I've used TurboTax for over 10 years. I find the user interface to be very intuitive and thus easy to use. I can't imagine going back and doing my return without software like TurboTax. The only negative is that it costs the filer to use it. It should be free to filers, and Intuit should get paid by the U.S. government, as it is the U.S. Government that is ultimately benefitting from filers using TurboTax and other tax software.

I sold my main home but did not receive a 1099S. I qualified for the exemption on sale of main home according to IRS rules. Return says that I did not qualify for the exemption but made no difference on my return as I had no gain. But could not get the program to correctly state that I qualified for the exemption. This seems like a problem to me.

The tax forms are fairly easy to fill out. Security and payment is getting to take as long as doing taxes. There has got to be a better way without entering a billion numbers at least 2 times. I understand security and scammers BUT you are making it almost easier to just print and mail.

I have been using TurboTax for over 5 years and since Turbo Tax has access to all that information this access could make organizing easier. For instance, my IRA basis was $7000 from the year 2024, but this information did not appear before it asked me if I kept track of my nondeductible basis! Why, when it has access to that information BEFORE I look it up. It also prompts me for answers from last year's return when it already has access to that information AND those answers... for instance etc, etc.... A better option would be to say " from prior years returns we are able to see such and such information; is this correct before we enter it for you".... Thank you

Turbo Tax Premier needs to be able to incorporate additional items from broker statements such as Foreign taxes paid/accrued by country and tax-exempt income by state. I should not have to input these items manually. SDIT tax return for Ohio does not properly pick up Ohio income!

My experience was somewhat frustrating. After purchasing TurboTax Premier because I had some capital gains this year through the sale of a house, I was prompted (encouraged) to switch to TurboTax Online. After entering all of my income data. I found the online version could not handle this level of input. Not wanting to somehow accidentally "double file" I clicked the "clear and start over" only to find out AFTER re-launching the desktop version, that it could have imported all of that data (which I had just deleted) FROM the online version.

There was a glitch in transferring info from last year's return that was frustrating and ultimately overcome by quitting and restarting so seems like it could've been fixed. There was also a glitch in transferring data from my financial institution. There were changes in tax law from last year that affected me but no explanation from TurboTax about that change; it would've been helpful if the software told me about the change.

I need to be able to save and NOT print all the tax documents. I am using the desktop version and do not see how to just save. I already printed it. I don't need to print it again. Also how do I save the 2025 return as a .tax2025 file. I have zero idea and am frustrated.

Streamline the entry of investment data for users that don't want to import for any of their brokerage info. Felt like I kept going in a big, repetitious circle. Simple question should be "Do you wish to skip the import process for all of your investment transactions?" Don't keep making me trudge through it over and over when it is faster to key in the few boxes than log into the brokerage and import. The sizing of the screen layouts takes up a lot of space and requires the user to do an unnecessary amount of scrolling up and down to see it all. Yes, you can reduce the page size to fit it all in the screen, but then the font is smaller and harder to read. A good balance of screen layout and readable font size is what we need.

I like the importing of my brokerage tax documents. I was a bit disappointed with the help feature. I expected it to have more of an AI feel. I wanted clarification on a schedule B Div item and it was all over the place and useless when it came down to it. I posed the question to Gemini and it gave a perfect response. It won't be long before Gemini is doing taxes. Overall I'm glad I used the product because my taxes are done.