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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,689 ratings5,689 reviews
  1. 5 stars42% (2,374)
  2. 4 stars25% (1,409)
  3. 3 stars17% (961)
  4. 2 stars8% (436)
  5. 1 star9% (509)

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Showing 741-750 of 5,689 reviews
Apr 15, 2026
Reviewer name: Stacy1990
2 out of 5 stars
2 out of 5 stars review

Transmission Hiccup

I usually don't have issues with Turbo Tax, but I use turbo tax to file taxes for mine and my children (minors). My return was rejected and it still counted it as one of the five allowed transmissions, because of this it wouldn't let me re-transmit because I exceed the allotted amount of usage. Since this was a rejected transmission I don't think it should've counted and the re-transmission should've been accepted.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 26, 2026
Reviewer name: hnlmel
3 out of 5 stars
3 out of 5 stars review

turbotax is becoming harder to use

when importing, your system does not fill in last year's 1099. it creates a new 1099 for the same institution and i have to delete last years. i also have another problem with the import function, but i don't know how to describe it other than it's cumbersome to get back and identify each different type of 1099 and start over. i think the prior years import was not as inefficient as 2025.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Feb 16, 2026
Reviewer name: Rilzatchet
1 out of 5 stars
1 out of 5 stars review

Premium Tax credit info difficult to find

I was disappointed that TurboTax did not ask me about Form 8962 Premium Tax Credit as part of he review process, and would have finished and filed my return without this necessary component being part of my return. If I hadn't questioned why there was no mention of it during this process, my return would have been returned and inaccurate. Health care is such a big part of all senior's returns, and this omission is inexcusable, especially after paying additional money for the "premium" version of TurboTax. TurboTax= fail

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Feb 12, 2026
Reviewer name: Shocked and dismayed
1 out of 5 stars
1 out of 5 stars review

Major failure and no recourse for ordinary users.

I have had at least five years of satisfaction from your product but have lost faith in it today. It is convoluted and sent me in circles. Then I found I could not easily print copies for my files. I need estimated payment vouchers and am still trying to find a simple way to find these documents. Tax season is stressful and you have failed to help me file my return. I am sorry that your product has failed.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 5, 2026
Reviewer name: Kip L
3 out of 5 stars
3 out of 5 stars review

Difficult to initiate

Had to call help line to get program loaded properly. Agent was actually ready to terminate call when solution to my issue was hampered by his inability facilitate screen share. I asked for senior agent help and was told there was no further help. Luckily I was able to see a way to get the install running.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Feb 9, 2026
Reviewer name: enough with nickname req
4 out of 5 stars
4 out of 5 stars review

Better than last year

Overall, better than last year. No issues printing, One issue when completing state returns said "9 digit state id required on Federal income ". However, the tax id received on forms from agencies only have 6. Turbo Tax required to add leading 000 to number but it does not direct you to specific pages were required.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 9, 2026
Reviewer name: Richard12260
5 out of 5 stars
5 out of 5 stars review

TurboTax is very helpful!

I have used the Turbo Tax software for many years. It helps me to complete an accurate return. I like how the software walks me through the process, going through each topic. Also references items that are uncommon but possible. I also like how I can save a pdf version for future reference, saves me on storing tax returns for the seven years.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.

Mar 14, 2026
Reviewer name: Alzie 59
3 out of 5 stars
3 out of 5 stars review

Very difficult to get past the final review.

While getting the correct info is always troublesome, the software handles most situations. Getting through the submission of the data is very difficult and this year it was not possible. The reason for the e-file not getting through to the IRS was first (the software needed an update) that was wrong because I reloaded the software and there were no new changes. The second (there was some sort of State not agreeing with previous state submissions) . The issue was impossible to find to make things correct.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Feb 17, 2026
Reviewer name: bugtax25
3 out of 5 stars
3 out of 5 stars review

Bug in Macbook version of turbotax

If you are using turbotax on a Macbook, beware. I bought a copy of Turbotax to run on my Macbook and downloaded Turbotax without any apparent issues. No error messages or warnings appeared. When I began using Turbotax and wanted to link it to my brokerage account to download data, Turbotax told me I had two copies of Turbotax running on my computer and had to delete one copy before I could proceed. It took me hours to resolve the problem, which clearly was Turbotax's issue. This is an inexcusable bug

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Feb 23, 2026
Reviewer name: Rockin Robin Tweet
5 out of 5 stars
5 out of 5 stars review

Dependable Turbo Tax

I had a bit of trouble at the beginning as you had made a number of changes to the program. I got through it, but it didn't sit right at first. There were some categories that were very simple but you over-explained them. And there were other categories that were not so simple (mostly definitional) and you didn't explain them at all. It was kind of weird. But I still like using you.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.