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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,747 ratings5,747 reviews
  1. 5 stars42% (2,396)
  2. 4 stars25% (1,424)
  3. 3 stars17% (970)
  4. 2 stars8% (443)
  5. 1 star9% (514)

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Showing 681-690 of 5,747 reviews
Apr 10, 2026
Reviewer name: My_name_is_Wes
4 out of 5 stars
4 out of 5 stars review

User Interface on 4k laptop display

Many of the screens were not well scaled--the fonts were too small and there was much too much "white space" that could have better utilized. Many of the windows that needed scrolling were wasting the available space on the screen. It makes me feel like the people who designed or tested these screens were not looking at it as a real user would see it.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Mar 20, 2026
Reviewer name: Mauro25
4 out of 5 stars
4 out of 5 stars review

TurboTax is OK

Filing 2025 was relatively easy. Estimating my 2026 estimated tax was somewhat confusing. I finally got it to work, BUT this 2025 version would not allow me to enter the expected withholding from our IRA distributions. The 2024 version had a place to enter expected withholding. It defaulted to the 2024 withholdings and would not let me override it. This caused the quarterly estimates to be overstated, thus making the payment vouchers incorrect. I will have to override the vouchers manually.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Mar 28, 2026
Reviewer name: rick1234567892
4 out of 5 stars
4 out of 5 stars review

very good software

Very good, as usual. Though this year I had an issue with an IRA where part of it was spun off to a new IRA. Turbotax handled the resulting RMD requirement satisfied by the new IRA poorly, or should I say not at all without tricking it. Also sometimes the navigation back to old screens causes the subsequent forward navigation to skip steps. that were previously presented.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Mar 21, 2026
Reviewer name: VailPaul
3 out of 5 stars
3 out of 5 stars review

Good but could be better

Having done my own taxes for over 60 years, - without software mostly, then TaxCut and now Turbo Tax, and having various semi-complex issues, I think I am well qualified to comment. Turbo Tax is quite useful , but is beginning to suffer, somewhat due to Tax code complexity, and from a number of program bugs in the effort to become more "user friendly". I found with the K-1 forms, the carry forward blocks did not function properly leading to trying various dummy (incorrect) values to be able to move on to the next line item. Then a mystery signifiant "additional deduction" appeared in the review without explanation, and there was no way to obtain a link to become informed. It turns out that this was the new "Senior Deduction." It also took a number of attempts to get the "forms" button to activate in order to verify how certain entries were being recorded- in prior years programs, this was always easy. I also discovered that a Treasury Direct 1099 has no Box 1, yet TurboTax Interest entry form has both Box 1 and Box 3, leaving one to guess whether you enter the entry twice, or only once ( the correct answer is only once, in Box 3- discovered after noticing my initial entry on both lines created a double count of the actual interest earned. I caught the error through due diligence- not Turbo Tax looking for possible errors in the final check step. I could not discover if possible or how to download K-1 entries from either of our PTP LLC's. nor from Treasury Direct. It was easier to just manually enter than search longer. I cannot e-file due to the inability of TurboTax to accept an attachment statement document upload. (an IRS Code section 266 annual filing election to accrue expenses on a land investment held for eventual sale). finally, TOO MANY solicitations to e-file, buy help, etc. endless !

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 29, 2026
Reviewer name: DisappointedFiler1884
2 out of 5 stars
2 out of 5 stars review

Overpriced, Buggy Software

Software seems to have more bugs this year - had to fix several fields that did not correctly import from last year's filings, or strange defaults were auto-selected. Be sure to double-check the fields. UI/UX had strange bugs too. We are paying a lot of money for this software to be experiencing quality issues like this. Not pleased at all.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 8, 2026
Reviewer name: Rick M D
5 out of 5 stars
5 out of 5 stars review

Aaron is a fantastic asset for tax filers.

I have used Turbo Tax for many years and continue to use it because of the people who have been so quick to help me get over some bumps that I was totally unaware of until I got more and more involved. This year was fortunate to have Aaron assist me. He was and is fantastic. I am 86 years old and not a technological genius! I'm sure as we continued to help me,there were times he had to be frustrated yet he never seemed to exhibit it. I was totally impressed with his knowledge and expertise, he was able to guide - even me to success. I will continue to look to Turbo Tax for the 2026 edition.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.

Apr 1, 2026
Reviewer name: LVFAZ
3 out of 5 stars
3 out of 5 stars review

Has not improved over the years. Dumbed down

The fact that state tax (Arizona) has none of the easy user interface question as the federal return is getting a little old. and that you can return to a particular spot like you can in the federal. State forms have not changed over the years and you just haven't put any money ino making them better. "Ok, It's taking more the a little time" was cute 15 year ago. Get rid of it and give more practical information about when the app will actually open

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 7, 2026
Reviewer name: room1
5 out of 5 stars
5 out of 5 stars review

Tubotax issues

1)On a1099R form It showed the gross amount in box 1 and the taxable amount in box 2a. So I entered the info accordingly in turbo tax. Out of curiosity I said no which led me to the next screen asking me if the general rule or simplified rule was used. This is a form provided by the brokerage firm .How is an individual supposed to know that? This information in all the boxes shown in the 1099R was entered correctly into Turbo tax, Shouldn't the software have figured out if there was a taxable amount or not? 2)During efiling the forms for the state, a fee of $25 is charged, which is fine. Then you have the option of paying by credit card or have it subtracted out of your federal refund. If you select the deduction from your federal refund there is an additional $40 processing fee on the next screen. This should be clarified right before a person selects the option\ not after selecting the option 3) I had called in with a question and the rep asked me to share my screen. I gave him the screen share number but he said the screen was blank.??

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 8, 2026
Reviewer name: maggie138
2 out of 5 stars
2 out of 5 stars review

this years is full of problems

I have used Turbo Tax and Quicken since the `1990's. This year's version was the worst I have ever used. I imported my investing data but the numbers didn't prefill in the form; I had to manually enter it. To top it all off, I still can't print my final return as of now. I will use Turbo Tax next year, but if have the problems II had this ear, I will move to a different product

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 7, 2026
Reviewer name: 1209834j
4 out of 5 stars
4 out of 5 stars review

Huh? What is Turbo Tax asking?

The tricky part about using Turbo Tax is understanding the questions it is asking. It also sometimes seems to go down the wrong pathway. For example, after I entered the income from my work pension (I retired a dozen years ago) it insisted that I answer questions about an RMD. Try as I may there was no way around this. Googling this issue turned up other people asking about the same thing. The answer provided by Turbo Tax gave precise steps but still got to a point where it said to enter the RMD. There isn't one; that doesn't apply. It has never asked that question before. I gave up and entered the taxable amount of the pension as the RMD and it let me proceed.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.