Filing was easy. I had some apprehension that things would get complicated when I discovered that because had not included a required K-1 in my original return (received it too late). TurboTax made filing an amended return just as easy as the original. Wouldn't use anything else!

I did opt for Tax Advice from your Experts and paid for it, but the guy failed to help me correctly. So I did figure out the problem on my own efforts. The advice your Expert gave me was wrong. I did the opposite of his advice and that was correct. TT does a very poor job of properly guiding people with 1031 Exchanges, and I assume those are fairly common. I probably spent twice as much time on my TT efforts this year than last year because of the poor guidance given by Intuit-TT on how to properly report a 1031 Exchange.

They DUMBED down the PC/Mac version greatly. Yes it works and gets the job done but no more online help or online community to reference help as one example. Now Intuit keeps hawking "Live" help for $60 insteado on the front page as you work on your return. Also when you save your return apparently you can't save the numerous worksheets working behind the scenes as you are working on your return. I like referencing that detail in future years preparing my next returns. Now all you get are the sheets in your actual return as filed and a few worksheets. Where is the detail?!?! In previous years my detailed tax return file contained around 220 pages...this year I have is a scant 58 pages to save/print :(

It is easy to use and intuitive, except that there are some improvements that I would suggest: Make home office deductions for partners easier to use and track and deduct from self employment income. Note that generally, partners who receive a K-1 do not file a Schedule C. QBI income and deductions should not require manual calculations.

The biggest problem for my tired old eyes was the lack of contrast on the radio buttons on the forms. White text on a light blue button was difficult to read. I suggest black on top of the light blue buttons. The other problem was that it would not let me pay my NC state taxes online. No matter what I did, I could not get past the payment page where you enter the routing and account numbers. All of that worked fine on the Federal return, but not for the State. More discussion of the new OBBBA deductions would have been nice. No info on the new senior deduction.

Honestly It was just the worst to use. I am a student and I have scholarships that I got, I filed in two states, and there was just so many ways this could've been easier. you enter one thing and you see you tax return go from refund 1000 dollars to ow 300 and you are just confused as to what went wrong because what you entered was a scholarship amount, and then 30 minutes later it asks you if the thing you entered was a scholarship and was supposed to be included and then it jumps back to 1000 dollar refund. I hate turbotax

The software is user friendly and adds explanations along the way if you have questions. There was one little glitch this year that happened on both of the tax returns I prepared that were itemized. The step-by-step screen was insisting I enter information on a Canadian pension custodian - even though I live in the U.S. and my work-life/pension has nothing to do with Canada. I couldn't move forward without entering information. I think I finally got out of it by going back and then going forward again.

I went through Federal, State (Ohio) and School taxes without a hitch. I efiled federal, then wanted to efile state for the first time. Then I discovered two problems. 1) I need to provide the state with additional documentation, but could not attach additional docs. 2) I could not find anywhere whether my Ohio School income tax return would be included if I E-filed my state. It was not until after i was almost completely through with the state e-file that the school taxes were mentioned. Very frustrating not knowing before the end.

Turbo Tax used to relatively straight forward and direct. Now it seems like every year you are asking/requiring information that is not necessary to do taxes. I don't know who you are gathering information for, the government or to sell to advertisers, but I really object. I am paying you for access to your software. You need to stick to only information needed to calculate taxes.

Started my return in the online version of Turbo Tax. Because I needed to switch to forms mode I had to purchase the desktop version and file my taxes with it. I prefer the online version because there is more help and explanations. The desktop version of help reminds me of the IRS tax booklet explanations. Please consider allowing the forms mode in the online version.