Overall I do like Turbotax. However, it could use more clarifying comments and/or examples in the instructions provided. Turbotax should be understandable and useable by a 8th grader. It should be absolutley user friendly and intuitive such that an 8th grader can resonably get through it. It should be user tested to see where most users get hung up, prioritize these areas for simplification and ease of use re-engineering.

I've been using turbotax for over a quarter century and I fine this years version to have been less user friendly that previous years. It is my impression that this has been done in an effort to force users to pay for additional turbotax personal help. Very annoying!

Again, this year, it would not let me e-file the state tax return. It kept saying we run into a snag and would not go any further. Wasted 4 hours on the phone and nothing worked. Last year there was an option to pay by phone, but that option was not available this year. So, I had to print and mail my state taxes. Sad that this company has fallen down to the point where their software does not work.

For many years I did my return by hand, as a former CPA. Once I retired a few years ago, I started using Turbo Tax to prepare my returns. The software is so user friendly and allowed me to check items as I was preparing and inputting my return info. This a fantastic product and I highly recommend.

TT WAS HARD FOR ME TO USE, WAS INCONSISTENT IN HELPING ME SEE WHAT I NEEDED TO INCLUDE AND WHAT I COULD LEAVE OUT. i HAVE USED TT FOR A LONG TIMME AND IT WON'T AUTO POPULATE ALL THINGS IT COULD. ALSO, TT WOULDN'T FILE AS IT HAD A PROBLEM WITH A QCD. I ENTERED THE QCD MANY TIMES WITH ACCURACYBUT WAS REJECTED WITH NO EXPLANATION

I would prefer to have a CD version of Turbo tax. This year I had a new computer and had trouble to find last years turbo tax to download as well as to install turbo tax onto my computer. Last year it only saved it as a PDF file. I needed more help from friends with more knowledge in IT to help me with download a desk top version and to find my last years file to download into this year to start working with TT.

There were 2 glaring errors on the Idaho State Form 40 - Line 16 did not reflect the correct Standard Deduction amount. Line 18 did not reflect any amount, and should have included the deduction for qualified overtime and the $6000 Senior credit from the OBBBA

After all the questions and form filling I get to the end and e-file only to have Turbo Tax tell me I need to mail in a form (8453) . Little to no explanation why that wasn't included in e-file. Very disappointing. Now I have to mail stuff in anyway. So much for the convenience of e-filing! I will think long and hard before I use Turbo Tax next year. The competitors are at least as good now days (and cheaper).

Fr the most part using Turbo Tax is pretty easy. Non cash Charitable. This year I had a lot of non cash deductions was not the easiest. With Multiple items going to the same charity, Why due you have to enter the date for each item. It would be easier to enter the date once and that should be all that is need for all items donated on that date. If you have several dates of donations one enter for each date should be all that is needed. On medical deductions it would be nice to see each section prior to entering. I found myself going back and forth because what each category wasn't real clear until you get further into the section. Overall I'm pleased with Turbo Tax.

Turbo tax premier Why is the question re OPM CSA plan type - why asked why not a given, Calculation of Federal Windfall Elimination Provision (WEP) payment for 2024 in 2025 SSA not clearly worded.  Does box 5 want data from the prior year statement or of the current 2025 statement. For unknown reasons I get Canadian retirement page.in the step by step process opened. When entering new investment income, if you click on an item like US Department of Treasury to enter data - the system takes you to the investment import screen and you can't get to the item.  I had to manually start a form. The import does not allow you to cycle through multiple 1099s. You have to restart the import function again. First year of RMD wording unclear if you did take it in the first year but do soo  by December 31st instead of waiting until April of the following year, MD State: On the federal return one takes all the time to enter in which spouse in a joint filing earned which income and what portion of gains are from US government obligations but none of this information transfers into the MD form for computation of  the two income marriage deduction  or the income that is from US obligations.  You collected the data - why must I waste my time  building a separate e spreadsheet?  This really impacts the value of this product.