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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)

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Showing 531-540 of 5,617 reviews
Apr 3, 2026
BullHill
4 out of 5 stars review

Turbo Tax confusing elements

State Filing section buggy. Requires sign-in even using installed software version. No way to exit short of signing in (didn't have a sign-in) or hard cancelling, which I had to do from task manager. And presses hard to do state filing even though WA doesn't have state income tax. Pretty stupid. Should be able to take "NO" for an answer. "Senior discount" new this year. Some explanation would be good. Spent an inordinate amount of time trying to find where that came from; whether was accurate.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 2, 2026
Long term user 25
4 out of 5 stars review

TurboTax is great but not as helpful as in past.

TurbpTax has evolved beyond its realistic use. Eliminating the CD is problematic. And some of the new features are not helpful. I have been using TurboTax since its inception and find last year and this years versions not as user friendly. though i still like the product.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Apr 12, 2026
quiltermr
4 out of 5 stars review

Turbo Tax is very helpful

When you use the guide me through everything feature and finish a section it throws you to the top of the page which you then have to scroll down to where you were. Makes for a lot of wasted time scrolling down plus the confusion of thinking you are in the wrong place. Turbo tax in the beginning did put you back at the bottom and was easy to get to your next subject.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 13, 2026
StrangerDanger
4 out of 5 stars review

Good with room to improve.

- First year of using desktop TurboTax on a Mac after years of Windows. Switching between guided and exploring sections could be smoother. - Missing a box on an imported 1099R turned my IRA distribution into Canadian Railroad Pension income.... - And, as always, paying for e-file (state) is just greedy. E-file saves everyone time and money. Use that savings to fund e-file. As I have done for several years now, I will open my state return and copy the numbers over into my state's free online e-file system...

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 10, 2026
TaxFrustrated1
2 out of 5 stars review

TurboTax (desktop at least) is going down hill

The 2025 desktop version is poorly done, made useless changes to the pages for data entry that made it harder to enter, such as Form 1099R's. On top of that, it lists all 1099R's only by the first given entry name, even though I have three seperate/different forms to report (from Fidelity Investments, given as "National Financial Services"), so when TurboTax does an error check and says it needs to be corrected, I don't know which of the three it is talking about!! Also, the import function didn't operate properly, as these 1099Rs should all have been imported when I imported my records from Fidelity, as well as other financial institutions, I had to add them all manually!

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 15, 2026
Lewie40
4 out of 5 stars review

Saves me time

I use TurboTax because of my investments. Investments illustrates the good and the bad of TurboTax from my point of view. Assuming that TurboTax is correct in choosing to fill out the numerous schedules and worksheets that it does, then that is a good point because I would never have had the patience to do that. On the other hand, in investments as well as other categories, there is no way for me to check on the numbers that TurboTax generates until the return is completed, so I have t have faith that they are correct as I proceed through the data entering phase.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Mar 19, 2026
LarryfromVA
4 out of 5 stars review

Problem with edit button on 1099 screen

Had a slight problem with reporting 1099 information. My previous year 1099 suppliers list was pre-populated (as in years past), but I was unable to edit them to report this years data. In other words, the edit button did not work and so I had to reenter the institution information fresh, then delete the same pre-populated institution, since I couldn't edit it.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 2, 2026
Ricky in WA
3 out of 5 stars review

TurboTax keeps getting more confusing

First the UI has gotten increasingly confusing. The flow is not as smooth as it used to be and it does seem like the guided process is not as easy to follow as before. There are definitely elements of the UI that is not intuitive as to what the user is supposed to do. For instance, the interest portion used to walk through all the entries from the previous year and ask if they were still relevant but now we just get a bunch of boxes all with "needs review". Ok, it needs review but what am I supposed to do with that. I don't know what is going on with TurboTax but it is increasingly getting more and more cryptic for the user. Just go back to the way it was a few years back when the flow and UI made much more sense.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 13, 2026
RJonesGA
1 out of 5 stars review

AWFUL - REMOVED THE FEATURE I VALUED MOST

The reason I have used Turbo Tax for the last several years is the simplicity of Its Deductible for contributions. That feature was removed this year. The loss of this feature cost me several thousand dollars in deductions since I expected Turbo Tax to include Its Deductible and I had no time to perform due diligence on values when I filed my return.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 5, 2026
Rahulcalpre
5 out of 5 stars review

TurboTax Made Tax Filing Simple and Stress-Free

TurboTax made filing my taxes way easier than I expected. The step-by-step guidance is clear and simple, and I liked how it automatically imported my W-2, saving me time. The interface is very user-friendly, and the error checks gave me confidence everything was accurate. It is a bit pricey, but for the convenience and peace of mind, it’s worth it. Overall, a smooth and stress-free experience!

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re thrilled that our step-by-step guidance made your experience so seamless. Making the filing process quick and easy is exactly what we at TurboTax aim for every season.