Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,689 ratings5,689 reviews
  1. 5 stars42% (2,374)
  2. 4 stars25% (1,409)
  3. 3 stars17% (961)
  4. 2 stars8% (436)
  5. 1 star9% (509)

Member photos

Sort by |
Showing 381-390 of 5,689 reviews
Apr 17, 2026
Reviewer name: ballardvale
1 out of 5 stars
1 out of 5 stars review

Arbitrary Paywalls and Buggy Software

Despite having the Premium version, the software logic is deeply flawed for residents of non-tax states. As a New Hampshire resident, I am forced to download a "blank" NH module, which effectively consumes the "one free state" credit included with the software. When I try to file in a state where I actually have a non-resident obligation, I am charged an additional $45 for the download plus e-filing fees. Furthermore, the desktop version is buggy. Attempting to move my return to a second computer as it comes with 5 installations, it resulted in an endless "download NH" loop that blocked all progress. Buggy, expensive, and frustratingly designed.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 31, 2026
Reviewer name: ClevelandBobB
5 out of 5 stars
5 out of 5 stars review

Turbo Tax is Great for preparing and filing taxes

Turbo Tax is very easy to use, covers all the tax areas, prompts you for the information that is needed and is easy file your taxes electronically. If I had to manually prepare my taxes each year it would take forever and Turbo Tax makes it possible to file my taxes in only a few hours.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.

Mar 7, 2026
Reviewer name: MarthaNC
5 out of 5 stars
5 out of 5 stars review

Love TurboTax!

I've used Turbo Tax for years. I find it to be very easy to understand and to use. This was my first year using the version for Mac and I was pleased to find there were no difference from the Windows version, at least none that I came across in my simple return.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.

Feb 27, 2026
Reviewer name: KenGolfer49
5 out of 5 stars
5 out of 5 stars review

TurboTax is my go to application each year

I have used TurboTax for over 20 years and I find doing taxes to be efficient with this application. I also file thru TurboTax and get my refunds faster than most. I like that it handles my investments and rental property tax situations clearly and accurately.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Nothing beats seeing that refund hit your account ahead of schedule. We’re thrilled we could help you speed up the process and get your money moving faster this year!

Feb 7, 2026
Reviewer name: Robert377
4 out of 5 stars
4 out of 5 stars review

Trouble with the 1099-R & 1099-Q

I had trouble with a 1099-Q to me but was for my granddaughter. It was a small amount but I ended up paying a tax on it because the software didn't walk me though it well enough. I also am concerned that there will be a problem with the 1099-R as I have 3 IRAs but take the total RMD required from 2 of them. I entered all information as the software requested but I'm concerned as there didn't seem to be anywhere to enter the RMD for the 3rd IRA that I didn't take anything from because I took more from the other 2 and didn't need to take any from the 3rd.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Apr 12, 2026
Reviewer name: Leoman WA
5 out of 5 stars
5 out of 5 stars review

It's good to be back

After a respite where we had more complex returns given the death of two family members, we came back to compete our own return (which we had done for years previously). TurboTax never ceases to amaze me with its simplicity that can make a moderately complicated return seem easy with the guided process. The ability to import records from our investment providers is such a powerful function that make it possible for us to do the return ourselves. It's good to back with TurboTax!

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Feb 17, 2026
Reviewer name: CuriousInVa2
4 out of 5 stars
4 out of 5 stars review

Two Misses by Turbotax

Love Turbotax. But two big misses. First, upon filing, all of a sudden I was notified that there was a Turbotax update. Why that later. Second, my return was rejected because I had not submitted an IRS PIN I received. There was no question in all of the entry process to ask if that had been received.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Apr 2, 2026
Reviewer name: Disappointed 112
2 out of 5 stars
2 out of 5 stars review

Turbo Tax 2025 Problems

Very disappointed with this Premier 2025 Desktop edition. I have had nothing but problems. It doesn't perform any updates or load the States Returns but won't let you proceed without the updates. Even after trying the so called patches I was still not able do do updates or proceed. Very annoying!!!!!

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 6, 2026
Reviewer name: grumpy sailor
4 out of 5 stars
4 out of 5 stars review

Turbo Tax for this year forces you to upgrade to W

Turbo Tax has a problem with the estimated worksheet. If I put in the refund amount to be credited to the following year, It does not put that amount into the estimated worksheet. It still shows that I owe estimated tax even though the refund would be more than the estimated owed. This year forces you to upgrade to Windows 11 even though I can use Win 10 Pro until October 2026. Win 10 Pro works great. Win 11 has more bugs than a hotel room mattress.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Mar 24, 2026
Reviewer name: Bushy83
3 out of 5 stars
3 out of 5 stars review

Problem this year

Had problems this year. Some how the software decided I had business expenses when I didn't, and wanted to know my employer for a UE form. I did not have business expenses. Also, when I decided to submit my PA state taxes later after I had selected to efile both, but I couldn't back up, so I just submitted the federal tax forms. I was forced later to efile my PA state taxes because I couldn't get out of not doing it.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382