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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,689 ratings5,689 reviews
  1. 5 stars42% (2,374)
  2. 4 stars25% (1,409)
  3. 3 stars17% (961)
  4. 2 stars8% (436)
  5. 1 star9% (509)

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Showing 641-650 of 5,689 reviews
Feb 16, 2026
Reviewer name: Redmiata98
4 out of 5 stars
4 out of 5 stars review

Almost a 5 star software!

TurboTax is great. It is simple to use and accurate. It has explanatory references for most of the entries and is always accurate. i have confidence in this software and have used it since I started paying taxes over 50 years ago. There is ONLY ONE CONTINUING problem that has existed since the 2023 tax year THAT HAS NOT YET BEEN FIXED: The automatic or a question that prompts if the user has Military Retired income to exempt in Virginia. The information ("Military Retired Pay") is input for the 1099-R in the Federal section but there is never a prompt/question to edit the Virginia tax input to ensure that the exemption is recorded in the Virginia tax input. This currently has to be done manually by the inputter and if you are unaware of it you will not make the input. . As a result, many are losing this exemption and the tax assessment difference! when this is FINALLY fixed, they will be a 5 star software!

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Customer Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Mar 17, 2026
Reviewer name: jprrd
5 out of 5 stars
5 out of 5 stars review

Comments above

I have used Turbo Tax for years and have been very satisfied with the product. This year i have one issue with the program that I am definitely not satisfied with. In past years I have been able to see the " show form" to be able to check an entry. This year I did not see any page where I could see the "show form". All I saw was "no form". This is a downgrade from what your program used to be in the past.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Apr 14, 2026
Reviewer name: File Location
2 out of 5 stars
2 out of 5 stars review

Program Fault

I prefer to do my taxes on my desktop but the program did not save a link there and each time I opened the program, I had to search for my files especially when my operating system updated. I liked it much better when the system loaded on my computer with the disks i purchased 2-3 years ago!

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 2, 2026
Reviewer name: IrvT
4 out of 5 stars
4 out of 5 stars review

Automate More Data Passed to State Return

Arizona requires a worksheet listing by source the Federal tax free income taxable in Arizona. I had to go back to Federal inputs to reconstruct the entries manually when the worksheet could have been populated from 1099 Div and K-1s. Please can this be automated going forward.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 5, 2026
Reviewer name: CharlieLTT
3 out of 5 stars
3 out of 5 stars review

TurboTAX has gone down hill over last few years

Turbo Tax has gone down hill over the last few years. I have been a user since its inception. I am not happy with the screens for adding dividends, interest and stocks. These used to be separate and generally easier to enter data. This year my submission failed because the IRS was requiring pins from us. Why did'nt Turbo TAX alert me to this requirement before I submitted the return. On one of the last screen there are 5 digit efile pins but the one the IRS wanted was a 6 digit pin and both myself and wife had to acquire those from the IRS. and search within Turbotax to enter those, never prompted. I really should be giving TT a two star review instead of 3.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 16, 2026
Reviewer name: JohnKyong
3 out of 5 stars
3 out of 5 stars review

TurboTax needs to improve accessibility interface.

TurboTax is getting better slowly, but it is still far behind in terms of accessibility. I hav ben usin TurboTax for over 20 years and have noted marginal improvement, which seemed to imply adaptation, but in a very methodical way; however, I have noticed that as I have gotten blind, the accessibility features do not keep up to date. I need someone who can see to help me navigate the interface sinc my screen reader does not know what to do with many of the unlabeled buttons and check boxes. I'm sure the interface looks good, but I would prefer a more stark interface that is more efficient. But, I am still using TurboTax so the interview interface and help menus are still very good. I have and would recommend TurboTax. sure

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 8, 2026
Reviewer name: SDR56
4 out of 5 stars
4 out of 5 stars review

K-1 suggestion

Generally, well organized and thorough. Long time user of TurboTax and recommend it often. K-1 filing might be better organized for those who deal with these filings only once a year. In my case, the K-1 received has for the last several years both Box 1 and Box 2 entries, which means I must complete the Q/A twice, once for Box 1 and relevant Box info and a second time for Box 2 and relevant info. If correct (a big if), certain of the Box 3+ entries pertain to Box 1 supporting info and others pertain to Box 2 supporting info. If all entries can entered once, users might avoid both the tedium and anxiety regarding whether the entries are correct.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.

Mar 30, 2026
Reviewer name: Rob17310
5 out of 5 stars
5 out of 5 stars review

Great Program but needs Work on Foreign Taxes Paid

For the most part, I'm very happy with Turbotax. One issue that is irritating is how the program doesn't deal well with foreign taxes paid. I had 1099-DIVs from multiple financial institutions and the program was very clumsy at handling totals by country. I finally had to go with the "Various" classification for everything to make it all work.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 12, 2026
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

TurboTax sucks

Nothing was easy: Kept telling me to enter my Canadian income... There is none and never was Completely messed up my Fidelity info. No way to check if it got everything Hard to navigate Hard time finding last years return to help with this year Too much else to list I have been using turbotax for many years and it now is unusable

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Feb 17, 2026
Reviewer name: TwinsieA
3 out of 5 stars
3 out of 5 stars review

New version needs some help!

I see it is a new version. Well, it locked up twice on me. And you don't need to ask over and over again if I want to try the online version. Once is enough! Entering income is a bit annoying..the previous version was nice and neat to pick your income source.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382