All of the pre-set questions and guidance in the TurboTax program really helped guide me through the entire process. I've used TT for many years now and I've learned to navigate the process pretty well. There were two or three points where I had to stop and read the directions and requirements for certain areas again to refresh my memory of my proper filing information. But these notes and details helped me resolve my issues without having to reach out for additional assistance. That's why I like TT so much. It guides me through the process and helps me enter the right information. Several years ago I was concerned I was missing information because my numbers seemed off. So I took my files to an accountant who charged me $275 to review and confirm my information!! My returns were basically correct, with the exception of one are I had entered incorrectly. This proved to me that TT was right on target and I've never looked back and I've been doing my own taxes with full confidence ever since. The program features are easily compatible with my system, although I did have to upgrade to Windows 11, but no further support was needed. I started on the Internet version this year, but transitioned to the desktop interface, simply because this was the format I was accustomed to.

Overall it's OK. The interface has gotten a little bit more awkward this year. I find it really annoying that I cannot easily find and separate mine and my spouse's various W2 and 1099 and other forms. That information is mysteriously buried which I find very annoying when I'm manually entering or importing the information. The W2 auto fill laughably fails every year when providing it a perfect PDF of the W2 forms. You also leave old $0 1099 forms around that I have to manually delete. When importing 1099 forms you don't check the TIN so amounts that do not belong on my tax return are silently included that I need to manually remove. Finally, I find it more than a little annoying that the audit defense that is bundled in with Turbotax is just a 1 year service that expires by next April 15th and not the proper statute of limitations expiration service. Also, this ridiculous business of requiring the latest version of Windows in order to use your software. I don't know what your game is, I don't know what the back end benefit is that you get, but there is absolutely no reason whatsoever to prevent the installation of Turbotax on a Windows 10 system!

user for >20 years. Works fine, but UI still has annoying features: 1. Why don't you standardize text on buttons, such as "OK" or "Continue" or ... Just use one 2. Put OK/continue buttons at same position on screen, so I don't have to go mouse seeking on each page 3. When a help topic is opened, make it open at same position and size as the last one 4. When updating, have to click "continue"/OK/yes too many times. I think I've started the update, but when I return to computer some time later, it's still waiting on yet another OK. 5. Spend some quality time reviewing TurboTax's UI and make us all happier!

I have been a user of Turbo Tax for many years and this year has been a very bad experience. Very riddled with errors. Especially when dealing with 529 distributions. Was not worth the price I paid for the software and I will more than likely move to another poduct.

Contrary to the experience of prior years, I encountered some annoying glitches, in particular with importing brokerage files. Also had to deal with the weird glitch concerning income from Canada...luckily, I found the solution to that by searching online for the experience of other TT users One feature that was very helpful: TurboTax lined up the prior year's 1099s for comparison with 2025 entries, and pre-filled the Payer's information blanks.,,a welcome time-saver

Turbo Tax is very easy to use, covers all the tax areas, prompts you for the information that is needed and is easy file your taxes electronically. If I had to manually prepare my taxes each year it would take forever and Turbo Tax makes it possible to file my taxes in only a few hours.

I've been using TurboTax since the 1980's. It has always been easy to use and the very few times I've had an issue, the support has been excellent. My returns have only been adjusted by the IRS perhaps twice in my lifetime and both times were due to entry errors on my part. I have confidence in the ability of TurboTax to generate an accurate return with a maximum refund when applicable as long as I am patient and follow the instructions and hints provided. My biggest difficulty over the years has been determining what version I needed, but the software features the ability to easily upgrade versions online. I've looked at alternative software offerings over the years and have always come back to TurboTax. Just wish it cost a bit less ;-)

TurboTax Premier - Desktop had improvements in ease of use this year, particularly with bringing in forms electronically. However, TurboTax initially assumed that getting a federal refund would mean that I would get a state refund and encouraged me to proceed with the state taxes to get it, when instead I owed a fair amount. A minor point, but annoying.

This year just seemed very different. Wasn't a fan of the push for live experts/assistants -- nice that they're offered, but the prompts that say, "I'll do this later," seemed over the top -- how about an option that says, "no thanks" (meaning not interested).

Features, compatibility and interface failed me: November 2025 Tax advantage program failed to download in January 2026 when I needed it! Had to call and get and new link. Second: download for stock and investment cap gains, int, and dividends failed. You took my data to the intuit site and than redirected me to go fetch it from there; except it wasn't there and I could not find it where you said it was supposed to be. I had to manually input the data by going back to each investment house and printing the documents. Not cool! finally, the donation calculator was missing without notice and that was disappointing. that took a long time to gather the information and complete that itemized deduction part. Not Cool again!