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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,689 ratings5,689 reviews
  1. 5 stars42% (2,374)
  2. 4 stars25% (1,409)
  3. 3 stars17% (961)
  4. 2 stars8% (436)
  5. 1 star9% (509)

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Showing 421-430 of 5,689 reviews
Mar 18, 2026
Reviewer name: Rob 232
4 out of 5 stars
4 out of 5 stars review

Getting better Year over Year.

Pretty nice software though sometimes info carried over from prior years doesn't fit right in. As in a 1099 Int form, if TurboTax can't link to the company to download the form you need to manually enter the info. Even if you entered that 1099 Int form from that company in prior years it is still a manual entry.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Mar 6, 2026
Reviewer name: askingforanicknameiscrazy
5 out of 5 stars
5 out of 5 stars review

OK

Generally easy to follow. Good explanations provided. Note: I tried to use the online version and after being asked for my name, address and SS# three times I bailed. However, when I sign into my account, my initial entries are still there and I can't find any way to delete them.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Mar 16, 2026
Reviewer name: Tyler2A
4 out of 5 stars
4 out of 5 stars review

Do not change TurboTax

We could not enter our credit card no. to pay for our state filing. Your software did not allow us to enlarge the screen to fill in necessary boxes, namely our card's expiration date. We were forced to have the fee deducted from our refund which we did not want to do.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Mar 14, 2026
Reviewer name: JAT57
3 out of 5 stars
3 out of 5 stars review

SosSo Tax prep

This year I did the Premier version still using most of the Forms from last year. The interview process did not check correctly for double form entries transfers and seem to forget that a 1099-R was taxable which I corrected. IRA withdraw showed in 1040 no tax taken out and BOX 7 option 7 selected didn't really fix that until you go to 1099-R manually goto "Verify Box 7 Dist. Code" and review the options and select A4 in my case else the Turbo TAX totally misses this review ck from what I experience. For ADU Labor/Material deductions I never could figure which form to use so I ended up putting it on Schedule C since this was to be used for support services. Section 179 and 1065 all that is confusing for that sort of tax deduction.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 15, 2026
Reviewer name: Very Unhappy in MT
2 out of 5 stars
2 out of 5 stars review

Turbotax did not work well for me this year.

I had a terrible time this year for the first time in many years. I had three state returns and was charged $25 each. I thought I was supposed to get one state free. I did my son's Federal return for the State of Washington. Turbotax got confused. It said no Washington State return was needed but insisted I fill out a State Return. There was no form to fill out. I have a feeling the return will be rejected.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 23, 2026
Reviewer name: TurboTax User unique
5 out of 5 stars
5 out of 5 stars review

I rely on TT

Straightforward to go through. Intuitive and eas to use. Seems accurate (though, how would I really know?). Would be nice if the new senior deductions were shown explicitly, to see if I qualified for the max amount or if I'm in the phase-out range.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

It’s great to know you found TurboTax so intuitive. We work hard to keep the interface clear and the questions simple so you can finish your taxes with confidence and speed.

Feb 15, 2026
Reviewer name: wrh6
4 out of 5 stars
4 out of 5 stars review

Capital Gain Identification

Have used Turbo Tax for many years. This software update was more complicated with online information to be received and did not have capital gains identified separately on the wages and income summary. You had to dig down to determine if the capital gains entered were accurate. Previous versions had a separate line item specifically identified for capital gains.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 6, 2026
Reviewer name: tas3086v2
4 out of 5 stars
4 out of 5 stars review

enhance and a billing problem

all went well, but do not like the Interest Dividend and Investment approach this year. While the accounts are organized by bank, that accounts do not show an account number, only a total value. It would be nice to have an account number or reference number to to use for referencing each individual entry, rather than $ value. Also payment for the $35 electronic submission does not allow credit card months greater than 9 to be used on windows desktop version.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 2, 2026
Reviewer name: yebbe0114
2 out of 5 stars
2 out of 5 stars review

I'm confused

I'm doing multi-state filing using the software, and was very confused as the software made me choose the resident/non-resident option when other AI tools were telling me to choose partial resident filing due to my partial existence between different states. That led me to pay extra for possible defense and confirmation, but software itself gave me little confidence while navigating

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Feb 17, 2026
Reviewer name: 021626
4 out of 5 stars
4 out of 5 stars review

Long time user

Four stars given instead of five because had issue with update download requiring expert help form Intuit. Also down load of tax forms encourage using preparing taxes on line instead of using desktop. I did not like the online preparation, therefore, switching to the desktop format I find up better and easier to use.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.