Everything went great except that I started the tax return in December to see if I should make a deposit because I made a few thousand dollars in the stock market. I knew my Quicken program wouldn't be correct, but close, and I knew I would wait until February to finish my taxes. In February, I started my return and deleted my Quicken download and started my return. I finished my return, and it showed I owed $1500.00. I went into Forms and found that there were two 8949 forms that were almost identical. The one from Quicken was not deleted when I deleted the Quicken download. In my final review It indicated that everything was correct. I would have thought that TurboTax would have caught 2 almost identical forms 8949.I actually only owed $233.00, which was in the ballpark of what I figured it would be. I was glad I went over my forms again before sending them.

Not auto-filling the State of Colorado portion of federal adjustments I understand. Not providing enough information to help me figure out what goes there I consider a major fail on your side. When I did figure it out, I realized I had been missing this important deduction for many years. So far, catching it saved me $132 this year and amending 2023 to recover $62 overpaid to the state of CO. I have zero state tax owed and it's $25 to do a state efile. I told turbo tax I wanted to mail. Upon printing your program insisted that I DID efile and gave appropriate instructions for efile, NOT the instructions I needed (to mail). That actually took an unnecessary bit of time to figure out. FAIL

I would prefer to have a CD version of Turbo tax. This year I had a new computer and had trouble to find last years turbo tax to download as well as to install turbo tax onto my computer. Last year it only saved it as a PDF file. I needed more help from friends with more knowledge in IT to help me with download a desk top version and to find my last years file to download into this year to start working with TT.

I found the on-line version confusing and I didn't see a direction, I felt lost with random questions. I found that I could download the program to my computer (which I surprised me- I thought this was an on-line only program) and that is how I finished and e-filed. With on-line, state e-filing seemed to cost me $39 with no mention of credit, while using the downloaded version e-filing state was only $15 (after $10 credit). I'll be definitely looking at other products next year.

I actually had to buy a new laptop to run the program on Windows 11. Would have been helpful to have Treasury Direct as a download option. Downloading process seemed much more involved than last year ... and was not happy about having to log into Turbo Tax to do it, or even to run the help screen. The so called AI was not always helpful.

your filing screens seemed to be a lot more complicated than prior years. in addition, it took 4 attempts to get through the filing and payment steps to FINALLY PAY OUR TAXES and get the returns filed. we will strongly consider alternatives next year.

First it only runs on Windows 11 which is an expensive upgrade. So you run win11 or mac OR you use the Web version. Its not very reassuring for all of your data to be on intuit servers. Every time you run TT it requires an update. The updates are SLOW taking hours sometimes. Cant you make a modular program with shared objects so updates are not to huge and slow. Its also undercut on price by several competitors.

problem with your software is it sometimes pulls stuff out of thin air and acts strangely. example: while going through my income it suddenly came up with wanting to declare my Canadian pension income. it's never asked that before and I've used turbo tax for years. besides I've never worked or did anything in Canada. But after adjustments it gets the job done.

This is why I am not very happy with TurboTax. Very much annoying questions concerning a survey and if I got support from them. I think things were accurate and it was not too bad. Plenty of features with the new tax laws. Good interface with imports and such. Seems compatible with all. This is very annoying that we hav o ove all this stuff for your silly survey.

I've been using computer tax software for decades and have followed the tax s/w through the various acquisitions until we have turbo tax 2025. It has improved with each year making it easier to file taxes. I especially like being able to view help with each entry. However, I wish there was a "what if" for next year to test out different scenarios (i.e should I payoff a loan with 401k or just pay the interest). I know the laws change year to year, but a general "test" return would be nice.