Turbo Tax worked great. Have been using for over 20 years. The Foreign Tax Credit is difficult to use and I feel I left Foreign Tax Credit on the table. Instruction vague and not easy to understand and could only get one of 7 countries to get through to credit calculation . After 3 hours of trying gave up. Could not get through to Turbo Tax . did not take the highest number / country I entered left over $500 of credit behind. Made the statement in wording I could get up to $600 credit for Married filing joint but gave no instructions, gave nothing to help. This is poor Turbo tax!

For many years I did my return by hand, as a former CPA. Once I retired a few years ago, I started using Turbo Tax to prepare my returns. The software is so user friendly and allowed me to check items as I was preparing and inputting my return info. This a fantastic product and I highly recommend.

The fact that state tax (Arizona) has none of the easy user interface question as the federal return is getting a little old. and that you can return to a particular spot like you can in the federal. State forms have not changed over the years and you just haven't put any money ino making them better. "Ok, It's taking more the a little time" was cute 15 year ago. Get rid of it and give more practical information about when the app will actually open

I was NOT able to designate a distribution from a traditional IRA to a ROTH conversion . Turbotax erroneously called it an inherited IRA. We were taxed appropriately, but I wonder how TurboTax will remember it next year. Also, I was not able to designate 100% of my refund to pay forward for the next tax year. Once I put one dollar amount in the box, I was NOT able to edit it to a different amount..

Greatly disappointed with this year's (2025) software. Whole sections never worked (ie Social Security - had to enter everything manually), at first transfer from previous year didn't wok, in the end, felt uncomfortable concerning the accuracy of the computations. Went ahead anyway. I've used Turbo Tax for perhaps 30 years ... never had so many issues with it.

I've used turbo tax for years, but I have to say this year it was not as user friendly as before. Forms I needed were difficult to find. And previously the program would remember that I have 2 RMD's and ask about the other if not completed. Slightly disappointed. As well, all the sales attempts to make more money are ridiculous. I think we pay enough for the program that at least the filing should be free for both federal and state.

I had to wait on Turbo Tax to update depreciations before I could file. I also had an issue getting my last year's return linked. It took me several week and about 5-7 hours total trying to accomplish this before I coul file my return. Would you be happy?

Some of the UI took a step back. Cumbersome in too many places. When you confirm what forms you are going to use this year from last, and then download those forms, there are duplicate entries in the INT/DIV/ section. Also, when entering Social Security, there is a convoluted question (double negative) about not living in a country. Even when you answer it correctly, it takes you to Canadian Pension fund question that you have to ignore - and then you can't get rid of it in the summary.

My only complaint this year (and last) was that often this year trying to do something in TT, the software would try to take me to my Intuit Account, don't think I have one. / nor could you find one, and then I would get stuck as the intuit program locked me into finding other ways to HAVE TO log in. Had to just Force Quit TT, lost some work one time. Shouldn't make you feel that you are going to fall into a "trap" and lose work... Same problem last year. The other complaint is why do you make it so hard to find the desktop version?

I've been using Turbo Tax every year for decades and it's usually dependable. This year, the download software was so glitchy and frustrating that I had to discard and start my return over again several times. I had to hunt down the Intuit phone number to get live tech support. Thankfully, the wait time on the phone was only about 5-10 minutes, and the person I spoke to gave good instructions about how to troubleshoot the issue. Even so, I think my days using Turbo Tax are done.