I found this year's 2025 Premier version a big improvement over 2024's version. Navigation through it backwards and forwards was nearly faultless. It asked very good questions and had very good help explanations to keep me moving. I very much like the desktop downloadable software and DO NOT WANT the Online version TT is trying to push me too. I did not like the constant efforts to move me to the On Line version while downloading the desktop. It seemed like I had to decline that pushy option at least 6 times. Please keep the downloadable product and at competitive pricing. If you drop the desktop product, I will be forced to go to your competitors. Please do not push me away, I like your desktop product. Thank you.

I've been using turbotax for over a quarter century and I fine this years version to have been less user friendly that previous years. It is my impression that this has been done in an effort to force users to pay for additional turbotax personal help. Very annoying!

Have been a Turbo Tax user for many years. This year was a little odd. The investment income screen was very hard to understand. Since I have a number of accounts with one broker, the display on the screen provided no information on which account was which. The new "icon" display required scrolling the screen to see all of the account list. No identifying information other than the name of the source an DIV or INT, etc. The data import process was also buggy since it now accesses a web page. It required disabling firewalls, pop-up blockers, and reboots to take effect, then try again. The pop-ups arrived but were often obscured by other open pages. All this may be thanks to Windows 11 so it may just be our new reality. Overall, very pleased with the process and still have high confidence in accuracy.

Very poor for handling 1099Rs. Didn't handle Roth Conversions. Needed to override but then wouldn't allow filing electronically. Should have box that allows you accept the non-guarantee and file electronically with overrides. Won't be using next year.

I did NOT like the fact that itsdeductible is no longer part of the package.... Please add back secondly getting to supporting details is bit more difficult - I had to click on the number int eh box navigate up to the edit menu, select supporting details....... I believe in the past with a right click on the cell it let me select supporting details other than those two items I will continue to use turbo tax and enjoy the software.

Very disappointed with this Premier 2025 Desktop edition. I have had nothing but problems. It doesn't perform any updates or load the States Returns but won't let you proceed without the updates. Even after trying the so called patches I was still not able do do updates or proceed. Very annoying!!!!!

Overall experience was ok. The major issue this year was with importing Crypto information from Koinly. They said th .txf file they send to TurboTax wa not updated from previous years for the new 1009-DA forms. A lot of people had issues with the Desktop version, i aper h online version did get an update to accept PDF's. I only had a few evtries so i a not affected a bad as others. Still, we should be able to import from Koinly on the Desktop version the TXF file and have it be accurate. Koinly has tried to work with TurboTax they said and still could not get the Desktop version updated for the new forms.

The questions asked about Nonemployee compensation don't cover the type of income received. The income derived was from being a volunteer activity that resulted in a minor amount of nonemployee compensation reported on Form 1099-NEC. It is not from a "business" of mine! But none of the other question options applied to this situation, so it's been reported as Schedule C income. I suspect this raised our risk of being audited for no reason!! In 2024, it remained as nonemployee compensation - not from a business. The questions need an "other" option or some more expanded list of possibilities.

TurboTax has become noticeably more difficult to use over time. The explanations provided through its help links are often convoluted and unclear, making it unnecessarily hard and time-consuming to complete my taxes. Multiple times I had to rely on external tools like ChatGPT or Gemini to get straightforward answers—and those tools consistently delivered clearer and more useful explanations. It's frustrating that Intuit appears more focused on promoting additional paid support services than on improving the core usability of the product. Users should not need outside resources to complete a tax return with confidence. Intuit should prioritize simplifying the interface and providing clear, accessible explanations within the software itself.

TurboTax helped me file tax return for years. It's easy to use and have good support. But it does not have form 8997 for Opportunity zone fund. I need to send separately by mail. Next year Opportunity zone fund needs to pay capital gain, please add this into tax return, so I can still use TurboTax to file tax return. Thanks.