Had problems this year. Some how the software decided I had business expenses when I didn't, and wanted to know my employer for a UE form. I did not have business expenses. Also, when I decided to submit my PA state taxes later after I had selected to efile both, but I couldn't back up, so I just submitted the federal tax forms. I was forced later to efile my PA state taxes because I couldn't get out of not doing it.

On some screens, I'm instructed to "check last year's return" for an amount. Well, I have always utilized TurboTax, so you should be able to tell me what that "last year's return" amount was. Sometimes you do, but not always. FOR EXAMPLE: You should be able to tell me the amount of the charitable contributions carryover from last year.

We are long-time users. TurboTax walks us through quite well, but this year's version got caught in a loop several times and the interface was not clear how to put in capital gains. The help panel was helpful for that. We use the desktop version because we are very concerned about privacy. It was hard to get it this year, because the TurboTax website kept wanting us to do the work online. This was very, very irritating, and will get us exploring other options next year.

I really value the product you create, every year. This year, for the first time, a lot of things felt just somehow "foreign," as if there had been many changes i was not aware of. The flow seemed somehow different, and the verbiage as well. I navigated everything with relative comfort, however, I think due to general experience with your products. Perhaps a quick upfront piece on "What's New This Year" right within the product would have been good. (Or maybe it was there and I jumped right over it? Ha!) Thanks for another great year, where my husband and I did NOT come to blows!!! Donna

The tax preparation functionality seems as tight and accurate as it ever was, and the Premier product covers all my needs. This would earn it 5 stars except for an increasing number of other problems, some unaddressed for several years. By far the major problem is the activation process. Two years ago I ran out of activations, even though I never installed TT on more than one computer. Last year I barely made it to the end. This year, I couldn't even install it and migrate my data from last year's return without burning up one extra activation. The insane plea at the beginning for me to use online TT (after spending money to purchase it) cost me one activation when I clicked Cancel. Awful! After that, I never quit TT, I ejected all external drives, disconnected Ethernet and all USB devices, and avoided updating any other software. This is not by any stretch of the imagination user friendly! The idea of sharing it with my children is a fantasy. Congratulations, they have to buy their own copy. Guess Intuit is making money, but I call this false advertising. I've been a TT user since it was first released as MacinTax, but if this activation debacle continues I'll seriously be looking at other tax prep software. I was forced to keep my TT files in Documents which as a Macintosh user I avoid for everything else because so much disorganized junk gets stored there. At first I couldn't even open last year's return to do the migration until I moved it into Documents. Thank God I read the community posts about activation and noticed one PC user talking about the location of TT files. The UI is burdened by intrusive and repetitive marketing for Intuit services I do not need or want. It's fine to offer them up front and near the end, but please, save me dozens of unneeded clicks by keeping intrusions to a minimum. There are many other wasted click examples. Every year I've been advised that I could reduce taxes by putting money away for retirement (I'm already retired). Click. No, I actually don't qualify. Click again. The revised UI to enter Interest, Dividends, and Gain seems like the developers didn't finish changing from the old UI to a new one, which is a lot harder to understand than the old one. More wasted clicks. I was asked if I still have the same banking and investment accounts as last year. When I imported my information from the institutions, TT created new entries for each fund or institution. Many more clicks to investigate and delete the unused original duplicated entries. I could go on, but this is a summary of my experience.

The Kansas package has an error when calculating the proportion of income to be applied to Kansas taxes for someone living outside of the state fulltime. Schedule S B23 is not calculated correctly, such that it states no taxes are due, when that is not true.

WIsh it would remember more of what was entered in previous years. Like it should remember information on the type of retirement income. Who remembers five years later. If I entered it was an inheritage IRA, then it should remember it. Not sure why we have to pay to efile state returns. And why purchasing additional states is so expensive, half the price of the entire program!

This year was a fiasco. My return was rejescted twice because my last years info imported incorrectly. I was charged an additional $25 for a refile of my state return. I had to go to the IRS to find my tax form from last year to have accurate information. My old computer and file was unavailable. I also had emails hounding me to do mine online versus desktop. Online is where the corrupt file came from and tech support was only able to send me to the IRS. I deserve a $25 Refund of my extra costs.

Overall it is a quality product that makes it "easier" to file taxes. Need to make it easier to update return based on corrected 1099s. This section should have a simple 1 button to take you through simply updating 1099s. Its a very common thing for them to be revised sometimes more than once. Also for states that don't have income tax (Yeah for TN!) it would be better to allow it to go straight to filing fed return w/o all the prompts to

The section on RMD's could be better. I found it extremely difficult to appropriately enter the data since I only withdrew retirement money from one (I have 2) of my IRA accounts. I withdrew the correct amount from the one account since I totaled all RMD from both and withdrew that amount fro just one, but trying to find the correct way within the program was not at all intuitive.