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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,689 ratings5,689 reviews
  1. 5 stars42% (2,374)
  2. 4 stars25% (1,409)
  3. 3 stars17% (961)
  4. 2 stars8% (436)
  5. 1 star9% (509)

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Showing 561-570 of 5,689 reviews
Apr 9, 2026
Reviewer name: Dew Lu
3 out of 5 stars
3 out of 5 stars review

I question its use

used for 30+years, harder to use every year. Oklahoma filing, Ok. return does not print when ask for preview. Last several years always a wreck a filling time. Can't print Okla. return for Mail in filling. T tax insists on E file, I'm trying to get around it!!

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 1, 2026
Reviewer name: MontereyZ4
5 out of 5 stars
5 out of 5 stars review

TurboTax is good

Been using TurboTax for several years. On the Mac edition, I would make it easier to enlarge the fonts on the screen. I did find a way, that is easy, but, as a newish Mac user, I had to ask Google. I would also like to have the background screen have less white. It's bright on my old eyes. Perhaps another background color.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Feb 19, 2026
Reviewer name: Itsjohn
4 out of 5 stars
4 out of 5 stars review

Needs attention

In general my experiences with turbo tax has been excellent. I although would like to note a couple of areas which need to be looked at. 1. I normally import my financial information into my taxes. I although found that when I reviewed some of the items in my form, I was directed to re-import. This was confusing as I had already imported my data assumed that the prior import was accurate. It brings a level of mistrust in the data. 2. I am a Washington State resident. I made money in Idaho. I know that I was not going to have to pay taxes in Washington. I therefore added Idaho to my tax form. Upon the filing of my taxes, I was charged to file my taxes for Idaho. Since I was not required to file a return for Washington State, I should not have been charged for filing my Idaho taxes. This needs attention.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.

Mar 23, 2026
Reviewer name: GAC79
5 out of 5 stars
5 out of 5 stars review

Turbo Desktop - far better than Online

Turbo Desktop is a great product. The Turbo Online is terrible. I spent too much time trying to figure some things out, but as soon as I was able to figure out how to convert back to Desktop - all those issues were easily handled with the desktop version.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.

Mar 29, 2026
Reviewer name: Mary1040
1 out of 5 stars
1 out of 5 stars review

Terrible software; do not buy

Terrible. Topics are not arranged intuitively, nor is the walk through complete. If I didn't already know I had to file certain things, I would have missed them by walking through this topic. Also, there are so few links for clarification or to see what the actual form is, a feature that was available on every screen of my last software. If I wasn't sure of the answer to a question, I had to separately go to the internet, try to figure out which schedule we were on, and then look through it for the correct line and read the line instructions. Now to add insult to injury, this AI tomfoolery review box is changing my correctly spelled words into nonsense as I type. 0 stars, would not recommend to a friend.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 16, 2026
Reviewer name: Average_User
1 out of 5 stars
1 out of 5 stars review

Many Mistakes

Many of the different areas were not available till late January. I found several mistakes that were corrected but not until March, 2026. This is not acceptable at all. Trying to contact TurboTax was a major joke. TurboTax was a lot better in the past, not so much now. Perhaps this was all due to the various tax law changes?

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Feb 7, 2026
Reviewer name: TTax Bob34
3 out of 5 stars
3 out of 5 stars review

Simple Tasks are a Burden

Program tax calculations seem to be good. A bit disappointed as follows: Online version version is awkward. Can only build 1 set of tax forms per id. Can't use same email address for other accounts (ids). - - - - - - - THIS PRODUCT ---- (Desktop Premier) Prefer desktop version, like using 'Forms' mode 1) Lost Win 10 support for desktop version even with security updates. Had to update to Win 11. 2) Simple things: Credit card month dropdown does not work past 08. Took 3 tries. Had the SAME problem with 2024 version. Can only enter email address in personal wks using an override. Field is locked Can't check electronic filing without getting it flagged as an error (red)

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 21, 2026
Reviewer name: VailPaul
3 out of 5 stars
3 out of 5 stars review

Good but could be better

Having done my own taxes for over 60 years, - without software mostly, then TaxCut and now Turbo Tax, and having various semi-complex issues, I think I am well qualified to comment. Turbo Tax is quite useful , but is beginning to suffer, somewhat due to Tax code complexity, and from a number of program bugs in the effort to become more "user friendly". I found with the K-1 forms, the carry forward blocks did not function properly leading to trying various dummy (incorrect) values to be able to move on to the next line item. Then a mystery signifiant "additional deduction" appeared in the review without explanation, and there was no way to obtain a link to become informed. It turns out that this was the new "Senior Deduction." It also took a number of attempts to get the "forms" button to activate in order to verify how certain entries were being recorded- in prior years programs, this was always easy. I also discovered that a Treasury Direct 1099 has no Box 1, yet TurboTax Interest entry form has both Box 1 and Box 3, leaving one to guess whether you enter the entry twice, or only once ( the correct answer is only once, in Box 3- discovered after noticing my initial entry on both lines created a double count of the actual interest earned. I caught the error through due diligence- not Turbo Tax looking for possible errors in the final check step. I could not discover if possible or how to download K-1 entries from either of our PTP LLC's. nor from Treasury Direct. It was easier to just manually enter than search longer. I cannot e-file due to the inability of TurboTax to accept an attachment statement document upload. (an IRS Code section 266 annual filing election to accrue expenses on a land investment held for eventual sale). finally, TOO MANY solicitations to e-file, buy help, etc. endless !

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 29, 2026
Reviewer name: VinBoy
3 out of 5 stars
3 out of 5 stars review

TurboTax issue with 529 and college expense

TurboTax was awesome all these years. But this year it was a mess when it came to College Expenses. It didn't ask questions regarding room and board which resulted in my 529 distribution being taxed. Saw a lot of complaints regarding this exact topic on the TurboTax Community. No fix for this bug was provided by TurboTax despite it being reported for months. I'm not sure if I will continue with TurboTax next year as I will have the same college situation and not sure if TurboTax can handle this scenario anymore!

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 1, 2026
Reviewer name: Nirecap
4 out of 5 stars
4 out of 5 stars review

none

Everything was great until I got to Foreign Tax Credit. Your instructions were a little to brief. You mentioned that their was 3 ways to handle it and you only gave instruction on 2. Trhe missing one was what to do when the total tax was less than $600.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.