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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,689 ratings5,689 reviews
  1. 5 stars42% (2,374)
  2. 4 stars25% (1,409)
  3. 3 stars17% (961)
  4. 2 stars8% (436)
  5. 1 star9% (509)

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Showing 571-580 of 5,689 reviews
Apr 9, 2026
Reviewer name: AWHG
3 out of 5 stars
3 out of 5 stars review

TurboTax is Adequate

It would be helpful if TurboTax allowed the use to see how it calculated each of the numbers. Also I don't understand how it cannot support the DC requirement to add back in muni interest from state other than DC and its territories. I also experienced glitches in trying to amend earlier answers after a physical review

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Feb 13, 2026
Reviewer name: DisappointedPremier
1 out of 5 stars
1 out of 5 stars review

Premier is a waste

Premier was a disappointment as even though my Schwab account auto download provided all tax-free bond information, I still had to manually enter all of my bond amounts separately and bond states separately by hand (I have many). Also, the software asked me nothing about my futures and options transactions. I then had to manually go in and find the forms and enter there. It then had an error in the interest I earned on my bonds with OID and I had to enter those separately by hand. My Schwab forms were all correct by the way, it's in your software.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 10, 2026
Reviewer name: Cintos2
5 out of 5 stars
5 out of 5 stars review

Turbotax desktop on Mac is awsome

I have used Turbotax on my desktop Mac for almost two decades. This year Intuit tried really hard to get me to do it “online”, but I'd rather not have all this information stored in their servers forever. The number of financial firms who have been hacked is extensive. yes, there are laws and information distributions, and payment for identity theft recovery costs, but no-one ever seems to get put out of business and until they do there will be thefts.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Customer Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Mar 6, 2026
Reviewer name: wolsonjr
2 out of 5 stars
2 out of 5 stars review

worst year ever

I have used TT for many years w/o problems. This year I considered the online version, but I had some questions. I could not find any way to get answers to my questions except to sign up for tax advice which is not what I needed. I had questions about the online program/process itself. So I went with my normal download program. Entering my tax info was very good as it always has been. Federal efile was fine. State efile was a disaster. The state refused it for supposed driver's license errors four times. No matter what I tried it would not work. The problem was compounded by Turbo Tax. On going through the refile process, there was no way to use a different verification option which would have probably worked. The original process has a choice of options, but once I elected to use the DL option, I was never given an opportunity to try one of the others. I ended up filing by mail because the DL issue was not resolvable for whatever reason. I will be having second thoughts about next year.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 28, 2026
Reviewer name: Bob111J
4 out of 5 stars
4 out of 5 stars review

Income Company Identity for Completed Taxes

Experience is very good as usual with one glaring exception for entering income interest manually by company wafter the initial entries. On review one cannot discern multiple accounts by the same company name one from the other without clicking edit. We do not have much interest income, but this is still an aggravation when reviewing our joint income. I think the last four digits of the account number should show on the list after a person has entered their data.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 14, 2026
Reviewer name: BAD DATA IMPORT FUNCTION
3 out of 5 stars
3 out of 5 stars review

BAD DATA IMPORT FUNCTION

Data import function is terrible in the 2025 version of Turbotax. What was previously an easy process of downloading your bank' data into the tax return because a nightmare. Ended up having to manually type in the data because, while it seemed to download into Turbotax, there were messages about it needing 'review.' Very frustrating. Took much longer to do what was a very simple tax return. Not happy.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 5, 2026
Reviewer name: GranniB
4 out of 5 stars
4 out of 5 stars review

Almost Awesome

I have used Turbotax for at least 8 years. It almost makes taxes easy. This year the glitch was Turbotax trying to make me fill in my Schedule from my Notary business from 2 years ago while it was rechecking my taxes for this year. Since I had no info to use, I had to make up answers so the program would let me go forward.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Apr 3, 2026
Reviewer name: Delano 42
4 out of 5 stars
4 out of 5 stars review

The turbo tax 2025 version is awesome!

Very good, however, the first time I used the 2025 Premier turbo tax version, it didn't lead me to the Form only part right away. I had a hard time preparing other taxes for my family and friends. It appeared the 2025 turbo tax was only limited to my taxes. I didn't purchased t the software to do only my taxes, it was for me, my family and friends.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 23, 2026
Reviewer name: Changing2027
2 out of 5 stars
2 out of 5 stars review

Most taxing part of tax time was using TurboTax

After 20+ years of using TurboTax this may be last year. Was never able to download usual forms from my brokerage. When filling out certain forms, found that many questions and answers posted online applied to TurboTax online but were different from desktop version.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 14, 2026
Reviewer name: TG Smith
4 out of 5 stars
4 out of 5 stars review

Great - Except for charity donations.

Great as always, but since there is no longer ItsDeductible, please make importing .txf files for donations more complete/streamlined. Importing the file itself isn't difficult, but then completing all the necessary additional information is cumbersome. Not sure I did it correctly. Thanks!

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382