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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,747 ratings5,747 reviews
  1. 5 stars42% (2,396)
  2. 4 stars25% (1,424)
  3. 3 stars17% (970)
  4. 2 stars8% (443)
  5. 1 star9% (514)

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Showing 431-440 of 5,747 reviews
Mar 17, 2026
Reviewer name: hidalgo1000
3 out of 5 stars
3 out of 5 stars review

TT

I read that top of the line computers with 64bit and the ESU could use windows 10. I cannot load win 11 on my hp zbook because there are too many possibilities I will lose old outlook email program and emails, and there is a chance of file loss. I had to buy a new computer to file so now i have two hp zbooks. very expensive. I will have to wait to see if irs accepts my filing and does not find any errors. It can take months because the irs does not notify filers of approval. I just have to wait months to see if they send me a letter. If I dont get a letter I will be happy and then I can rate TT

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 10, 2026
Reviewer name: MickeytheK
5 out of 5 stars
5 out of 5 stars review

TurboTax is a great product

Changing the look-and-feel of the product from last year to this year made it a little awkward for me, since I am used to a particular look-and-feel. I also could not find the non-cash charitable contribution valuation guide that was previously in the program.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Mar 12, 2026
Reviewer name: MikeWVIT
2 out of 5 stars
2 out of 5 stars review

Not impressed.

I found TurboTax increasingly non-user friendly for the past several years and this year's product was the worst ever. I spoke with a support person for over one and a half. hours to resolve a problem. The support person seemed unsure of what she was doing and never completely resolved my problem.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
May 24, 2026
Reviewer name: DMAC1963
3 out of 5 stars
3 out of 5 stars review

Make sure you file the State

Your software made us submit our VA state late. We thought we submitted the state along with the Federal. It provided no "warnings" that the state was not submitted. 7 weeks later we submitted because we checked the state for submittal and they had no record

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Feb 25, 2026
Reviewer name: PaulInHermiston
3 out of 5 stars
3 out of 5 stars review

Not so smooth this year

This year was a little more troublesome than years past. The import from Charles Schwab didn't go smoothly and some information was omitted. Doing some quick math on what was supposed to be a finished return revealed the gaps. Finally I had to enter the information manually.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 8, 2026
Reviewer name: Helena disappointed
3 out of 5 stars
3 out of 5 stars review

Disappointed

I was not as impressed as former years. It was more difficult to process my taxes. I've been doing my own taxes my entire life and have been using your tax program since your inception. I cannot print my state and federal separately without having to go through the entire forms to find them. Very disappointing, especially the fees taken out of my Federal refund.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 5, 2026
Reviewer name: PASP
3 out of 5 stars
3 out of 5 stars review

Estimated Tax Section doesn't work well

The estimated tax section is terrible. I couldn't figure out where to enter my retirement income so the results were totally inaccurate. I talked to a live expert who couldn't answer anything specific about the software, such as where to input my retirement income. She was, however, quite helpful by recommending I ignore the software results if I felt they were inaccurate and told me I could use my own calculated results to pay estimated taxes. Given what I paid for this software, I shouldn't have had to calculate estimated tax payments myself.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 31, 2026
Reviewer name: Tom in WI
4 out of 5 stars
4 out of 5 stars review

Very good

Was very easy working with this year's product. Investment information upload is a great feature. I had one problem with entering RMD information. I had to divide the RMD amount between the IRA distribution to me and the QCD. There was no instruction on this.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.

Apr 15, 2026
Reviewer name: JWat999999
2 out of 5 stars
2 out of 5 stars review

Good but the little annoyances just bring it down

So many parts are easy to use. However, there are times when simple BACK button would be very useful. Aka, I click one thing and then my taxes oddly change in a HUGE change. Then the integration with city and state taxes is awful to navigate. I cant find those topics. Then there is the errors page where I try and submit and it is really unclear how to solve an error, when it's exactly as it is on my form. Just infuriating.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 2, 2026
Reviewer name: 8 year user with PTPs
3 out of 5 stars
3 out of 5 stars review

2025 Premier review - problems I had

This year your program was kind of buggy and the interface not as good as last year. When I went to enter data for 1099 forms the program would not let me enter anything. Spent the whole afternoon trying to get it to work. Finally had to search online to find a work around. Luckily it looks like it got fixed in an update. The way you display the list of accounts when doing 1099 forms takes up too much vertical space - don't need so much blank space around each account as it limits how much i ca see at one time on the screen. Also, why do you NOT do form 8990? It would not that complicated for the TT to fill it out. It is somewhat confusing (due to poor irs instructions) on how to fille out and takes me a lot of extra time as i need to figure out how to do it. Also, anyone who needs a 8990 must now file by mail not by e-file as there is no way to add it to the return.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382