I was disappointed in filling out one of the Forms that had a zero amount. The program would not accept that so I finally had to enter a penny for it to take. I received the form from the government for healthcare so it was accurate data. If premium tax credits are halted during the year, that field will be zero since money is not credited.

ACCURACY: Very disappointed with the first completion of my return. It showed almost all of my IRA's basis used up by almost $20,000.00 too much reducing my taxable RMD. The next day when getting ready to e-file, I noticed a $5000.00 difference between the previous refund noted and the new amount now owed the IRS. At first, I thought that maybe the rules had changed to allow all remaining basis to be credited to the current taxable RMD (not true) like was done with depreciation of a company's capital investment for that year. Apparently that morning's software update corrected that huge mistake. FEATURES: Entering interest and dividend data this year was a pain compared to last year. Last year both interest and dividends for the previous year were listed with a column for this year's entries adjacent to the pervious year's data. All I had to do was enter this year's data for each noted financial company and then drop down to the next company. Easy! This year the old data was NOT listed and I had to go to an income screen and click on Interest Square and then make my first entry which did not then appear, so I had no visibility of what account I had entered and what was not entered yet. Same for interest, you never knew where you were in entering multiple accounts. I had to look at Schedule B worksheet to see my progress. Why do you make revisions that add no improvement but instead increase my work and frustration???? Third unnecessary Feature: Repeatedly requesting me to fill out a State return for a state that has NO income tax. Some of my friends using Turbo Tax had the same gripe! Your software should know what state I live in by checking my home address to a list of states with NO income tax! Not that hard to program.

My return suffered from a known bug, that had been reported in the online community pages last year in which Form 1099-DIV box 12 amounts that are taxable in MD do not transfer to form 502 Line 2. It's bad enough that you have the bug, but to know about it and not offer a work around is unacceptable. You should be transparent about known bugs and offer work arounds. Of course ideally, you should fix them. But in the interim, you should at least let customers know that the bug exists and how to deal with it.

As usual, it was pretty straightforward. The only problems I had was getting my information organized in Quicken because I am never very standard in setting categories in order to get good reports for things like charity/donations and Doctors etc. But once I have that arranged, it's not bad, I mean it's still taxes, but not bad. Still doesn't run on the Linux operating systems except very indirectly.

Very disappointed in turbo tax - they double charged me for my return - i received a charge last fall that i thought would cover the online version of turbo tax. Online version did not work for my situation and i was charged again for the desktop version. Also, i has a unique tax situation that turbo tax was not helpful for. I used AI instead and AI actually told me how to enter the information into turbo tax. Very Very disappointed and i will not use in the future

I've been using TurboTax for over 20 years. It has been a great product; however these last three years or so, the quality of TurboTax has declined. The software has more noticeable bugs. This year I started with TurboTax Online and then switched to Desktop. I had an issue with the switch (can't remember the issue). I had to uninstall and reinstall the Desktop version. Then when it was time to work on my state return, it did not load the state portion. I had to uninstall and reinstall...again! Never had these issues before. The TurboTax development and testing teams need to do a better job to improve reliability and quality.

I have used TurboTax for years, maybe decades, and this version was the hardest to use. Something as simple as marking a value estimated has been changed from a simple right click to a menu option that I only found after I didn't need it anymore. I use TurboTax so that I don't have to pay someone to do my taxes but TurboTax pushes for me to pay for extra advice.

The overall impression is that TurboTax doesn't care about improving the user experience and is more intent on extracting more money from its users. Clunky interface. Duplicate information needed too often State product is poor - very basic information/help is provided on what is required for particular boxes. seems poorly integrated with federal I couldn't file electronically because TT can't cope with a foreign pension. I'll be looking for alternatives next year

I had a bit of a problem imputing my financial data from my broker but after three days of working with TurboTax I got the right person Linda who was able to help me get the necessary information to TurboTax I need for my returns, She deserves a 10. Thanks Linda

Seems to have trouble with Schedule K-1, particularly with the ZZ fields where some LPs report several ZZ code entries. I frequently view the forms but there isn't a clean way to return to were you were in the step-by-step or at least it's no obvious. When working on States, you often give a number to review but no details on what's in that number. It takes a lot of searching and calculations to determine what you used for those numbers. Please DO BETTER.