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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)

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Showing 381-390 of 5,613 reviews
Mar 17, 2026
Taxpayer123987
1 out of 5 stars review

Hidden fees at the very end

I didn't like that I had to pay additional fees at the end to file my state tax return. That should've been disclosed up front. And it keeps on trying to bill my for the audit defense program when I wanted to opt out. Feels very bait and switch. Or I was force to pay the final fees at the end to file.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 1, 2026
Carldude
4 out of 5 stars review

Recommend

I have used Turbo Tax and Quickbooks software for years and I have found the software to be accurate, reliable and intuitive. The only problems that I have is the push to pay a high-cost annual online subscription that everyone is going to and outsourcing the customer relations to India where it is difficult to understand what they are saying as they try to speak English.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for trusting TurboTax with your taxes again. We hear your concerns regarding our fees and appreciate the honest input. Thanks for your continued support with TurboTax for online filing.

Apr 11, 2026
CSGas
4 out of 5 stars review

HSA could be better

The HSA section needs a bit of help. I am on a family plan, and it only wants to know my contribution and if I also made contribution to my wife's HSA. By ignoring it an starting from scratch rather than try and import my return from last year, I was able to get it to work without telling my that I overpayed and I either need to withdraw or get charged 6%. I also have an under 25 son non dependent that is on the HSA plan, which I am guessing is what might have been causing some of the problems.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 2, 2026
NVGG
2 out of 5 stars review

Not very good

This year it was terrible. I could not install it until I talked with customer service. Then I could bring in 2024 Tax information. So I had to talk customs service again. This process took many hours.. When I finally was able to bring in 2024 info the program said it did but actually nothing was imported .

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 12, 2026
Hoss87
4 out of 5 stars review

great tool, Needs improvement in handling rental

TurboTax is a great tool to handle taxes individually and applies a lot of hidden rules and credits. I drop a point though as 1) I needed two different version to handle my multi member partnership and individual taxes 2) I had a lot of manual work and did a lot of investigation to handle my home that is transitioned to rental mid year. Software although says rental feature, could not break the interest and expenses in both by giving it a date of separation. It also could not correctly calculate my primary home deduction rate (my loan is higher than 750K limit and can not claim all the primary interest and points.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 23, 2026
Dad417
4 out of 5 stars review

TurboTax Premier 2025

Foreign Tax Paid was improved this year to allow more than 1 worksheet, which was helpful. But the instructions in that section were somewhat vague, and after reviewing Worksheet 1 I had to make edits because the first country's dividend entries were double-counted. Also, the default print settings result in images only 40% of actual size in the center of the page. It wasn't until I had printed the first time that I knew I had to change the print settings by expanding the details and making the adjustment. Very frustrating.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Apr 13, 2026
WC0413
5 out of 5 stars review

TurboTax is easy - review importing financial data

TurboTax Premier is easy to use. I always use the step-by-step instructions to fill out the forms. I have one complaint. I can download my information from my financial institutions as PDFs. Why can't I use these PDFs to import my information into TurboTax. I don't feel comfortable allowing TurboTax to log into and to access my data directly. I feel security breaches could occur during the import process. TurboTax had to access my information twice (2 divisions) even though my information is in the same main institution. Oh, it took a long time to select a unique nickname - please review this.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 22, 2026
Accountintraining
4 out of 5 stars review

TurboTax works but is a bit cumbersome at times.

TurboTax is a useful tool; however, it could be much better. I would suggest you dry run it on folks with minimal accounting knowledge who are pushing the software to its limit. Examples would be dealing with an amended return from last year, K1s or multiple capital gain generating funds all of which gave me trouble this year.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Mar 24, 2026
Edwin6976
2 out of 5 stars review

Too buggy!

This version is too buggy: 1. I purchased this in Jan. I started entering my personal info but held back entering income until the banks complete their forms. When I went back to continue my tax preparation, it made an update then asked me to register again. Then all the information I entered previously is gone. 2. I am not able to enter interest income in the guided view. I have to enter it directly in the form. 3. It told me it needs to calculate the tax penalty even though I am receiving a refund and I also received a refund from the previous year. 4. It asked me to enter last year's state tax even though it already has this information. 5. The font size is all over the place.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 17, 2026
TKW50
4 out of 5 stars review

Positive...However.

My overall experience with TurboTax Premier was positive; however, I encountered a system issue when I needed to log in after ending a previous session. I was asked if I wanted to install the software each time I logged in. In addition, there was a counter that was decremented by one each time I logged in. I was concerned I would not be able to log in if I exceeded the five log ins that were available to me. To avoid program log in issues, I kept the program live on my computer.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.