I actually had to buy a new laptop to run the program on Windows 11. Would have been helpful to have Treasury Direct as a download option. Downloading process seemed much more involved than last year ... and was not happy about having to log into Turbo Tax to do it, or even to run the help screen. The so called AI was not always helpful.

The estimated tax section for federal taxes could be GREATLY improved by making it like the NC estimated tax section, which shows the $ values from last year, so you KNOW what where data was entered, and can enter the same $ value, plus any expected changes. I could find NO WHERE to put my social security earnings. My ROTH Conversions went buried under other income, which I could not find without asking help. Please...make this simplier.

I would prefer to have a CD version of Turbo tax. This year I had a new computer and had trouble to find last years turbo tax to download as well as to install turbo tax onto my computer. Last year it only saved it as a PDF file. I needed more help from friends with more knowledge in IT to help me with download a desk top version and to find my last years file to download into this year to start working with TT.

user for >20 years. Works fine, but UI still has annoying features: 1. Why don't you standardize text on buttons, such as "OK" or "Continue" or ... Just use one 2. Put OK/continue buttons at same position on screen, so I don't have to go mouse seeking on each page 3. When a help topic is opened, make it open at same position and size as the last one 4. When updating, have to click "continue"/OK/yes too many times. I think I've started the update, but when I return to computer some time later, it's still waiting on yet another OK. 5. Spend some quality time reviewing TurboTax's UI and make us all happier!

The overall impression is that TurboTax doesn't care about improving the user experience and is more intent on extracting more money from its users. Clunky interface. Duplicate information needed too often State product is poor - very basic information/help is provided on what is required for particular boxes. seems poorly integrated with federal I couldn't file electronically because TT can't cope with a foreign pension. I'll be looking for alternatives next year

This will be the last year I use TurboTax. Every year there seems to be a bug or error that is not explained or that cannot be easily corrected. This year I had to delete multiple TurboTax worksheets in order to be able to file electronically. When directed to the location of the "error," I was unable to make fixes or changes.

Turbo Tax is overall a good tax perpetration my experience over the years has been taxing with the downloads freezing in mid process. This year it was good quick down load and as usual the install took some time but that is a given with the software. I can not speak on compatibility because most of the inputs except financial down loads are manual. Have not used any other tax soft ware ex. tax act so I can't comment.

Great as always, but since there is no longer ItsDeductible, please make importing .txf files for donations more complete/streamlined. Importing the file itself isn't difficult, but then completing all the necessary additional information is cumbersome. Not sure I did it correctly. Thanks!

I was hoping for a clear, thorough walk through with lots of hand-holding to guide me through the process. I bought the Desktop Premier version thinking I would get ample built-in support for the murky areas. I didn't get it. I mostly felt that TT designed the product to encourage you to pay even more for their human help services.

The User Interface needs serious work and updates. It has gotten worse over time and it's clear there is very little UI testing. Examples of needed improvements include: 1) A user feedback on each page/screen 2) Multiple places where it doesn't retain the answers to questions (e.g. IRA info) if going back through a topic again. 3) Confusing import screens where it imported the same data twice (vs. asking if I wanted to replace the prior import).