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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)

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Showing 471-480 of 5,617 reviews
Mar 31, 2026
Not Happy with TT Premier
3 out of 5 stars review

TurboTax Premier is not

When i was preparing the VA state form, TurboTax indicates it will automatically optimize the spouse tax adjustment. When I did the final review, I noticed that TurboTax did NOT do it. It only gave me $179 adjustment instead of the maximum of $279. I had to manually made the adjustment by myself. Also, the program is getting so cumbersome it is taking much longer than necessary to complete the return.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 13, 2026
Disappointed after all
1 out of 5 stars review

Turbo Tax is not what it used to be!

I had to call twice, and the in-person help was excellent both John and Elliot helped me solve my problems. Finding out how to call was extremely difficult. One was a software error that occurred during download. The other was trying to navigate back to change how I wanted to apply my refund, part to next year's taxes. It should not have been that hard to figure out. The AI help is 100% WORTHLESS!

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 12, 2026
CG040256
2 out of 5 stars review

Struggled

I have used Turbo Tax for years with no issues. This year nothing seems to work well. My investment information would not transfer. Even after I upgraded to Premier. When I looked for answers it looked like many others were having the same issue but i saw no answers on how to solve it. One of my capital gains fields should have been 0 but it would not accept the 0. It should have been an easy return to file but I stuggled to get the return completed.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 10, 2026
scipiobb
3 out of 5 stars review

Not bad but not close to 100%

You have a bug with 882, part 2, line B is not getting populated. Took me a long time to figure that out... Was not fun. Also, I could not file jointly married for federal and seperatly for state. The state pipeline just didn't ask me about my wife seperatly from myself.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 10, 2026
BCB0617
3 out of 5 stars review

TurboTax Quality and Support Issues

I have used TurboTax for decades. I was very disappointed with issues on imports no functioning as well as bugs in the software. There was almost no support for the tool. There were also issues with accuracy in the translation from easy step to the forms. It took 4x as long to prepare my taxes this year.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 15, 2026
Nobady
5 out of 5 stars review

TurboTax works well

I bought Turbo tax out right I wanted it on my PC, it was very difficult to download and to avoid any of the other options, I'd make easy to buy the software and get it on the filers PC The person that helped me download the software was very competent and patience

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Mar 22, 2026
dm20252627
4 out of 5 stars review

Review

Compatibility issues between TurboTax 2024 and Turbotax 2025 software. I prepared the 2024 return with TurboTax using with Windows 10. Now I prepared the 2025 return it with Windows 11. My data from 2024 was not correctly transferred when starting the filling in the software for 2025.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Apr 13, 2026
Jlomba
4 out of 5 stars review

Leave a trail

Need to know, in the calculations, what numbers that you entered are being used. I didn't see anywhere, as the system walked me through, the payments I already to the feds and states being taken into account to come up with what I owe. It should be easy to follow where the numbers you inputting are going.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 13, 2026
FilingTaxesRaPITA
3 out of 5 stars review

Could be better

Always frustrated with TT due to the constant attempts to nickel and dime us (live tax support ads showing us constantly - OK with once and the upper box but that's it; state tax extra fees for filing; extra fee for audit defense when you already say you provide a certain amount with your product purchase); buggy program and glitches; making us have to use WIN 11 forcing an upgrade that was a significant cost impact both in time and money;

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 13, 2026
Whippin Boy
1 out of 5 stars review

Turbotax Truly Sucks

Terrible - I've used Turbotax for 20+ years and this year I can't e-file. The progam sucks. The support sucks and I guess I need to find an alternative. Good Riddens with the Desktop version. I know you are sabatoging this on purpose with your idiotic business decisions.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382