I like the import function, as I usually have investment capital gains and many different sources of income. This does save time inputting the data. Your support function is fantastic! The person I spoke with on the phone stayed with me on my issue until it was resolved. Eventually, I resolved it myself and she enthusiastically cheered for me when I did it! As for improvements, I found the interface difficult to use this year. I have an Intuit account and typically use a Chromebook without any problems to use the software. This year I encountered problems on the Chromebook. I could not get to specific forms, nor could I use the full dialogue feature to answer the in depth questions. I switched to a PC which required me to purchase the software and download it. My experience after that was typical.

It works, but gets buggier every year. It acts like a bunch of web pages crammed into a seemingly native Mac app, but there are layout problems, editing brokerage trading entries is a nightmare, and going to the form display to try to make faster edits works terribly.

TurboTax is getting better slowly, but it is still far behind in terms of accessibility. I hav ben usin TurboTax for over 20 years and have noted marginal improvement, which seemed to imply adaptation, but in a very methodical way; however, I have noticed that as I have gotten blind, the accessibility features do not keep up to date. I need someone who can see to help me navigate the interface sinc my screen reader does not know what to do with many of the unlabeled buttons and check boxes. I'm sure the interface looks good, but I would prefer a more stark interface that is more efficient. But, I am still using TurboTax so the interview interface and help menus are still very good. I have and would recommend TurboTax. sure

TT leads you through tax topics in a logical order, making the process as easy as possible. IF you have your needed information organized, it streamlines your tax filing process. The interface is 'friendly' and easy to use. In fact, TT 2025 is easier than ever. One minor complaint - for those who do not want to use the cloud, it is much more difficult than it should be to get to the downloadable version!

As an 11-year customer of TurboTax, it pains me to write a negative review, but it's time to face the truth. The truth is that in the age of AI TurboTax increasingly seems clunky and overpriced. I used FreeTaxUSA.com to complete the returns for one of my relatives. For relatively simple returns, it's a better product than TurboTax, and it's free. TurboTax needs to cut its price drastically to survive.

It is easy to use and intuitive, except that there are some improvements that I would suggest: Make home office deductions for partners easier to use and track and deduct from self employment income. Note that generally, partners who receive a K-1 do not file a Schedule C. QBI income and deductions should not require manual calculations.

I have come to trust TurboTax, (I use the Premier product), to have the most current information on the Federal and State tax calculations and have a robust process to ensure accuracy of the calculations. I am unhappy with the discontinuation of "Its Deductible" software package as I found that product to be very useful for logging charitable donations throughout the year. The program was very useful for importing the charitable donations into TurboTax when working on the tax return. It was also a time saver!!

Overall, TurboTax worked OK. 1. I don't feel it is as intuitive as it used to be when I first used it years ago. 2. Some of the wording is confusing. 3. When you complete a task, it takes you back to the main page. You're then forced to scroll down to the next task. 4. Your search box does not function properly. I tried using it to get back to "Estimated taxes paid", and it just kept giving me options other than what I needed. 5. Quit pushing me to buy the on-line version. Every time I logged back into the desktop version I was using, your ad promoting the on-line version pops up. Also: You need to tell people to use Chrome. I was using Edge during my initial sign-in, and it would not let me perform 2-step authentication, I had to call your support line. I waited 20 minutes for help. Tiara helped me and she did an excellent job; she was very friendly and courteous. We did a screen share, and she guided me through the process. I could have avoided all this if I knew Chrome was required.

The program kept flagging errors in my return, indicating that I needed to complete the state and local codes information for their respective taxes. I do not have state or local income taxes and haven't for 4 years. This was extremely aggrevating. I tried to correct it numerous times and the software would not allow me to do anything. I have used Turbo Tax for over 30 years and have never had such an irritating issue.

Downloading, which I require, TurboTax 2025 for Windows 11, with McAfee present is a cumbersome disaster. Much on-phone work with Intuit was necessary to even install the program. Intuit needs much more technical coordination of impending issues when operating systems changes are required.