TurboTax is a great tool to handle taxes individually and applies a lot of hidden rules and credits. I drop a point though as 1) I needed two different version to handle my multi member partnership and individual taxes 2) I had a lot of manual work and did a lot of investigation to handle my home that is transitioned to rental mid year. Software although says rental feature, could not break the interest and expenses in both by giving it a date of separation. It also could not correctly calculate my primary home deduction rate (my loan is higher than 750K limit and can not claim all the primary interest and points.

Fairly difficult to use, does not import all data from various 1099 forms. Help is often not available or does not address the topic at hand. There is no summary of all data from 1099 forms, so I can't easily compare the data it imported with my 1099 forms. Other things are confusing, like why are estimated state taxes paid entered in a different place than state taxes paid?

this was extremely easy software to use, the interface was clean and understandable. The general support answered all my questions. There wasnt any feature or functionality that was missing from what I needed in my return. I run on windows and it was 100% compatible which is nice. I am sure the accuracy will be fantastic.

The interface was execrable. I've been using TurboTax for almost three decades. Until this year, the software has been straightforward and easy to use with no issues. This year, I encountered multiple instances where TurboTax led me into software "roach motels" -- situations where I couldn't continue unless I entered a dummy value (after laboriously checking elsewhere to determine that the value didn't actually affect any calculations or the validity of my return). The final insult was the $40 processing fee related to refunds--I finally figured out (again by going to other sources) that it wasn't going to be applicable in my case, but would never have guessed it from the way the charge was described in the TT software. I'm guessing that you used an AI application to design things this year and didn't do sufficient human testing to verify usability. I plan to investigate other tax software next year. You need to fire someone.

Was really disappointed in abrupt removal of the charitable donation estimation tool that I have relied on for years. In addition, I remain frustrated with the flow of walk-me-through for college costs and associated 529 withdrawals. Its very confusing. Final point is tax help--- i ended up using ChatGPT for research on specific topics. So much easier than the Intuit resources.

You have made filing much more difficult this year. I've used Turbo Tax Premier Desktop for many many years and have always had the ability to save PDF version or text version on my computer (not on your online listing). This year, every time I attempt, to do that, you ask me to sign in and then start to make things more difficult.

Had to utilize a tax expert - not for any tax assistance per se, but I could not e-file our returns. The linkage to pay the fee to e-file for CA was linked to your tax Assistance feature, which was declined. As it turns out this prevented up from e-filing and accepting our banking info. My recommendation is to make the features separate. I was concerned if I waited until the last minute, I might not have filed on time.

Turbo Tax 2025 is HORRIBLE. It took forever to figure out how to transfer last years returns, and once I started doing my taxes, I was confused several times through the process. Whatever changes you made since 2024, need to be changed back. I've used Turbo for several years, but doubt that I'll use them again. Very user unfriendly and confusing to follow.

I cannot e-file with Turbo Tax because my income is not taxable on W2's. You should fix this. Now I need to file an amended return and I can't find the form because you think I didn't file. Support used to be great but not anymore. I'm using another company this year because my computer uses Windows 10. Can you fix this? Getting too expensive.

I don't have many investments, but it is still a bit confusing. The tax forms and questions though straightforward with the software, sometimes it asks questions that I don't understand. I then have to dig deep with search engines to figure out what it is asking.