I have used TurboTax for 20 years. I have found that the search function within the desktop interface has become worthless over the last couple of years. I can no longer use it to navigate between forms or sections of the interview process. The answers to questions seem unrelated to my queries. Also, I ran into the limit for federal filings. I have prepared taxes for myself and four children, a total of 5 filings. I have duplicated some of the files as I worked out some complicated tax issues (i.e., using a dummy federal K1 to be able to input a state-level K1). As I attempted to file electronically only the third federal return, I reached the limit. I now have to file three returns via the mail. Very disappointed. I have filed the same five returns electronically every year until this year.

When I tried to efile my state tax return, at the last second Turbo Tax tried to slap on another charge. Forty dollars I think, for some kind of premium services. If I had hit send, you would've docked my checking account for this. EGREGIOUS. NO WARNING. DISGUSTING. HIDDEN CHARGE. REPUTATION KILLER.

What a MESS the 2025 Tax Year Premier Desktop software has created. Main problems - Standard Deduction NOT applied, Says my name is Missing, Asking for 1099 (all dowloaded from financial institutions) data like name, address, SS#, has me in AMT when that has NEVER happened before............I've used TT for many years but this is definitely the LAST - It is wasting my time NOT saving it and the Cost is insane for bad software

Every year for the last four years i have had to buy extra support to complete the depreciation expenses on 2 rental properties because turbo tax puts all the passive losses in the line 2018. My tax helper this year finally told me the software has a glitch and I needed to enter the info manually and she showed me how to do it.

I have used Turbo Tax for years. In 24 I went to another company because I wasn't happy with Turbo Tax, but this year nI decided to come back. After the taxes were done, I was then pleased. 3 months later I get bill in the mail for over $5000 from the IRS saying they updated my returns. Now, at the time I ran all the updates prior to finalizing and printing out my returns. In checking my 25 returns to see I I made an error it had me do an update prior to me being able to reopen my taxes an the amount owed went from approximately $2200 to Approx $7400. Now I have to pay out with late fees due to what ever error was in the program.

Its always basically trash. Nothing but disappointment, which is odd since I get money back every year. Its my money I overpay, but to get it back I have to suffer through this process with this crap software.

I had a very time consuming snag just trying to pay for a state return. I was repeatedly asked for a password. I tried my Turbo Tax pw, made a new one, and still had problems. Make it clear what is requested!

RMD inputs and guidelines are vague and poorly explained. More specific instructions could include dates relative to inputs. Also could include explanations relative to distributions on 1099-R and how the IRS obtains total RMD numbers when only a single IRA is used to satisfy RMD of multiple IRA accounts.

Need to know, in the calculations, what numbers that you entered are being used. I didn't see anywhere, as the system walked me through, the payments I already to the feds and states being taken into account to come up with what I owe. It should be easy to follow where the numbers you inputting are going.

This is my third year using desktop TurboTax Premier, and I have noticed that the process of completing my return is taking longer and becoming more tedious. While it’s true that the IRS introduces more and longer forms each year, TurboTax is not developing enough time saving procedures to offset the increased time consumption from the new complexities. This is important to me because the primary reason I began using TurboTax was to reduce the burden of importing detailed information on capital gains, qualified dividends, and foreign taxes. Here are some examples of what would be more helpful to me: The system does not automatically gather all the information from prior TurboTax returns that it can. I prefer that every question on every page in EasyStep displays the value, information, or response I provided in the prior tax year. Search Topics tab is not useful to me. It requires users to use the exact IRA or TurboTax terminology to find a topic, for example “Nondeductible IRA” gets a hit, but “IRA nondeductible” or “nontaxable IRA portion” don’t. Queries beginning, “form for xyz“ also don’t yield results. I wanted to use this tab to jump to specific entries that needed checking or change in EasyStep or to directly access a specific document in the Forms section. I believe adding a bit of AI to the search routine would greatly assist users in navigating to specific parts of the application. When I return to a topic I previously completed it’s for one of two reasons. Sometimes I misunderstood a category and I need to start over, but more often, I need to change the data I entered in a specific field, such as including or omitting some components of cost in a total cost. In the EasyStep topics that have a series of prerequisite questions about the data that will be input later, users are forced to tab through or re-answer those questions before correcting the data. Answering those prerequisite questions are some of the most monotonous chores in all of tax preparation, and anyway that minimizes this repetition would be a big improvement. When saving tax documents, I want to save four different documents separately. 1) the exact set of pages submitted to the IRS 2) the exact set of pages submitted to the state tax authority 3) every page in 1) plus any other worksheets, schedules, forms, addendums, summaries, or reports used to calculate the Federal tax return 4) every page in 2) plus any other worksheets, schedules, forms, addendums, summaries, or reports used to calculate the state tax return