alphabetical order. Accuracy: on page 1 of Form 1040-SR, there is a check box labeled "Check here if your main home, and your spouse's if filing a joint return, was in the US for more than half of 2025". As I entered that I lived at the same address in Maryland during the entirety of 2025, that box should have been checked in my tax return, but the TurboTax program would not add the checkmark and I wasn't able to add it at the review stage.

I have been using TurboTax for years. This year I found it annoying. The save feature didn't work on my MacBook and the encrypted save made it worse. I found it too automated and opaque so I was never sure what was going on in the background and whether the automated calculations were accurate or correct. Not a happy user. I will try another product next year.

I would give it zero stars if I could. Made it all the way to file my taxes and then it said I couldn't file because an update was needed. When the program closed for the update I lost all of my work and had to start completely over!! Terrible and will consider another platform next year.