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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,743 ratings5,743 reviews
  1. 5 stars42% (2,395)
  2. 4 stars25% (1,423)
  3. 3 stars17% (969)
  4. 2 stars8% (442)
  5. 1 star9% (514)

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Showing 301-310 of 5,743 reviews
Mar 1, 2026
Reviewer name: Jay1459
3 out of 5 stars
3 out of 5 stars review

Disappointed this year

I have used Turbo Tax for probably 25 years or so .,..however long they have been around. I had more issues this year with things than in any previous year. Trying to get my EV credit into the return unsuccessfully and then having to back it out and file without it. Then I had to do an amended return and for some reason it remembered that I tried to put it in earlier and made it an nonrefundable tax credit. In short I had to do my entire return and mail in a hard copy of the amended return. Needless to say I may look elsewhere for tax software next year.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Feb 22, 2026
Reviewer name: Joel53402
5 out of 5 stars
5 out of 5 stars review

Reliable to Use

Used Turbo Tax for many years. Enjoy the ease of downloading complicated investment forms and the ability to review documents in the forms tab. Would recommend that e-filing of State forms be included in the original purchase price, even if the price is higher than current

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.

Feb 8, 2026
Reviewer name: Smerls
1 out of 5 stars
1 out of 5 stars review

Turbo tax forced upgrade for Windows11

I have always liked Turbo Tax but this year they got sneaky and I was considering switching. I have windows 10 and like to do my taxes with the desktop version and not online. I also don't want to upgrade just yet. This years desktop version only works with Windows 11 which is a huge inconvenience. Why??

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 22, 2026
Reviewer name: Bernie_M55
2 out of 5 stars
2 out of 5 stars review

TurboTax Premium is not so premium!

When I first used TurboTax to file my taxes (~2007) your product was truly revolutionary and accurate. But this high mark has been deteriorating ever since and now it is not confidence inspiring. This is so much so that over the past several years I've been looking for a higher quality product. And it isn't just the core software. You now feature more advertising than ever before, the costs of the software continues to go up, the "interview" questions are still sometimes ambiguous and so I wonder if the quality of what you sell is a good value.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 3, 2026
Reviewer name: Josie987
2 out of 5 stars
2 out of 5 stars review

Pooh

too many updates. Do your homework. 751 !!!!!! times I had to click no as to digital asset even though I answered the question in the interview. There is a 1099R glitch in that you have to manually enter the gross distribution in the state box despite the fact that it is blank on the 1099 in order to complete the return. The interview process for stocks interest and dividends isEXTREMELY AWKWAD AND NOT AT ALL STRAIGHTFORWARD. Half of the time when trying to delete the record the screen freezes and you have to shut down the form.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 22, 2026
Reviewer name: JM004
5 out of 5 stars
5 out of 5 stars review

Easy to use

I always find Turbo Tax easy to use and follow. I rely on Turbo Tax step by step guidance giving me the confidence to follow all necessary steps needed for a good return. Furthermore, there are Online advice, if needed or the Help questions. Turbo Tax is the way to go..

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.

Feb 6, 2026
Reviewer name: JohnDPick2
4 out of 5 stars
4 out of 5 stars review

Recommend TurboTax

The program was very easy to use with the exception of not showing clearly the automatic credits given to you. The only other issue I had was being notified I could not e-file my state tax return because I had checked yes on the renewal of social security assistance when I clearly mark it NO. Had to redo the page to make sure that "no" was selected. Other than that the process was clean and simple.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Jan 25, 2026
Reviewer name: BRUCE
1 out of 5 stars
1 out of 5 stars review

No more "digital downloads" from Sam's

I got an email stating that I got an electronic download email was delivered, but nothing came through....I tried calling customer service and was connected to an agent that was barely understandable, and I deduced she said to wait up to 72h hrs. and see if something magically happens. This item cannot be returned so looks like I have to spend more time in 72 hrs to communicate gobbledygook and get frustrated all over again. This is the last time I make a "digital download" from Sam's.

Helpful?6EB49KDBCT9F18151355382
Apr 10, 2026
Reviewer name: DXCXHXU
4 out of 5 stars
4 out of 5 stars review

Turbo Tax great except one minor glitch

Everything good except a glitch on this item below. "Dependent Wks form is complete and filled out, associated Student Wk form is filled out and has dependent specified as a student for 2025 - High School (Secondary). People Wk for dependent has blank TP/SP Link that will not populate. Form flags this as an error, if you try to efile your return it requests that you fix this error before filing. If you try to bypass the error and efile anyway it will not let you."

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Apr 13, 2026
Reviewer name: Verno1
3 out of 5 stars
3 out of 5 stars review

Need to fix long standing annoyances

It works, but still too many annoying aspects like (1) when entering figures in Forms mode it often bounces out of current form when you hit enter (and sometimes when hit tab) to go to the next entry and (2) still too many places where you can't "drill down" to see where a total on a form comes from (you should always be able to go to a source of a total figure).

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382