Had our taxes done by a tax professional for decades. When we started getting less back, less schedules needed but not purged from the previous years and the price going up, spending hundreds of dollars, my friend encouraged me to use Turbo Tax. I have no tax prep or financial background. However, I was amazed at the ease of use! It guides you through everything, then checks and double checks your filing for errors. If you have questions, they even offer support options. I would absolutely recommend Turbo Tax.

Very frustrating experience. Did not capture all my state W2 information (two states). Just captured the first one resulting in incorrect tax filing. Now I have to file an amendment and even that process if frustrating. Been using Turbo tax for years but at this point, going to change.

I've used Turbo Tax for many years and find it a competent tax prep program. It has made some changes over the last couple of years...some good...some not so good. I like that I can download my information from the previous year's file so I don't have to reenter my personal information again.

The 1099 inputs are very time consuming and frustrating for the user especially if you have hundreds of option trades. TurboTax needs to recognize through the description option trades and ignore $0 cost basis since the net gain/loss amount is already calculated on the 1099. TurboTax also does not allow the user to do sufficient bulk updates on the 1099 form to make the "Review Needed" error go away.

I did NOT like the fact that itsdeductible is no longer part of the package.... Please add back secondly getting to supporting details is bit more difficult - I had to click on the number int eh box navigate up to the edit menu, select supporting details....... I believe in the past with a right click on the cell it let me select supporting details other than those two items I will continue to use turbo tax and enjoy the software.

One thing didn't work this time...every time I tried the security options for the PDF file, it did not work. It only saved the "untitled" (instead of what I tried to name it and did not have it password protected. Instead, I had to do it on my own computer after downloaded from TT. That didn't used to happen in previous year.

Would not accept my Bank of America account information that I have used for years. Directed me to use the routing number from the website/app, which I did, and then would not allow me to continue with e-file. Also, regarding the CA return, incorrectly allocated mortgage interest for a rental property to my schedule E and personal itemized deductions. This require manual correction with zero assistance available from support.

Not as intuitive as previous years. Could not electronically pull in data from investment companies like JPM or Fidelity. Got "flags" in the summary view that my entries for IRAs and pension "Needed Review" but no links or instructions of how to do that or why it was being flagged.

Copying & pasting bank information saves mistakes, and saves time. Sending one state return included is the decent thing to do, not nickel & dime us and make us use a reddit card if we do not get a refund from rhe Feds. You should make us want to use you and recommend you, not make things worse, these taxes are enough agrivation We cannot recommend you any longer.

It is garbage that Turbo Tax charges extra to efile state returns. There reasoning for not doing so is simply a lie that no one believe, when they say not every state requires people to file tax returns, when in truth it is a ploy to extract more money from clients.