There were three places where the turbo tax program got caught in a continuous loop and wouldn't let me proceed or save what I had input and I had to keep repeating the same steps over and over until it finally kept the info and let me move on. Also, at the end it gave me an error message that the file could not be transmitted by Inuit. Several hours later I tried again and it successfully got filed. This was stressful. The filling in of the forms took me 3 hours due to the glitches. But otherwise I like using turbo tax and have a high level of confidence in it. It was harder to use this year than in past years.

I have been using Turbo Tax for over 10 years. I don't think this years edition is as easy to use as prior years. I downloaded my 1099 from RBC and when I reviewed my return I found it missed so of my income. Additionally, when I tried to download my corrected 1099 on March 18th it wouldn't download. After several tries I entered the changes manually.

Generally favorable experience, however this year estimated taxes were quite confusing and rather complicated. Plus, there appears to be a known and obvious and significant error in the calculation of quarterly estimates for federal taxes that had not been corrected as of Apr 9! The vouchers for my case were about 1/4 of what they should have been, so I will have to manually enter my value and not use the TT vouchers. State was ok. That error could have incurred significant penalties next year.

No, I am not engaged to any of your Live TurboTax experts, although I'm sure that they are all wonderful individuals and I just realized the question was - DID, I engage a Live TurboTax expert? No, but I'm still sure that they are all wonderful people.

K-1s are a pain to enter and it never seems to accept the data from the K-1. It always gives me a cummulative loss cannot be greater than an annaual loss comment. I am entring it exactly as I have received. With the result, I ned up deleting teh K1 and it makes no difference to the taxes.

This year was the most miserable year using your product. Program was buggy and needed updates. Could not get it to load a saved return in progress when I returned to it the next day. Finally need to be completely reinstalled to submit my return when completed. I have used the Windows desktop versions for several years, this is the first time with Mac and there may not be a next time for me. Help was AI and very ignorant. I am so glad I am not doing this on April 14.

I have been using Turbo Tax for several years and I am pretty happy with it. I like the features which allows one to scan W-2's and quickly import all information into the return. I also like the feature that allows me to import all my tax documents from my brokerage firms, simplifying the filing process. This year I purchase the live tax advice and I am pretty ha[ppy with it. Once I requested advice while preparing my return, I got a phone call in a fairly reasonable amount of time. Overall, pretty satisfied would Turbo Tax and would recommend it to others.

Used it since early 90's have been hooked on the suit. However the dialog boxes for the download version State Filing Payment screen needs to be fixed. They will not size/scale and the continue button get hidden behind the MS tray. When screen is set to certain resolutions, it will causes dialog box navigation issues

After completing it would not let me e-file. I got a message "You've reached your e-file limit. the IRS only allows 5 returns to be e-filled with personal tax software. Everywhere I turned TURBO TAX was only wanting more and more money to be spent with them. So, the Features that were advertised were not available.

I've been using Turbotax for several years (my first was 2021, when I decided I didn't need an accountant) I was happy due to how user friendly the system was. It actually guided me step by step with absolute clarity. THIS YEAR'S VERSION, 2025 PREMIER, IS MUCH MORE CONFUSING. I HAD TO GO BACK AND FORTH MANY TIMES. And I am not yet sure that all the information I entered was correct. Not the number itself but the type ofinfo required.