I have used Turbo tax for more than 12 yrs. This years features were much more difficult to navigate and downloading was terrible. I had to go back and forth to my Intuit account to get the software activated. Older version downloaded and requested license code on the activation. Frustrating and not as compatible with HP new software.

I really love the desktop version. I tried to use the online and the fields that popped up to import my tax forms from my investment account were wrong. They asked for the document number and other fields, but when I entered them it said password incorrect and never allowed me to enter my credentials. I stopped my online entry and went back to desktop. Better screens, better help, better information

You have a problem with the Charles Schwab import process, If I import a specific document from Schwab, existing Schwab documents were deleted. When I was forced to upgrade to Premier and reimport documents, documents were duplicated. There was no simple way to review the documents without walking through several screens of questions. Trying to make sense of this required two support calls and cost me over two hours of time on an otherwise straightforward return.

overall, the turbotax experience was helpful and clear to understand. however, i started my return online but it didn't have all the forms i needed, mainly the rental property depreciation form. so i had to start over in the desktop. i did like the snap a photo feature on the online feature, but didn't really get to utilize it since i had to start over in the desktop.

I would like to skip the software update when opening the software sometimes. Currently the update is mandatory every time I open the software or my return file. Because I want to have more control when to update the software so I can work offline and only connect to internet when I need a update.

I keep getting this message. Have updated t-tax (and windows) multiple times. What are my options? " TurboTax Premier 2025 FAILED_VALIDATION. There is an update available for your version of TurboTax. Before you can file electronically, you'll need to get this update. To do this, go to the Online menu and select Check for Updates. OK"

I have used TT for many, many years. I have become familiar with the "eco system" but still sometimes have questions raised by not fully understanding terminology. But it all gets figured out in the end. And even right now I am trying to type but your "AI" software interferes with my data entry. It's a gimmick and not helpful.

There are some things I would do differently if I were designing the program. I must tell you I was a systems analyst for the Pennsylvania Department of Revenue. I understand how difficult it is to design a program of this complexity. Also had the system go into a loop a couple of times, where it just went back to previous page.

The advertisements imply that filing your taxes through TurboTax is simple. It isn't. It is still a tax return necessitating MANY screens with questions. Some of them are not clear. It took us days to complete our return (giving up periodically for our mental health).

This is the first time I have used TurboTax. It was a chore, BUT I had a cadre of amazing people helping me throughout my ordeal. I am sold on the ease of use with the caveat "after the first time". The format is simple, straightforward, and if you're well prepared, easy to navigate. I am fully committed to the 2026 program. The internal features are well articulated, and the compatibility with IRS forms is very accurate. I'm glad to have had the experience. It will be repeated.