1. Forced to use Win11, even with a fully patched and updated version of Win10 2. Print driver for Win11 sucks. No option for double-sided printing 3. After TRIPLE checking my returns, at the very end when I am submitting the return, then it finds THREE real mistakes.

changes to software this year make manual entries for interest and dividends very cumbersome. Entries should be separate. Always returns you to top of list. Import screen is always first. there should be fewer "clicks" to make manual entries. Even deleting an entry from last year that has $0 this year is difficult

The install process was horrible. The download couldn't un-archive itself. Re-downloading, providing a whitelist file name exemption and trying a third party extract all failed. I ended up needing to create a brand new ADMIN account to complete the install. Then after activating the software, I had to re-activate the software after switching back to my normal ID. Once my taxes were complete and the Federal was e-filed, the state was printed for filing. The routing and account number for refund didn't carry forward to the printed copy and had to be added manually.

I have used TT for many, many years. I have become familiar with the "eco system" but still sometimes have questions raised by not fully understanding terminology. But it all gets figured out in the end. And even right now I am trying to type but your "AI" software interferes with my data entry. It's a gimmick and not helpful.

I have had nothing but problems upon problems while using the TT software. First, I found it really hard to install TT on a MAC device. It seems TT is not able to create a Native MAC application. I have to use an Intel chip emulator on my MAC device to run TT. This is terrible. What happens when in the future MAC updates this Intel chip emulator is not supported? I will not be able to run my older returns. Do I file a lawsuit to get all my money back? So just after I pay up for State TT Software and am about to file my return. TT returns with an error saying transmission failed and some obscure instructions about not having the correct updates. Shouldn't TT be checking for updates constantly and saving me the hassle and stress of dealing with Transmission errors due to updates?? This is just a terrible experience. My taxes are fairly simple. Maybe I will move to another Tax software next year while really providing terrible reviews online.

K-1s are a pain to enter and it never seems to accept the data from the K-1. It always gives me a cummulative loss cannot be greater than an annaual loss comment. I am entring it exactly as I have received. With the result, I ned up deleting teh K1 and it makes no difference to the taxes.

The "guided" option for data entry was clunky and confusing. Did not seem to follow a logical sequence - jumped from one 1099-DIV to another. Seemed to be easier if I just entered all the data from one company's set of 1099 forms at a time. Going back and forth between individual companies 1099 forms was confusing and the process could been better designed.

like the easy transition between guided entry and forms. some questions are slightly vague. do NOT like the newer (started 2024) format for seeing and entering 1099-int and 1099-div. can't see all items to be entered or deleted, based on previous year, on one page in a 'table' layout. cumbersome.

I have been using Turbo Tax for ages, since long before it was an Intuit product. This year was my absolute worst experience and I doubt I will use it again next year. The Deluxe product is now pretty bare, so I had to get the Premier. Then it never asked for my IRS IP PIN, so my return was rejected and I had to to figure out where to enter it on the software because it doesn't show up in the usual questions. I know it used to be. Also I had questions about the program itself, nothing to do with taxes, but was directed to JustAnswer and a CPA, so more $$$. Seriously, I don't know what's happened to Turbo Tax, but it can't be any worse.

The user interface gets worse each year. When it decided there were values that needed to be fixed it did not show any context. Just a shortened name and a box to type something in. It was hard to find the line in context. Changing values that were entered wrong on the first easy time through is very difficult.