I was disappointed that the system would not calculate my 2024 Social Security Adjustment payment. I had to do a good bit of research to figure it out before I could file. Also, it required me to research my 2024 Spousal Tax Liability adjustment, another time consuming effort, even though I was able to import my correct 2024 Turbotax return.

This is my third year using Turbo Tax, each year becomes easier and faster to complete my return. The software is great and covers EVERYTHING in a very easy to navigate and understand manner. But, what makes me so comfortable using Turbo Tax is if I have any questions their customer support is second to none! Every representative I've spoken with has been VERY knowledgeable, friendly and extremely patient with me. I feel confident my returns (Fed & State) are done accurately while getting me the best refund possible. Using Turbo Tax is a great experience, wouldn't have thought I would ever use those words regarding doing my taxes!! Thanks Turbo Tax for making a great product and hiring such friendly patient representatives and training them so well!!

There used to be a table that you could use to calculate the value of items donated to a charity. This year I could not find a table. The only option I found gave values only. Very, Very difficult to use. You could not search by the simple word "dresses". The options in this search section were very limited and did not include all of the individual type of items donated. Using this search and finding any kind of value cost took an extremely long time to use and then were not able to find the information needed.

2025 Turbo Tax was not as efficient as previous versions. Unable to download our investment 1099-INT and 1099-DIV forms directly into Turbo Tax. Had to manually enter this information. Additionally, the feature to figure charitable goods contributions was not available this year as it has been in the past. Whoever programmed 2025 Turbo Tax. I kept waiting to file hoping Turbo Tax would update these issues but didn't want to wait any longer. Basically, Turbo Tax was not as good this year as it has been in the past.

I had a couple of issues that made doing the taxes more dificult than it should have been. 1) when putting information for 1099-dev, 1099-int and another 1099 topic I downloaded the information from my broker. When it asked me to review the information for each, it only showed the broker name. I have 7 accounts with that broker. It should show at least PART of the account number when I get to that stage. 2) on my 1095-a , my column B was zero for all months. Although it did not affect me as i do not itemize, it would not let me enter the form as it was sent to me. (You don't believe me? I will show you) I made up a reasonable number and submitted that instead as it didn't matter. 3) If I leave the "interview method" of entering information for whatever reason, I would like a button to return me to the interview where I left off. Could not find a good way to do that other than getting out of TurboTax and returning. Other than those things, I love the product. Have been using it since I did it character based on my 286 computer under DOS. Thanks

I've used TurboTax since its inception and have always given it 5 stars, but this year is a breaking point. The software has become increasingly unstable, with constant errors and failures when downloading financial data, only for support to claim 'it's not our website.' Worse, the decision to terminate ItsDeductible (mid tax year!) is the final straw. For decades, that tool made TurboTax worth the premium price; without it, there is no reason to stay. It is genuinely difficult to walk away after all these years, but the program has simply lost its way.

The software worked well. I have had problems with having to continually re-activate the TurboTax Premier - Desktop program following each software update. The recommended solution was to delete my anti-virus software. This was totally unacceptable for me. So I rushed to complete my return before running out of the 5 available activations.

First, you had already automatically billed me for your product, but you made it as difficult as possible to get to it. Second, I have done two returns for years with your software, and we got married, and you did not care about the second return--really poor software.

I had a couple issues. First one was that I could not pay for adding state returns with my new credit card since the expiration date was after 09 (September). This could NOT be resolved no matter who I spoke with nor after following all advice I found online.. I had to use a different credit card with earlier expiration date. Second issue was that my Oklahoma Tax form forced me to fill out a form 561NR for capital gain deductions when I had sold a property in Colorado. I should NOT have been required to fill out this form according to Chat GPT, since I had no gains in Oklahoma, and I wasn't able to properly choose a "Type of property sold" for question 2 on this form. I had to pick "99" even though this was an invalid choice. Hopefully my return will not be rejected because of it!

Been using TurboTax for several years. On the Mac edition, I would make it easier to enlarge the fonts on the screen. I did find a way, that is easy, but, as a newish Mac user, I had to ask Google. I would also like to have the background screen have less white. It's bright on my old eyes. Perhaps another background color.