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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,747 ratings5,747 reviews
  1. 5 stars42% (2,396)
  2. 4 stars25% (1,424)
  3. 3 stars17% (970)
  4. 2 stars8% (443)
  5. 1 star9% (514)

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Showing 671-680 of 5,747 reviews
Apr 2, 2026
Reviewer name: SueKu
4 out of 5 stars
4 out of 5 stars review

Great for Investments

I love TurboTax. I've been using it almost from the beginning. I love that it can automatically enter all of my investment account information so I don't have to type it all in myself. I've found it to be very accurate and easy to navigate. I do all my family members' taxes on it. I don't like that it limits me to 5 efiled returns. I have more than 4 family members. That seems like an unreasonably low number to me.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We appreciate the time you took to share your feedback. Thank you for your continued confidence in TurboTax—it’s a privilege to work with you again.

Mar 2, 2026
Reviewer name: Akohls
2 out of 5 stars
2 out of 5 stars review

Someone is not doing their job properly

I had to do my New Mexico taxes a second time, due to the fact Turbo Tax did not have the distribution taxes figure out at the time I filed first. Being that taxes is what Turbo Tax does and you get paid for it, you would have the program checked and ready to be used by the filers.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 12, 2026
Reviewer name: Dale2026
5 out of 5 stars
5 out of 5 stars review

Exceeded my expectations.

Interface between interview mode and looking at the forms was easy and helpful. The download feature for my investments was quick and it had security features for my protection. The accuracy of the review process was spot on. This version of the software was compatible with my needs.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.

Apr 11, 2026
Reviewer name: PeSu
1 out of 5 stars
1 out of 5 stars review

Very buggy.

Very buggy. Interface often non-intuitive, and clearely shows lack of support (desktop version of the software). If you sell it, TurboTax should keep the software up to date and bug-free. We payed ~$100 for headaches. Also, the state return should be included - I feel TurboTax took advantage of us.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 17, 2026
Reviewer name: RodSep
4 out of 5 stars
4 out of 5 stars review

Printing Options reduced.

This year's Turbo Tax is a little tougher to use. I can't find how to print "Only" forms used for filing. I need a pdf that does not include worksheets. This file is useful when companies ask for your Federal Tax report. A form with all these worksheets means it must be edited to remove those worksheets via a 3rd party pdf application. Turbo Tax used to allow a Filing forms only option when printing, that is not there anymore or it is not easy to find.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Mar 29, 2026
Reviewer name: apilotandnurse
2 out of 5 stars
2 out of 5 stars review

Regrettable decline in quality control

Though my wife and I have used Turbotax each year for over a decade, the software algorithm has regrettably deteriorated over the years to a point where I might as well have used the official federal and state forms directly on my own. The 2025 Intuit Turbotax Premier is riddled with help links that do not work and certain wizard-style questionnaires take you down an irrelevant path without clear instructions what is happening (1099-NEC and Schedule C as one example). I do not have the confidence that this software helped me prepare my taxes as accurately as it may have done 10 years ago.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 16, 2026
Reviewer name: Alaska Mark
3 out of 5 stars
3 out of 5 stars review

Not as nice as in the past

Been using TurboTax since you came into being; will use it next year too. Hate the new graphic interface; prefer the old. Dislike having to log in to account to get a question answered. Used to be able to click on a number and get either the IRS document or the TT explanation straightaway. The download from Fidelity failed because the documents weren't ready but I couldn't tell that from TT - it just froze. Be really nice if a TT message came back saying something like "Documents not available for download". Bonus points for giving a predicted date for availability.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 3, 2026
Reviewer name: Emptynester2
3 out of 5 stars
3 out of 5 stars review

Turbo Tax is not as good as it used to be.

It used to be very easy to use Turbo Tax. Questions for entering data were straight forward and if topics or items were confusing or needing additional explanation there were clear explanations in pop up boxes. This year however it is much more confusing (and our tax situation did not change so that is not the reason). Pop up boxes are still present, but many link you to other resources or are circular in explanation. The connection between the step by step and forms is also no longer accurate. In previous years I could click between step by step and forms and see exactly what I was doing on a form but this year it would bring you back to some other area or section when using that option. Also when doing calculations for estimated taxes you should be able to change all numbers. It gave us the senior exemptions, and we could not remove it. Therefore our "estimated" taxable income was way off. I had to put in other amounts just to get the taxable income up were I truly estimated it would be. If you know what you are doing and what to anticipate in terms of taxes then turbo tax is fine, but Turbo Tax has increase the complexity to increase the need for paying for extra help through the product.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 19, 2026
Reviewer name: ET520
5 out of 5 stars
5 out of 5 stars review

Turbo Tax is Great But Needs Some Improvement

I have been using TurboTax since 1995 and find it very helpful; but, here are some areas that could use improvement: 1) Every time I opened Turbo Tax it updated the software which is great; however, when I tried to continue where I left off, it started me off at step one which was very frustrating. I expect it to only return me to the beginning if there are changes to that area, and then it would be nice to go directly to the affected area. 2) When performing verification of my income from my investment accounts, I accessed my investment account, and downloaded all of the information using the digital process and it had listed several items as individual 1099's where each one would result in a repeat of the pre-described process for the same investment accounts. 3) When it came time to look at capital loss carryover, the software was asking me to go back and look at my previous years return and verify that I had or did not have any loss carryover; I expect it know that answer because I use the create the current year from my last year's return. 4) It keeps bothering me about filing a state tax return; however, my state does not have a state tax return. I expect it to know which states don't have a state tax requirement. 5) Since Its Deductible is no longer available, it would be helpful if there was a csv import option for importing from other online charitable donation software systems.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Mar 15, 2026
Reviewer name: Goat219
3 out of 5 stars
3 out of 5 stars review

Minnesota Return Issues

Preparing the Minnesota return was difficult. Moved from a second home to a primary residence in mid-July. Second home was converted to a rental property. I couldn't record the points properly for the second home and had to file the MN return with a printed copy. Had to fill in the points by hand on line 12, Schedule M1SA, even though the total on line 14 did include the points. Also had to hand adjust the statement attached to properly show the two banks and amounts for the amortized points. TurboTax is good but some things can't seem to be handled.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382