Skip to Main Content
Sams Club
Sams Club
Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)

Member photos

Sort by |
Showing 291-300 of 5,613 reviews
Mar 23, 2026
Mark2Market
3 out of 5 stars review

TurboTax - unwieldy, best of weak set of options

Turbo Tax 2025 continues to serve as an adequate income tax software application - but it also continues to be unnecessarily unwieldy in use... to be honest, it is WAY EASIER to consult Chat GPT to get advice on how to use your software than to use your instructions!! But one obvious suggestion: There needs to be a simple way to make the fonts bigger OR to allow the user to expand the screen. It's ridiculous that it should be so hard to see what's on the screen...I randomly asked 8 people for one recommendation and 7 people came up with that - completely unprompted! - as their overwhelming first issue. Funny that I can expand this comments screen, but cannot do that in your application. (Sound of hand slapping forehead) Using Turbo Tax is a choice in a weak field of options.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 8, 2026
Alternate Raj
4 out of 5 stars review

Improvement Needed

I had been using Turbo Tax for more than 10 years now. But, I do not understand why there is no option to print the screen shot. Software tech must work on this so that we can do that for record of certain data. That also includes info about refund analysis & prior years AGI chart etc.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 27, 2026
Anna 7
5 out of 5 stars review

Excellent Tax Package!

I have used TurboTax for a number and years. The importing for lasts year tax data is an excellent feature. I find TurboTax easy to and I have recommended to a number of people. But this year there seemed to more software updates than in the past! I was surprised that e-file failed and had to installed a software update. Never encountered that before!

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Mar 24, 2026
Edwin6976
2 out of 5 stars review

Too buggy!

This version is too buggy: 1. I purchased this in Jan. I started entering my personal info but held back entering income until the banks complete their forms. When I went back to continue my tax preparation, it made an update then asked me to register again. Then all the information I entered previously is gone. 2. I am not able to enter interest income in the guided view. I have to enter it directly in the form. 3. It told me it needs to calculate the tax penalty even though I am receiving a refund and I also received a refund from the previous year. 4. It asked me to enter last year's state tax even though it already has this information. 5. The font size is all over the place.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 29, 2026
ronnkarens
4 out of 5 stars review

still a few kinks

85 % of support was helpful, all agents were very courteous and understanding. I thought the first agent I spoke with should have known how to import 24 returns after I forgot to enter them before starting on 25 returns. Wasted about 4-5 hrs trying through various channels until I asked Gemini. Gemini gave me the answer and took a few minutes to enter 24 returns, Evan after I started 25 returns. Was never able to contact professional help after Paid the $60 fee. I needed help with a trust KI schedule. I would like a g\credit of the $60

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 3, 2026
Fuz905
3 out of 5 stars review

Turbo Tax Needs Work

I used the desktop version of Turbo Tax Premium. The step by step instructions for calculating future year estimated taxes need improvement. While there is a specific step to enter W4 withholding, there isn't a step to enter expected withholding from social security, pension plans, planned/scheduled IRA distributions, etc. The only way to make these entries is by going to the worksheet form. This is not obvious from the instructions.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 7, 2026
Stan 406
4 out of 5 stars review

Turbo Tax can get your return done

There are important totals and information that would be beneficial to ensuring all information is correctly and completely entered. Then information is there, but it takes a "hunt" to find it. Menus to totals and entered information would be handy. Getting back to items in the State return for edit or review is very, very difficult and time consuming.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 29, 2026
VinBoy
3 out of 5 stars review

TurboTax issue with 529 and college expense

TurboTax was awesome all these years. But this year it was a mess when it came to College Expenses. It didn't ask questions regarding room and board which resulted in my 529 distribution being taxed. Saw a lot of complaints regarding this exact topic on the TurboTax Community. No fix for this bug was provided by TurboTax despite it being reported for months. I'm not sure if I will continue with TurboTax next year as I will have the same college situation and not sure if TurboTax can handle this scenario anymore!

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 27, 2026
Tuha
4 out of 5 stars review

none

I was disappointed in the flow of the questions and navigation through Turbo Tax. I also felt like the explanations were not crisp and I needed to make my reading of what the information provided me. I also did not see why each time I loaded the program it wanted me to go online. There was no explanation in terms of why I should do that. Therefore, I kept all files on my laptop. Why would I want to do this online?

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 11, 2026
Big Home Scammers
3 out of 5 stars review

Big HOME TAX is selling bad software/TURBOTAX

Once I would have given turbotax 5 stars. But no longer. Don't use online vendors such as Big HomeTax to purchase Turbotax software, as they are unreachable and have apparently scammed me with a SOFTWARE license number that was cancelled the day before they sold it to me... The problem with Turbotax here is that they can clearly see that Big Home Tax is operating online and they DON'T SHUT THEM DOWN. INTUIT/TURBOTAX, SHAME ON YOU FOR BEING BIG ENOUGH TO BE THE #1 SOFTWARE FOR TAXES BUT NOT STOPPING FRAUDSTERS / SHUTTING DOWN THOSE WHO ARE STEALING FROM YOU AND YOUR CUSTOMERS in BROAD INTERNET DAYLIGHT.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382