I always do my taxes the old-fashioned way(by hand) first to see my tax refund/bill. Then I load my all my financial tax data into TurboTax to see if my return agrees with TT. Then I know I have included everything I should before I file my return. This gives me piece of mind that I've done it correctly.

This year was very challenging and confusing compared to the 20 or so prior years. Could be due to tax law changes. I have difficulty reading the small print in the Pop-up help boxes. I'd like the pop-up help boxes to be larger or that I was able to enlarge.

I need to be able to save and NOT print all the tax documents. I am using the desktop version and do not see how to just save. I already printed it. I don't need to print it again. Also how do I save the 2025 return as a .tax2025 file. I have zero idea and am frustrated.

It's like the product is designed to be just complicated enough to tempt the user to pay more to pay for live support. I hate all of the ads and offers to buy additional services. I feel like I am being ripped off while filing my taxes, which makes the whole thing worse.

Extreme difficulty in communicating with OUS Turbo Tax agents; speech speed, accents, transmission interference. Incorrect information; told my computer desktop software version not compatible with TT and I needed to buy download version. TT declined to refund me for me for desktop version stating beyond 60 day guarantee. Agent had me download TT and had difficulty with it and I reinstalled desktop and with difficulty it worked! Spent hours with TT ous agents troubleshooting TT software issues; at one point TT agent told me to contact IRS for assistance with resolving TT issues! Really? Another agent told me to consider filing an extension and pay estimated taxes to avoid penalties, monitor TT for updates to correct issues, amend my forms accordingly to correct errors. Really? That's what I expect from TT. All in all, it was very time consuming and difficult to use 2025 TT. After years of using TT, I will consider alternatives for 2027.

Turbotax is straightforward. I like I can download accounts. I hate the IRS...far too complicated. It should be against the law to pay someone to do taxes...they should be simple enough with few rules that a parson with only a 6th grade education (most Americans) can understand. But, Turbotax, overpriced, is effective.

1. Turbotax Premier Desktop version does not have an updated interface to upload my Crypto transactions (new Form 1099-DA) from my Crypto tax software. This resulted in manual editing for corrections. 2. Then for some reason, after e-Filing, it tells me to physically mail in Form 8453, with Form 8949 transaction data that is already included in the e-File. I had no forewarning to troubleshoot, and it does not tell me why, ie what is the missing information, since Form 8949 includes all line items.

Program tax calculations seem to be good. A bit disappointed as follows: Online version version is awkward. Can only build 1 set of tax forms per id. Can't use same email address for other accounts (ids). - - - - - - - THIS PRODUCT ---- (Desktop Premier) Prefer desktop version, like using 'Forms' mode 1) Lost Win 10 support for desktop version even with security updates. Had to update to Win 11. 2) Simple things: Credit card month dropdown does not work past 08. Took 3 tries. Had the SAME problem with 2024 version. Can only enter email address in personal wks using an override. Field is locked Can't check electronic filing without getting it flagged as an error (red)

Given the complexity of our tax filing, TurboTax greatly simplifies the process. That said, TurboTax remains awkward when addressing the more complex investment issues such as1031 Exchanges. TT further fails to allow brokerage account renaming after account download, thus losing detailed account description.

This is awful! I would have ZERO stars if the review allowed. This is the worst version of TurboTax ever. I have used TurboTax desktop for over 20 years. This version has a lot of problems. One issue with the 1099R was identified back in January, and it still isn't fixed on April 14th! I can't e-file federal or state because of this TurboTax software error. The AI bot is a sad excuse for customer service and I am not paying another $50 to talk to a human. I am canceling my TurboTax Advantage membership and using some other tax software next year.