I'm hoping the accuracy is excellent and you will certainly hear from me if it is not. I tried the online feature first, but did not realize that I wouldn't be able to use it for my MIL and my daughter's taxes. That made me cranky. I went back to downloading it, which I found easier to use anyway. I clicked on a radio button for W4 or estimated taxes, but it wouldn't let me turn it off. Yuck.

If you have a Mass 1099G PFML tax payments but no income you cannot e-file the Mass return. Of course the program doesn't tell you this until you pay to e-file. To file federal I had to move the 1099 to other tax payments. After trying to manipulate the forms to e-file the state I gave up and took out the $43 I paid in state taxes. It was either that or mail them and be out the $25 I paid for e-file.

Not great with their software. When you give back buton then i see that they have not displayed or clculated 1099-INT. Even though individually in one category they have displayed but did not use it for tax calcualtions. This software does not save work in between and only save at the last. Also no help/support link in the downloaded software.

Everything was great with a few challenges: 1) Make the online version more like the desktop version such as allowing you to bounce back and forth between forms and step by step mode. the online version never asked me for the estimated tax payments I made so I switched back to the desktop version.

This year was a mess as opposed to last year. This year forms from my financial institutions weren't uploaded correctly, and some questions were not correct (eligibility for the Trump account was incorrectly stated). As a result, it took me around 4.5 hours to complete it.

I could not recommend TurboTax. I had too many problems getting this program up and running. One of the verifications was to check boxes but you have it on a box which was too small to get the whole picture. Also, there was a K-1 that should have had a form 703 associated with it because there were losses from that caused carryforwards that would have eaten up the profit reported in the current year.

I love Turbo Tax, and have been using the program for many years, but I'd like to see one change made. When I have a question or need help for example, where do I enter Union Dues, where do I enter unusual medical expenses, what if my wife died, which she did, can I sign for her, do I file as a single etc.?? I don't want to log-in online or be returned to the Turbo Tax website for an answer. I would like to see you install a pro-active data base where I can enter simple questions at the top of your program where it says "help" and receive an immediate or simple answer like a "directory" of some sort and not be redirected to the internet or back to your company's website.

The state software is pretty much useless. The language is ambiguous and vague. In places I don't even know what year you are asking about. This happens in the federal software also. You should have a policy of clearly identifying the state and year you are asking about on each question. This is just the beginning - there are many other issues in what seems to be software written in a rush with little UI quality testing. Also, why do I have to struggle with so many of the questions? Isn't your software supposed to figure things out for me? Some of the help information is so confusing I just give up and move on. YOUR SOFTWARE SHOULD TELL ME WHAT TO DO to minimize my taxes. Default your help screens to a larger font.

I wish I could tell turbotax "I want to enter my 1099-INT or my W2 or ... and enter the forms as I receive them, rather than having to go through the interview in a specific order. I use TurboTax every year for the past many (more than a decade) years. This is the first year where the program said sections were pending and I couldn't complete them in early february but had to wait for the software features to be implemented

Downloading, which I require, TurboTax 2025 for Windows 11, with McAfee present is a cumbersome disaster. Much on-phone work with Intuit was necessary to even install the program. Intuit needs much more technical coordination of impending issues when operating systems changes are required.