Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,747 ratings5,747 reviews
  1. 5 stars42% (2,396)
  2. 4 stars25% (1,424)
  3. 3 stars17% (970)
  4. 2 stars8% (443)
  5. 1 star9% (514)

Member photos

Sort by |
Showing 561-570 of 5,747 reviews
Feb 18, 2026
Reviewer name: Dick 1942
3 out of 5 stars
3 out of 5 stars review

Turbo Tax E file didn't work

Completed my taxes with turbo tax okay. Tried to e-file and could not compete the credit card information. Tried 6-8 times and used different cards with same bad results. Your program to enter credit card information would not allow the expiration date month to enter using the pull down as directed. I am totally teed off. What a disappointment. I have been using TT for more years than I can remember. This year had to file by mail. Won't happen again.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 15, 2026
Reviewer name: Naren B
4 out of 5 stars
4 out of 5 stars review

Simple and super convenient to file tax returns

I have been using TurboTax to file my taxes for the past 6 years. It's very convenient to do your taxes from home. I could see there were a lot of improvements in the user interface in the Desktop version. The only reason I didn't give 5 stars is because the Mac Desktop version of the software that I used to file tax returns hit a snag after I was half-way through. I thought it saved all my data but it didn't. I had to start all over again. But because I used Turbotax last year as well, I could quickly import the info from the old file and didn't lose much time.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Feb 17, 2026
Reviewer name: JDD234
3 out of 5 stars
3 out of 5 stars review

Getting more buggy every year

TT desktop seems to be getting more and more buggy every year. Not the same quality control that used to be. Mark estimated/add supporting details availability is very buggy in new UI. Major issue with estimated fields and tax summary bug that doesn't go away once fields are marked not estimated. Still can't imagine another way to file on my own, but every year I am more disappointed with the quality. And no, I have zero desire to use the web version.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 17, 2026
Reviewer name: rbbnet
5 out of 5 stars
5 out of 5 stars review

Turbo Tax is the only program I've used since 1996

I use a CPA every year to confirm my filings even though I'm taking the standard deduction. For $50 it's worth it and I sleep better. The software is easy t follow though since you can import almost any investment bank or broker data and the program inputs it in the right places why bother to do it yourself. I've used the desk top version since 1996 because I want to see the forms as I fill them, not just at the end.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for returning to TurboTax again this season. We’re glad to be your go-to partner for getting your taxes done right.

Mar 25, 2026
Reviewer name: buf143
3 out of 5 stars
3 out of 5 stars review

need fixed

everything went great until it keep asking about having digital assets under error review and I had no digital assets I couldn't get past that error which was a flaw in the software. I called support and they said they would get back to me in 24-48 hours they never called back so i kept trying to get my data through by deleting and rreadding the info and for some reason it all of sudden let me move on. then at the very end of hitting the send button to elec file it hit me with another issue that was easy to fix and wasn't mentioned in the review section all I can say is get it together!!!!

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 30, 2026
Reviewer name: Bob 83ish
3 out of 5 stars
3 out of 5 stars review

TurboTax has some holes.

The inability of TurboTax Premier to distinguish between a Joint Filing or a Married Filing Separately recommendation is a problem. I recognize the difficulty of a definitive recognition-- due to what needs divided between spouses with separate filings -- but at least the program might say something like "We recommend that you consider separate filings due to the incongruity of your spouse individual finances."

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Feb 26, 2026
Reviewer name: rowtreeman
3 out of 5 stars
3 out of 5 stars review

Disappointing program

I have used Turbo Tax for many years. This year of course Intuit wants you to do the taxes on line. I chose to download the program. Turbo tax would not pull the data from 2024 even when I tried to load it. This cause a lot of aggravation. please fix this or at least warn people if they down use the cloud it's not going to work right.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 31, 2026
Reviewer name: TDWC
3 out of 5 stars
3 out of 5 stars review

Improvement

Unfortunately, this year I did not have a great experience using Turbo Tax as I had to make another purchase to pay for tax expert assistance because the program was not user friendly this year. I have been using Turbo Tax for over a decade, and this was the most challenging experience that I have ever had. Thankfully my tax expert person (Zenny P) was very helpful in getting me through the difficulties that I encountered. Thanks to Ms. Zenny P. I know that Turbo Tax is trying to improve or enhance their program, but it appears in improving it, it is making it more challenging for the novice user such as myself.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 14, 2026
Reviewer name: HGEEE
2 out of 5 stars
2 out of 5 stars review

WHAT'S UP WITH TURBO TAX

THIS YEARS AND PREVIOUS YEARS! AT THE END, BEFORE ELECTRONICALLY FILING TAXES. THE PROGRAMS PROMPTS THE USER TO PAY AN AUDIT DEFENSE OR PREMIUM FEE! WHY DO I NEED TO PAY FOR ANOTHER FEE IF I ALREADY BOUGHT THE RIGHTS TO USE THE SOFTWARE. THIS LOOKS LIKE SOME TYPE OF HIDDEN FEE! THIS SHOULD BE ILLEGAL!

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 10, 2026
Reviewer name: Mawof4
5 out of 5 stars
5 out of 5 stars review

TurboTax is easy to use.

I have been using TurboTax for years. I am confident that my returns are correct. My returns include W2, 1099R, Social Security, Interest Income, Rental Income, and Royalty income. It is very easy to use for income and deductions. I would recommend TurboTax to anyone and save the cost of going to a CPA.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We appreciate the time you took to share your feedback. Thank you for your continued confidence in TurboTax—it’s a privilege to work with you again.