I have used Turbo Tax for many, many years. I found this year, where it seems you were trying to simplify it, made it more difficult to enter info. And why would you assume most people don't do estimated taxes. Many of us do and I had to go find where I could enter it.

I found this years version more cumbersome to use than any other year. I had problems getting the updates, it froze up at one point indicating we seem to have a problem. I couldn't go forward or back and never did determine what the problem was. Tried to use the help but it was no help. Had to use task manager to get out of the program and google the issue to find that others had the same. I updated again and it appeared to fix it. Also I did not like the new version of its deductible for determining values of donated items. Bring back the former "Its Deductible" for next year

The section on Roth conversions was way too confusing, especially having to go back years to see when Roth conversions were done and for calculating the basis. The questions were very generic and no definitions provided on Traditional vs Rollover and when to include which accounts.

Over many years of use, many things have improved. Electronic downloads of tax documents work well now, and e-filing works much better. Each year I seem to run into a bug or two that consumes quite a bit of my time, however. This year it was an unexpected number in my state tax return. After spending too much time investigating, I discovered that Turbo-Tax had misinterpreted its download of my 1099-DIV from Charles Schwab. Schwab reported tax-exempt bond dividends in 3 columns: the amount paid in 2025, adjustments for 2025 made in 2026, and the adjusted amounts. TT reported both the pre-adjustment and post-adjustment amounts as if they were separate payments, thus double counting. It made me wonder how many other errors like that there were that I did not discover. TT could also do a much better job of informing users about key limits and thresholds that they should know about to avoid wasting time on useless data entry -- such as medical expense thresholds and AGI limits for various itemized deductions.

Problem: I have downloaded TurboTax. it is open and have progressed a bit. I am now at the point of needing to connect to my investments in Fidelity. I entered my log in and my password. TurboTax did connect with Fidelity. Then next step was a verification step where TurboTax asked me to click on the icon/word "Allow". I did that but nothing happened. It looks like the icon/word is simply nonfunctional. The "Allow" button (or similar verification step in the browser pop-up) often appears non-functional because of modern browser security restrictions around local network access. TurboTax uses a browser-based OAuth flow to connect to Fidelity, and recent updates in Chrome, Edge, and other browsers block the desktop app from receiving the data unless you explicitly grant permission. Turbo Tax should describe the necessary fix. Also, big problem: A person purchased TurboTax for 2025. the person, when asked to prepare the tax online or on their computer the person said online. After filling out all the necessary information the person attempted to print the return. turbo tax said the person must pay $200 ? There should be a warning when a person selects “online” that they will be subject to a large unexpected fee. Especially when they already purchased the program at a local store. Would save the customer much pain and $$$'s.

I take my IRA distribution at the end of the year and pay the estimated taxes then. Turbotax assessed me a tax penalty even though the relevant timing information was visible to it. I had to manually go through the tedious process of entering my quarterly data. That is unacceptable in a supposed Premier tax version.

I struggle with taxes every year. This year, I noticed changes to the deductible material-goods donations in that the drop-down box for pricing assistance was more awkward and inefficient than it had been in the past (and it was a bit cumbersome in the past). Also, some of the info that was downloaded from my financial institutions seemed to come across incorrectly and I don't know if that is a TT issue or LPL. Once I paid for technical assistance, I did receive help from a very nice gentleman and it helped me get through it. There was a part where it said I had underpaid my “estimated taxes” last year and there was a fine. I have no idea what that was all about as I paid thousands of dollars in taxes last year and I don't do ‘estimated taxes' (my financial planner takes taxes out for me except for dividend and capital gains which are unpredictable). Because my numbers for this year were all messed up at one point, it suggested I should pay estimated taxes moving forward and I signed up for it. As it turned out, after errors and duplications were identified, I wouldn't have needed to consider that but I couldn't figure out how to get back to that to undo it. I will have to work on that tomorrow. What I like is that I have taxes for each year on my computer, that I can get (pay for) live help if I get stuck.

Entering Charitable items was a pain this year! It was easier in past years. Also didn't like the wording Turbo tax used on TABOR refund. I was unclear about whether or not I got the Tabor refund I was due. TABOR is known as the taxpayer bill of rights in Colorado.

I have been using Turbotax to complete my income tax filings for years. I don't think I could complete this miserable task without the help of your computerized system. This year, I had an error in my return that prevented me from finalizing it and submitting it electronically. I could not solve this problem myself and had to revert to your in-person support. What a Godsend! The representative was competent, calm and kind. When dealing with software issues, I find that automated help functions rarely lead me to a satisfactory resolution. I REALLY APPRECIATE the fact that your company offers this personal contact option!

Overall, I am really happy with how Turbo Tax helps me run through the process. I did have a few issues when the program reviewed any possible issues at the end. It took quite some time to figure out why there were issues and how to go back in to fix them. It would have been helpful if the program would have guided me back to the specific sections and showed how to proceed or why there were issues.