I have used Turbotax for 10+ years, I'm done with them. Still seeing same error issues that I called Turbotax help desk for last year. YouTube was more helpful for me who runs a STR, I had use forms to get to use features that should have been available to.

1. Turbo tax failed to calculate the taxable SS benefits correctly. The IRS wants $5000 more. 2. TT is getting more complicated to fill out every year. 3. TT is never complete and "Ready to go" at purchase time anymore. You get updates every time you log on and you cant trust the work you have done.

I filed my federal and state taxes on 3/18. Both files have been rejected due to missing data. I am now in the midst of having to wait 8 weeks for my federal return to be processed, due to their ID theft guidelines. I am also in the process of emailing more information to NY state, and waiting for USPS mail to tell me my next steps to supply more missing data. I have use TT since it came out many years ago and never had a problem. This year I am wishing I had used another software. Why did I pay for a premium version only to be spending hours trying to correct mistakes that were made by Turbo Tax. I updated the software the day I filed. I ran error check several times. I have now been on the phone over 2 hours with the IRS and another 2 hours sending missing information to NYS. Please refund my $86. Thank you.

I found this years version more cumbersome to use than any other year. I had problems getting the updates, it froze up at one point indicating we seem to have a problem. I couldn't go forward or back and never did determine what the problem was. Tried to use the help but it was no help. Had to use task manager to get out of the program and google the issue to find that others had the same. I updated again and it appeared to fix it. Also I did not like the new version of its deductible for determining values of donated items. Bring back the former "Its Deductible" for next year

Contrary to the experience of prior years, I encountered some annoying glitches, in particular with importing brokerage files. Also had to deal with the weird glitch concerning income from Canada...luckily, I found the solution to that by searching online for the experience of other TT users One feature that was very helpful: TurboTax lined up the prior year's 1099s for comparison with 2025 entries, and pre-filled the Payer's information blanks.,,a welcome time-saver

Filing taxes is easier than ever with this amazing tax app! The fast, easy-to-use features make filing stress-free, and importing last year's information and tax documents is seamless. The built-in review tools automatically checks any inconsistencies or errors-giving me peace of mind before submission. A must-have tax filing app!

I didn't speak with anyone at TurboTax. My concern is that when I was ready to transmit our returns there were 2 errors to fix before I could transmit returns successfully. Why wasn't this corrected in the review section before I got to screen that said everything looked good and ready for sending the returns? I never experienced this fault in all the years I have been using TurboTax. Thank you

Federal Worked great. Ohio return didn't work. Didn't forward the Exempt-Dividends to the line on the Ohio Return. Worked for hours trying to fix. Would not work. Worked fine for 2023 and 2024. Now I have to do the Ohio return in their system. Like your product but Ohio didn't work this year.

There were problems downloading my investment information. There was a stuck loop after completing my state tax that kept bringing me back to download your state. Unlike the previous 10 years of using Turbotax, I cannot recommend 2025. There were far too many glitches and issues.

Product does a reasonable job of walking a taxpayer through topics but seemingly skips sections which must then be addressed through the summary page, when it becomes clear the tax software thinks a section is complete, yet entire topics have been omitted. A knowledgeable taxpayer can easily navigate, knowing what needs to be accomplished. Also, paying for a State filing with a credit card via the Intuit site is the most difficult purchase I've ever made online... incredibly poor webpage layout and clumsy interface. Just terrible.