no extension available in desktop, online is way to cumbersome. It took me over an hour to find the location in the software, then tried to sell me turbotax...... if I had not been using for years would change to another software package. considering starting over next year with something else

User interface is abominable. To be sure I wasn't a bot, I had to go through 15 ROUNDS of checking boxes containing motorcycles, etc. If your method needs 15 tries, it's a lousy method & should be changed. If you're trying to get the user seething with frustration, you're succeeding. Documents from brokerages...I went through the menu to get the forms from my broker. For some reason, I couldn't log on to Schwab--it's offer to send a text verification, then said it wasn't available. I logged on to Schwab with no problems, downloaded my statements. could I upload them? I could not. But I could copy the numbers. And for vanguard, I needed the account number and document ID--WHICH I HAD TO DOWNLOAD THE FORM MANUALLY TO GET. But again, I couldn't submit the PDF I'd downloaded, but had to copy the numbers from that one so you could retrieve it directly. And when it tried to connect to Vanguard, I again had to go through 6 rounds of checking boxes with motorcycles--which I hadn't had to do when logging on to Vanguard directly. So that's not them, that's you. It's like it's been designed to be awkward, clumsy, and inconvenient. You've got the resources to hire competent developers. But apparently that's too much bother.

The WA state section of the turbotax program is crappy. WA is a no state income tax state. As a resident in this state, the program should automatically bypass this section of the program as the user is going through the program. I had to loop back through it twice because the program said it'd found an error where there was no error.

TT leads you through tax topics in a logical order, making the process as easy as possible. IF you have your needed information organized, it streamlines your tax filing process. The interface is 'friendly' and easy to use. In fact, TT 2025 is easier than ever. One minor complaint - for those who do not want to use the cloud, it is much more difficult than it should be to get to the downloadable version!

Turbo Tax Premier needs to be able to incorporate additional items from broker statements such as Foreign taxes paid/accrued by country and tax-exempt income by state. I should not have to input these items manually. SDIT tax return for Ohio does not properly pick up Ohio income!

Not good product for general tax filer, it is lot of flaws. it seems the product is created for some software person, and even software professional may have problem to use this product. Every time i open the product it not open on the same where i left. It try to sync the information to online, but desktop and online version is not sync properly and I always getting alert about filing is pending. I am not comfortable to use this product.

I use TurboTax because of my investments. Investments illustrates the good and the bad of TurboTax from my point of view. Assuming that TurboTax is correct in choosing to fill out the numerous schedules and worksheets that it does, then that is a good point because I would never have had the patience to do that. On the other hand, in investments as well as other categories, there is no way for me to check on the numbers that TurboTax generates until the return is completed, so I have t have faith that they are correct as I proceed through the data entering phase.

The 2025 desktop version is poorly done, made useless changes to the pages for data entry that made it harder to enter, such as Form 1099R's. On top of that, it lists all 1099R's only by the first given entry name, even though I have three seperate/different forms to report (from Fidelity Investments, given as "National Financial Services"), so when TurboTax does an error check and says it needs to be corrected, I don't know which of the three it is talking about!! Also, the import function didn't operate properly, as these 1099Rs should all have been imported when I imported my records from Fidelity, as well as other financial institutions, I had to add them all manually!

I have been able to use and understand Turbo Tax in the past. Without that knowledge I would not have made it through this year. May have to check for another program next year. Paying for my State Return was terrible I am going to try one more time and if it does not work I will print it and mail it. Buy the way I get into my account easily, but not when I try to pay for the State Return.

TurboTax has been my go-to for 30 years. It continues to be an exceptional value and is now a normal part of my tax season. As I age I especially value following the prompts inherent in the expert system. It gives me confidence that I haven't missed anything. I took a star away this year because of the over emphasis on "guiding" one to download 1099s. It is a level of complexity that don't need, it confused me, and added an extra hour time for me to figure out how to work around the process to manually enter my data. In addition, the formating is not helpful. The screens don't show all the account information. Tell your developers to back off. Get me back to the relatively simple list of previous year 1099s. I could review the account information at a glance and make a quick update to the numbers. Plus, the prompt to log into the investment firm accounts is absolutely a waste of time as I have the hard copy 1099s before I start. There wasn't much screen help and it took me a lot of trial and error to figure out out to work out of the path you pushed me down. Stop pushing me into this unnecessary complexity. '