The new version of importing from financial instituitions was terrible this year. You cant pick and choose accounts. The accounts arent specifically identified. You basically have to import all accounts at once vs one at a time. Lots of on line complaints about this process this year. Why would you have changed this?

Import feature of tax documents related to investments did not work at all which was very disappointing since this is one of the reasons i paid extra for Premier version. I have not had any problem in the past importing but this year had to enter them all by hand. If that is the way it will be next year I will stop using this product.

We worked on our taxes for 3 hours. 1/2 way through the program froze. We had to force quit. We were working on our laptop. All was lost. We had to completely start over. Instead of pushing your products, perhaps you should send reminders to save in progress.

I've been using the TurboTax for so many years, but this year's TurboTax has so many defects or bugs, It's not friendly at all. Lots of pages indicated has Edit, Review, Delete, but there is no button or options to do so. I don't like this at all. When transferred from previous Tax return, some fields are miss matching. When deleted one Student dependent, then the next none student dependent will replace the deleted student dependent. It's so bad. Also took me so many hours to resolve different kinds of issues.

Simple, easy to use - good instructions, helpful working through new tax situations not previously encountered or thought about that do come with life changes. Calculations have always been accurate even if they pointed to painful amounts of additional taxes due; did have occasional surprise refunds ;-)

Had problems this year. Some how the software decided I had business expenses when I didn't, and wanted to know my employer for a UE form. I did not have business expenses. Also, when I decided to submit my PA state taxes later after I had selected to efile both, but I couldn't back up, so I just submitted the federal tax forms. I was forced later to efile my PA state taxes because I couldn't get out of not doing it.

I like doing my taxes on turbo tax however, there is no "Save" option on this and when I have needed to do something, somehow I lose the whole program and have to start all over. this is very frustrating. Unless I am missing something. please tell me how to do this.

TurboTax skipped over a couple of very important pieces of information. I had to research what form to go to, and then it was dificult to get to the form. I can remember being able to call up any form I needed and append it in years gone by. The "Help" function is useless and WAY behind the current technology as far as AI assistants. I can go read the government instruction pages without TT's "Help" assitant telling me to go there. I'm getting closer and closer to switching tax software despite the pain of starting over with personal and carryover information. I got right down to actually filing and got an error message that I needed to update the software that I updated yesterday. Took another 5 minutes to figure out how to find the "Updates" option. This software is NOT intuitive.

Oh, I guess I was to overwrite this box's content. Samples: you told me I am a farmer, wanted information about assets in my credit union cash accounts, sent me down multiple rabbit holes, told me I have to send paper copies as well as the e-file copy. Really wonky this year and I have used TurboTax for at least 14 years. I was so concerned that I hand checked everything.

Easy to use and the format stays the same form year to year. I appreciate the different levels of tax software that can fit the need of simple to complicated filings. It is fairly priced. It provides guidance and accurate findings with good explanations. It has always worked well on Windows platforms I have used.